i have a problem, that every backup (files and image) sends me a email notification of fatal error.
it’s a very long mail but i don’t get the point.
i guess it has sth. to do with the filesystem (it’s xfs) but no file errors accured.
Logs look like this all the time: Protokoll: (DESKTOP-L8NALAV)
Level
Zeit
Nachricht
Fehler
26.11.23 12:17
Renaming file “/media/DESKTOP-L8NALAV/231126-1216/.b68xO+K9SCOF35cLk4Bf9Q/1” to “/media/DESKTOP-L8NALAV/231126-1216/C/Users/Default/Eigene Dateien” failed -4. No such file or directory (code: 2)
Fehler
26.11.23 12:17
Storing file to “/media/DESKTOP-L8NALAV/231126-1216/C/Users/Default/Eigene Dateien” failed
Fehler
26.11.23 12:17
Renaming file “/media/DESKTOP-L8NALAV/231126-1216/.b68xO+K9SCOF35cLk4Bf9Q/1” to “/media/DESKTOP-L8NALAV/231126-1216/C/Users/Default/Druckumgebung” failed -4. No such file or directory (code: 2)
Fehler
26.11.23 12:17
Storing file to “/media/DESKTOP-L8NALAV/231126-1216/C/Users/Default/Druckumgebung” failed
Fehler
26.11.23 12:17
Error opening file “/media/DESKTOP-L8NALAV/231126-1216/.b68xO+K9SCOF35cLk4Bf9Q/1” for reading file. File: temp_fn. No such file or directory (code: 2) Target path: “/media/DESKTOP-L8NALAV/231126-1216/C/Users/Default/NTUSER.DAT{53b39e88-18c4-11ea-a811-000d3aa4692b}.TM.blf”
Fehler
26.11.23 12:17
Renaming file “/media/DESKTOP-L8NALAV/231126-1216/.b68xO+K9SCOF35cLk4Bf9Q/1” to “/media/DESKTOP-L8NALAV/231126-1216/C/Users/Default/AppData/Local/Anwendungsdaten” failed -4. No such file or directory (code: 2)
Fehler
26.11.23 12:17
Storing file to “/media/DESKTOP-L8NALAV/231126-1216/C/Users/Default/AppData/Local/Anwendungsdaten” failed
Fehler
26.11.23 12:17
Error opening file “/media/DESKTOP-L8NALAV/231126-1216/.b68xO+K9SCOF35cLk4Bf9Q/1” for reading file. File: temp_fn. No such file or directory (code: 2) Target path: “/media/DESKTOP-L8NALAV/231126-1216/C/Users/Default/NTUSER.DAT{53b39e88-18c4-11ea-a811-000d3aa4692b}.TMContainer00000000000000000001.regtrans-ms”
Fehler
26.11.23 12:17
Renaming file “/media/DESKTOP-L8NALAV/231126-1216/.b68xO+K9SCOF35cLk4Bf9Q/2” to “/media/DESKTOP-L8NALAV/231126-1216/C/Users/Default/NTUSER.DAT” failed -4. No such file or directory (code: 2)
Fehler
26.11.23 12:17
Renaming file “/media/DESKTOP-L8NALAV/231126-1216/.b68xO+K9SCOF35cLk4Bf9Q/2” to “/media/DESKTOP-L8NALAV/231126-1216/C/Users/Default/Startmenü” failed -4. No such file or directory (code: 2)
Fehler
26.11.23 12:17
Storing file to “/media/DESKTOP-L8NALAV/231126-1216/C/Users/Default/Startmenü” failed
Fehler
26.11.23 12:17
Renaming file “/media/DESKTOP-L8NALAV/231126-1216/.b68xO+K9SCOF35cLk4Bf9Q/2” to “/media/DESKTOP-L8NALAV/231126-1216/C/Users/Default/NTUSER.DAT.LOG1” failed -4. No such file or directory (code: 2)
other client:
Level
Zeit
Nachricht
Fehler
25.11.23 19:55
Renaming file “/media/Ola_HP/231125-1954/.b68xO+K9SCOF35cLk4Bf9Q/1” to “/media/Ola_HP/231125-1954/C/Users/Admin/AppData/Local/.urbackupclientgui_startonce” failed -4. No such file or directory (code: 2)
Fehler
25.11.23 19:55
Storing file to “/media/Ola_HP/231125-1954/C/Users/Admin/AppData/Local/.urbackupclientgui_startonce” failed
Fehler
25.11.23 19:55
