We are seeing this error regularly with most of our Windows machines. Running client 2.1.15 with server 2.1.19 (Centos 6.x).
2017-05-17 04:12:08(info): Starting scheduled full file backup…
2017-05-17 04:21:15(error): Constructing of filelist of “HOOVER” failed: error - Async indexing process not found
2017-05-17 04:21:25(error): Backup had an early error. Deleting partial backup.
A review of the client debug.log shows:
2017-05-12 09:29:28: WARNING: Info not found at ‘c:’ - reindexing
2017-05-12 09:29:37: ERROR: Recvfrom error in CUDPThread::UdpStep
2017-05-12 09:29:37: ERROR: Last error: 10058
2017-05-12 09:30:28: ERROR: Recvfrom error in CUDPThread::UdpStep
2017-05-12 09:30:28: ERROR: Last error: 10058
2017-05-12 09:32:10: ERROR: Recvfrom error in CUDPThread::UdpStep
2017-05-12 09:32:10: ERROR: Last error: 10058
2017-05-12 09:37:16: ERROR: Recvfrom error in CUDPThread::UdpStep
2017-05-12 09:37:16: ERROR: Last error: 10058
2017-05-12 10:01:13: WARNING: Limiting number of DC users to 102
2017-05-12 10:04:18: WARNING: Limiting number of DC groups to 102
2017-05-12 10:04:20: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:04:31: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:04:35: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:04:37: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:04:38: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:04:40: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:04:41: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:04:43: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:04:44: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:04:45: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:04:52: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:04:53: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:04:58: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:04:59: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:01: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:02: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:03: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:05: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:17: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:18: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:20: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:21: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:23: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:24: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:25: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:27: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:28: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:30: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:31: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:36: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:40: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:42: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:47: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:48: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:50: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:55: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:56: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:05:58: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:04: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:05: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:07: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:08: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:16: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:17: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:22: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:24: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:25: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:33: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:34: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:36: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:37: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:39: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:40: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:42: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:43: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:45: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:51: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:53: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:54: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:55: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:57: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:06:58: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:07:08: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:07:11: ERROR: SQLITE: Long running query Stmt: [BEGIN IMMEDIATE;]
2017-05-12 10:07:11: ERROR: Active query(0): BEGIN IMMEDIATE;
2017-05-12 10:07:15: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:07:20: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:07:21: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:07:29: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:07:34: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:07:36: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:07:41: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:07:42: ERROR: Error while enumerating DC user groups: 234
2017-05-12 10:08:46: ERROR: Fatal exception code 3221225725 at address 0x00000000771ADD43
2017-05-12 10:48:06: WARNING: There are 5584416 new USN entries at ‘c:’ - reindexing
2017-05-12 10:49:27: WARNING: Indexing was not finished at ‘c:’ - reindexing
2017-05-12 10:50:58: ERROR: Recvfrom error in CUDPThread::UdpStep
2017-05-12 10:50:58: ERROR: Last error: 10058
2017-05-12 11:30:14: WARNING: Limiting number of DC users to 102
2017-05-12 11:33:17: WARNING: Limiting number of DC groups to 102
2017-05-12 11:34:09: ERROR: Fatal exception code 3221225725 at address 0x0000000076F1DD43
2017-05-16 04:56:07: WARNING: Last record not readable at ‘c:’ - reindexing. Last record USN is 54490230064 FirstUsn is 55097688064 NextUsn is 55133845224
2017-05-16 04:56:07: WARNING: There are 643615160 new USN entries at ‘c:’ - reindexing
2017-05-16 04:57:06: ERROR: Recvfrom error in CUDPThread::UdpStep
2017-05-16 04:57:06: ERROR: Last error: 10058
2017-05-16 05:02:22: WARNING: Limiting number of DC users to 102
2017-05-16 05:05:27: WARNING: Limiting number of DC groups to 102
2017-05-16 05:06:20: ERROR: Fatal exception code 3221225725 at address 0x0000000076F1DD43
2017-05-16 05:33:06: WARNING: There are 2732784 new USN entries at ‘c:’ - reindexing
2017-05-16 05:34:22: ERROR: Recvfrom error in CUDPThread::UdpStep
2017-05-16 05:34:22: ERROR: Last error: 10058
2017-05-16 05:41:12: WARNING: Limiting number of DC users to 102
2017-05-16 05:44:13: WARNING: Limiting number of DC groups to 102
2017-05-16 05:45:07: ERROR: Fatal exception code 3221225725 at address 0x0000000076F1DD43
2017-05-16 06:30:36: WARNING: Limiting number of DC users to 102
2017-05-16 06:33:37: WARNING: Limiting number of DC groups to 102
2017-05-16 06:34:27: ERROR: Fatal exception code 3221225725 at address 0x0000000076F1DD43
2017-05-16 08:00:21: WARNING: Limiting number of DC users to 102
2017-05-16 08:03:22: WARNING: Limiting number of DC groups to 102
2017-05-16 08:04:10: ERROR: Fatal exception code 3221225725 at address 0x0000000076F1DD43
2017-05-16 11:54:43: WARNING: Limiting number of DC users to 102
2017-05-16 11:57:44: WARNING: Limiting number of DC groups to 102
2017-05-16 11:58:32: ERROR: Fatal exception code 3221225725 at address 0x0000000076F1DD43
2017-05-16 12:07:45: ERROR: Recvfrom error in CUDPThread::UdpStep
2017-05-16 12:07:45: ERROR: Last error: 0
2017-05-16 17:26:58: WARNING: Limiting number of DC users to 102
2017-05-16 17:30:04: WARNING: Limiting number of DC groups to 102
2017-05-16 17:30:53: ERROR: Fatal exception code 3221225725 at address 0x0000000076F1DD43
2017-05-17 04:16:21: WARNING: Limiting number of DC users to 102
2017-05-17 04:19:24: WARNING: Limiting number of DC groups to 102
2017-05-17 04:20:12: ERROR: Fatal exception code 3221225725 at address 0x0000000076F1DD43
2017-05-17 04:21:15: WARNING: There are 1785528 new USN entries at ‘c:’ - reindexing
Yes, these machines are on an Active Directory (less than 500 clients). I believe this is related to an earlier post:
In addition the backup speed has been horrendous (KB/s) since we upgraded to the 2.x client and 2.x server. That’s probably a separate question, but we would love to solve the async errors we’re seeing as it appears many machines are not getting backed up.
Backup times are in years in many cases:
Advice?