I’m having trouble mounting an image backup from a Windows Server and I can’t find a way to solve this alone.
When I try to mount it using the web interface nothing show up after pressing the ‘Mount’ button.
I’ve tried to mount it using the command line the urbackup server :
#urbackup_mount_helper mount CLIENT 170524-1522_Image_C Image_C_170524-1522.vhd
Loading FUSE kernel module...
Starting VHD background process...
Waiting for background process to become available...
Timeout while waiting for background process. Please see logfile (/var/log/urbackup-fuse.log) for error details.
UrBackup mount process returned non-zero return code
And here’s the the content of /var/log/urbackup-fuse.log :
2017-05-24 15:57:35: Mounting VHD via fuse…
2017-05-24 15:57:35: VHD-Parent: "/media/backup-basic/CLIENT/170524-0916_Image_C/Image_C_170524-0916.vhd"
2017-05-24 15:57:35: VHD-Parent: "/media/backup-basic/CLIENT/170523-0911_Image_C/Image_C_170523-0911.vhd"
2017-05-24 15:57:35: VHD-Parent: "/media/backup-basic/CLIENT/170522-0909_Image_C/Image_C_170522-0909.vhd"
2017-05-24 15:57:35: VHD-Parent: "/media/backup-basic/CLIENT/170521-0903_Image_C/Image_C_170521-0903.vhd"
2017-05-24 15:57:35: VHD-Parent: "/media/backup-basic/CLIENT/170520-0858_Image_C/Image_C_170520-0858.vhd"
2017-05-24 15:57:35: VHD-Parent: "/media/backup-basic/CLIENT/170519-2336_Image_C/Image_C_170519-2336.vhd"
2017-05-24 15:57:35: Volume offset is 524288 bytes. Configure via --offset
My URBackup is running on Ubuntu 16.04. I’ve noticed that the ntfs-3g package is installed. The backup data are stored on a btrfs partition. I’ve also tried to mount other image (including full backup) using the web interface but I’ve had the same results.
Does anyone have an idea or something I could try ?