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Alright, let us take a step back then.

Unassuming it is permissions now, since you are a domain admin and can access the folder;

  1. What do the client logs say when you attempt to connect?
  2. What do the server logs say when you attempt to connect?
  3. I am assuming this is going to be Windows, but to be sure – are both your clients and server Windows?

This is just one more question that I want to ask, but I shouldn’t ask until the others are answered:

Network: Do you maybe have a blocked port? https://www.urbackup.org/administration_manual.html#x1-8600010.3


Would this part of the manual be any use for you?
Referring to all of section 9: https://www.urbackup.org/administration_manual.html#x1-800009


If you need to know how to make debugging logs: Having problems with UrBackup? Please read before posting