Windows agent context menu issues

infscape-appliance
1

Hello again,

During our testing of the appliance, we have noticed a few issues with the context menu from the tray icon. When trying to open “Access/Restore Backups” we are taken to a url like:
https://www.urbackup.com/#tokens0=dfVbLd5Fn7zvcWx7LBYu…

This seems odd. I feel it should be redirecting to our instance of the test environment. Anyhow, this seems to be missing from documentation as well.

Thoughts? Thanks.

2

Hi there,
just a guess.
Did you enter the correct URL in “Settings>>Server” and the correct IP-Number in “Settings>>Internet” and checked “Allow clients to start file restores” in “Settings>>Permissions”?