Windows client 2.5.19 - windows 7 problem

Hi,

On Windows 7 64bit after automatic client upgrade from 2.4.11 to 2.5.19 the client stopped working.
The last connection to the server is from before the update (still on the old client version).
On stations with Windows 10/11 64bit everything works fine after automatic client update to version 2.5.19.

If I click on the urbackup agent icon in windows I get an error:
“There was an error. Currently nothing can be backed up”.

Logs from client on win7:

2022-08-30 11:17:32: ERROR: Loading DLL “fileservplugin.dll” failed. Error Code: 127
2022-08-30 11:17:32: ERROR: Loading fileservplugin.dll failed
2022-08-30 11:17:33: ERROR: Loading DLL “fsimageplugin.dll” failed. Error Code: 127
2022-08-30 11:17:33: ERROR: Loading fsimageplugin.dll failed
2022-08-30 11:17:40: ERROR: Loading DLL “urbackup.dll” failed. Error Code: 127
2022-08-30 11:17:40: ERROR: Loading urbackup.dll failed
2022-08-31 16:35:06: ERROR: Loading DLL “fileservplugin.dll” failed. Error Code: 127
2022-08-31 16:35:06: ERROR: Loading fileservplugin.dll failed
2022-08-31 16:35:06: ERROR: Loading DLL “fsimageplugin.dll” failed. Error Code: 127
2022-08-31 16:35:06: ERROR: Loading fsimageplugin.dll failed
2022-08-31 16:35:07: ERROR: Loading DLL “urbackup.dll” failed. Error Code: 127
2022-08-31 16:35:07: ERROR: Loading urbackup.dll failed
2022-08-31 16:42:57: ERROR: Loading DLL “fileservplugin.dll” failed. Error Code: 127
2022-08-31 16:42:57: ERROR: Loading fileservplugin.dll failed
2022-08-31 16:42:57: ERROR: Loading DLL “fsimageplugin.dll” failed. Error Code: 127
2022-08-31 16:42:57: ERROR: Loading fsimageplugin.dll failed
2022-08-31 16:42:57: Loaded -cryptoplugin- plugin
2022-08-31 16:42:57: ERROR: Loading DLL “urbackup.dll” failed. Error Code: 127
2022-08-31 16:42:57: ERROR: Loading urbackup.dll failed
2022-08-31 16:42:57: Looking for old Sessions… 0 sessions
2022-08-31 17:12:58: Looking for old Sessions… 0 sessions
2022-08-31 17:42:59: Looking for old Sessions… 0 sessions
2022-08-31 18:13:00: Looking for old Sessions… 0 sessions

1 Like

I am getting similar results from a Windows 7 client running 2.5.19

Edit: I turned off auto update and reverted back to 2.4.11 to get current backups.
Edit 2: Sorry, Win7x64 here, not 8.1.

I know, rollback client to 2.4.11 resolve a problem.
But why not working 2.5.19 client on win7?

I run into the same error on Windows 2008R2. I check all that dlls in dependency walker and found unresolved import from KERNEL32.DLL

1 Like

Same here, after auto update to 2.5.20 on Win7 (ver. 6.1.7601), I get the following:

2022-09-12 11:40:26: ERROR: Loading DLL “fileservplugin.dll” failed. Error Code: 127
2022-09-12 11:40:26: ERROR: Loading fileservplugin.dll failed
2022-09-12 11:40:26: ERROR: Loading DLL “fsimageplugin.dll” failed. Error Code: 127
2022-09-12 11:40:26: ERROR: Loading fsimageplugin.dll failed
2022-09-12 11:40:26: ERROR: Loading DLL “urbackup.dll” failed. Error Code: 127
2022-09-12 11:40:26: ERROR: Loading urbackup.dll failed

I have the same error on computers with windows 2008 server and windows 7 (64bits). I have my URbackup Server in Debian 11.
2022-09-14 15:53:30: ERROR: Loading DLL “fileservplugin.dll” failed. Error Code: 127
2022-09-14 15:53:30: ERROR: Loading fileservplugin.dll failed
2022-09-14 15:53:30: ERROR: Loading DLL “fsimageplugin.dll” failed. Error Code: 127
2022-09-14 15:53:30: ERROR: Loading fsimageplugin.dll failed
2022-09-14 15:53:30: ERROR: Loading DLL “urbackup.dll” failed. Error Code: 127
2022-09-14 15:53:30: ERROR: Loading urbackup.dll failed
2022-09-14 15:58:52: ERROR: Loading DLL “fileservplugin.dll” failed. Error Code: 127
2022-09-14 15:58:52: ERROR: Loading fileservplugin.dll failed
2022-09-14 15:58:52: ERROR: Loading DLL “fsimageplugin.dll” failed. Error Code: 127
2022-09-14 15:58:52: ERROR: Loading fsimageplugin.dll failed
2022-09-14 15:58:52: ERROR: Loading DLL “urbackup.dll” failed. Error Code: 127
2022-09-14 15:58:52: ERROR: Loading urbackup.dll failed

I just had all my Win7 clients update to 2.5.20 and they all stopped working, logs show the same errors about unable to load all the dll’s