“Image backup status” says “Not supported”

[Cptn_Fred]

Hey,

I have a smiliar issue to this one:

"Image backup status" stays "Disabled"

Hi @all, I am new to UrBackup and I am struggeling with my very first client. I followed the instructions for debian based systems (client) and Windows (server for testing purposes). The client is running on the client Linux system and is communicating with the server. But I can’t figure out how to enable and do a full image backup. Whenever I start the backup I see that it is scheduled and then nothing happens. No logs, no activities, nothing that could help me to find the issue here …

I am currently testing out Urbackup. For that I have a sever (Ubuntu 24.04.3 LTS, UrBackup Version UrBackup 2.5.35) and a client (also Ubuntu 24.04.3 LTS, UrBackup Client Controller v2.5.26.0).

I installed the client via the Server Web UI (Add new Internet/active client) and then the

TF=$(mktemp) && wget “https://hndl.urbackup.org/Client/2.5.26/UrBackup%20Client%20Linux%202.5.26.sh” -O $TF && sudo sh $TF; rm -f $TF

command. After that I followed the instruction given on the Server GUI.

During installation of the client I had the options:

“1) dattobd volume snapshot kernel module from GitHub -datto/dattobd: kernel module for taking block-level snapshots and incremental backups of Linux block devices (supports image backups and changed block tracking)
2) LVM - Logical Volume Manager snapshots
4) Linux device mapper based snapshots (supports image backups and changed block tracking)
5) Use no snapshot mechanism. Files will be backed up without creating snapshots of them. Images backups will be not supported.
Enter choice (number 1-5, then enter):”

Here I chose option 2.

File Backups and restore work well. Image Backups do not work. The statussays “not supported” and if I tryto trigger a full image backup over the server GUI it says ”Queued backup” but then nothing happens.

I already tried to change the “Volumes to backup” setting.

Thank you very much,

Fred