Error opening file “/media/Ola_HP/231125-1954/.b68xO+K9SCOF35cLk4Bf9Q/2” for reading file. File: temp_fn. No such file or directory (code: 2) Target path: “/media/Ola_HP/231125-1954/C/Users/Admin/AppData/Local/AMD/CN/cnAnalytics.txt”
Fehler
25.11.23 19:55
Error opening file “/media/Ola_HP/231125-1954/.b68xO+K9SCOF35cLk4Bf9Q/1” for reading file. File: temp_fn. No such file or directory (code: 2) Target path: “/media/Ola_HP/231125-1954/C/Users/Admin/NTUSER.DAT{1c2b59c6-c5f5-11eb-bacb-000d3a96488e}.TM.blf”
Fehler
25.11.23 19:55
Error opening file “/media/Ola_HP/231125-1954/.b68xO+K9SCOF35cLk4Bf9Q/1” for reading file. File: temp_fn. No such file or directory (code: 2) Target path: “/media/Ola_HP/231125-1954/C/Users/Admin/NTUSER.DAT{1c2b59c6-c5f5-11eb-bacb-000d3a96488e}.TMContainer00000000000000000001.regtrans-ms”
Fehler
25.11.23 19:55
Error opening file “/media/Ola_HP/231125-1954/.b68xO+K9SCOF35cLk4Bf9Q/2” for reading file. File: temp_fn. No such file or directory (code: 2) Target path: “/media/Ola_HP/231125-1954/C/Users/Admin/ntuser.dat.LOG1”
Fehler
25.11.23 19:55
Error opening file “/media/Ola_HP/231125-1954/.b68xO+K9SCOF35cLk4Bf9Q/3” for reading file. File: temp_fn. No such file or directory (code: 2) Target path: “/media/Ola_HP/231125-1954/C/Users/Admin/AppData/Local/AMD/CN/NewsFeed/94/NewsFeedImages/CN_LARGE_IMAGE_Privacy.jpg”
Fehler
25.11.23 19:55
Error opening file “/media/Ola_HP/231125-1954/.b68xO+K9SCOF35cLk4Bf9Q/2” for reading file. File: temp_fn. No such file or directory (code: 2) Target path: “/media/Ola_HP/231125-1954/C/Users/Admin/ntuser.dat.LOG2”
Fehler
25.11.23 19:55
Error opening file “/media/Ola_HP/231125-1954/.b68xO+K9SCOF35cLk4Bf9Q/3” for reading file. File: temp_fn. No such file or directory (code: 2) Target path: “/media/Ola_HP/231125-1954/C/Users/Admin/AppData/Local/AMD/CN/NewsFeed/94/NewsFeedImages/CN_LARGE_IMAGE_Calisto.png”
Fehler
25.11.23 19:55
Error opening file “/media/Ola_HP/231125-1954/.b68xO+K9SCOF35cLk4Bf9Q/5” for reading file. File: temp_fn. No such file or directory (code: 2) Target path: “/media/Ola_HP/231125-1954/C/Users/Admin/AppData/Local/AMD/CN/NewsFeed/94/NewsFeedImages/CN_LARGE_IMAGE_AmbientNoise.png”
Fehler
25.11.23 19:55
Error opening file “/media/Ola_HP/231125-1954/.b68xO+K9SCOF35cLk4Bf9Q/40” for reading file. File: temp_fn. No such file or directory (code: 2) Target path: “/media/Ola_HP/231125-1954/C/Users/Admin/AppData/Local/Adobe/AcroCef/DC/Acrobat/Cache/Code Cache/js/febb41df4ea2b63a_0”
Fehler
25.11.23 19:55
Error opening file “/media/Ola_HP/231125-1954/.b68xO+K9SCOF35cLk4Bf9Q/42” for reading file. File: temp_fn. No such file or directory (code: 2) Target path: “/media/Ola_HP/231125-1954/C/Users/Admin/AppData/Local/Adobe/Acrobat/DC/AdobeSysFnt20.lst”
right now i am doing a chmod 777 to the backup directory now because it’s maybe a accessingproblem?
also i installed another instance os the server before i hope nothing messed up with that or did i have to start from scratch?
email from urbackup says: “Fatal error occurred during backup”
can i rebuild the database without loosing any backups?
so the database scan the backup folder?
i tried “urbackupsrv remove-unknown” but it didn’t helped.
