Hello,
i have a Problem with the urbackup windows client.
Backing up and restoring over the webinterface works fine, but when i want to restore something on a client machine by selecting “access backup” from the right-click menu, it shows me an error “Error Connecting to the Server” (As shown in the Screenshots).
Starting a Restore from the Webinterface, or a Backup from the Client works fine, since the issue is reproducible on all 3 clients i suspect a setting on the serverside, but don’t know which.
There is no firewall on the server and the client has the ports opened.
➜ ~ nmap -p 55413,55414,55415 192.168.100.3
Starting Nmap 7.80 ( https://nmap.org ) at 2020-02-27 09:39 CET
Nmap scan report for 192.168.100.3
Host is up (0.0014s latency).
PORT STATE SERVICE
55413/tcp open unknown
55414/tcp open unknown
55415/tcp open unknown
Nmap done: 1 IP address (1 host up) scanned in 0.04 seconds
➜ ~ nmap -p 35621,35623 192.168.100.50
Starting Nmap 7.80 ( https://nmap.org ) at 2020-02-27 09:39 CET
Nmap scan report for DESKTOP-18G1LST.sphairon.box (192.168.100.50)
Host is up (0.060s latency).
PORT STATE SERVICE
35621/tcp open unknown
35623/tcp open unknown
Nmap done: 1 IP address (1 host up) scanned in 0.12 seconds
Also, when i start the server in Debug mode, i don’t see anything regarding this access in the log (i see the backups etc, but not a request regarding the “access backups”, so a network problem still seems plausible)
+1 I have the exact same problem , windows client , right click restore option does not work says : cant connect to server , backing up works , restoring from webUI works . Anyone solved this issue ? I have no idea where to start with this .
I have verified open ports on server and client , and i have added extra exceptions for all programs in windows ports for 35621-35623 .
My client settings are controller from the server side.
urbackup Server is installed on virtual ubuntu 20.04 server edition on a xenserver.
Problem is replicable on multiple clients running Win7 / Win 10 .
Urbackup server is only in local network . internet mode is not enabled.
Im thankfull for any insight or location where i can gather more data why this happens as this feature is very usefull and its non functioning is relatively big problem.
Im also keen on actively engaging in this post to get to the root of this bug.
I have checked if server and client is connected again.
I have tried to use the windows function for restore file.and another file.
Weird thing , the tex file i tried to restore it threw the error as described in the first post . The .msi installation file i t ried to restore threw no error but instead just launched as if i double clicked it ? (i have tried this twice).
The files names i tried:
Standard Ansicht Einstellung.txt
Webex-new.msi
Both located under: C:\Daten_PC2
I have 1 working full file backup of these files and a couple incremental backups :
Thank you i tought that setting was only for internet access , now it works with the other files but the msi , file does not open the website with its versions rather it still executes the local msi file as if i double clicked it with left mouse button .
Couldn’t find out how to fix the MSI problem. That context menu item is added via registry keys at e.g. HKEY_CLASSES_ROOT\AllFilesystemObjects\shell\urbackup.access.0. When I changed the command at e.g. HKEY_CLASSES_ROOT\AllFilesystemObjects\shell\urbackup.access.0\Command to just notepad (to just open notepad when clicking that context menu item) it would still open the MSI instead. So I guess it is a general problem with that context menu mechanism.