Client does not do any Backups

A single Linux client out of a long list fails to do any backups.

The status page of the server says that the client is indexing, but it never finishes.

infnite_indexing

urbackupclientctl status does not show any running backup processes.
It is an internet/active client and was installed using the automatically created installer from the webui.

I recently uninstalled the existing client and installed again using a newly created installer with a different client name but the behavior is the exact same.

The life-protocol on the server only shows the loading-spinner and no text what so ever.


Trying to manually start a file backup from the client results in the client hanging on preparing (the spinner animation eventually stops),

hang_on_prepare
but the server seems to see the client when online and vice versa.

online_yes

Are you getting the live log for other clients?

Could you enable debug logging on the client and post/send the log? See here on instructions how to do this: Having problems with UrBackup? Please read before posting