(urbackupsrv running in docker container, so it always starts the server maybe it has to be urbackupsrv stop but it doesn’t know this command, while running remove-unkown??)
also what i think happens: the backup is succesfully it’s only data that is not allowed to be shadowcopied by windows? because userdata an other stuff is in the backup.
why is it not shown in the backup screen (datasave)? (why urbackup sends me fatal errors, i also have checked finish backup even with hash/read errors)
i figured out, the docker container starts the urbackup server in an startup.sh, and also it’s based on arch linux with top and htop functions in it.
so now i have killed the backupsrv process in top, and started the remove-unknown again.
i unluckily disconnected meanwhile and did not started it in a screen.
when do i know the process is finished (does it close itself after it’s finished)?
here is an actual screenshot from htop (question: can i remove-unkown give more threads because it would be nice to utulize more of my 2xCPU E5-2650 with 20C/40T?)
so i have done remove-unknown and still it’s not working, getting fatal error on file backups and not recognizing them in the menu… what now??? anybody???
since nobody response here, i deactivated file backups for now and do only image backups more often, as it seems like they work… i am kind of curious as it worked fine the last 2 years and now it’s not working anymore…
may i wait for the next update and hope it somehow get’s fixed…
UrBackupServer Version 2.5.32 (clients downloaded from server and autoupdate client active)
Filesystem for Backups is xfs, as a mount in /mnt/user/backups (which spreads out over the array disks as needed, never was a problem in the past), but as i am writting this: i changed 2 weeks ago the docker container path to an zfs filesystem, is here a problem when container and config runs in zfs and /backup data in xfs?
supervisord.log (2.7 MB)
(removed email adresses in the log at the very end)
i am most concerned about that: 2023-11-28 16:08:31,979 DEBG ‘urbackup’ stdout output:
ERROR: Backup failed
2023-11-28 16:08:35,921 DEBG ‘urbackup’ stdout output:
WARNING: Exponential backoff: Waiting at least 1h 20m before next file backup
2023-11-28 16:14:47,064 DEBG ‘urbackup’ stdout output:
WARNING: SQLite: cannot open file at line 36982 of [3bfa9cc97d] errorcode: 14
i don’t know, maybe some windows/microsoft stuff here? i just wanted to save the C:\User* Folder which contains Documents, Photos, Desktop, AppData etc.
Those four are important to backup, also the Appdata Folder but there are some of the Cryptic files in there, i don’t care about them. But i don’t want to uncomment all of those when i want the AppData from the installed Apps/Programms.
or are they the hashes of the files on the server? may uroni can answer that.
good to know i am not the only one. at least then maybe i am not the one messed it up somehow. anyway there is more investigation needed.
is there a save way to downgrade to earlier version? may i should do urbackupdatabase backups before running new versions and deactivate auto update of the dockercontainer. would be a nice feature to have more backups then just the night before (autobackup with settings so you may have some options to save).
how can you access the sql database of urbackup ? i have a nice other docker container ( GitHub - tiredofit/docker-db-backup: Backup multiple database types on a scheduled basis with many customizable options) that stores my mysql databases and i can dumping, archive it as .gz .zip and set the time to clean archive after a time amount i want.
I believe I am having the same issue… File backups not working at all but image backups are ok. Quite a frustrating issue. Any way to work around this?
not yet. just doing more often incremental image backups which in case of disaster you can mount and get your files out of it. file backups deactivated for now.
do you have the same server version as we? 2.5.32?
I was mistaken, image backups were broken for me too, I actually have a separate issue. Either way I was able to solve my issue by deploying a fresh infscape appliance and disabling automatic updates. Very annoying though
I came across the same issue today. In my instance the problem occurred when I increased the number of worker threads for downloading files (in the settings menu → Advanced → Number of parallel threads downloading files per file backup). After setting this value back to 1 everything works normal.
