Web interface error infscape-applicance trying to create VM

Hello i got this error when I’m trying to create a VM from a win 11 image.

parsererror

SyntaxError: JSON.parse: unexpected end of data at line 1 column 1 of the JSON data

ajaxConvert@http://100.91.35.41/js/jquery-3.chash-11c05eb286ed576526bf4543760785b9.4.1.js:9013:19
done@http://100.91.35.41/js/jquery-3.chash-11c05eb286ed576526bf4543760785b9.4.1.js:9483:15
send/callback/<@http://100.91.35.41/js/jquery-3.chash-11c05eb286ed576526bf4543760785b9.4.1.js:9785:17

Thank you for your support

Are you using the RPI image?

Hello Martin

No, I’m using infscape appliance bare-metal installation on a HP Z240

Thx! Could you use the “Report problem” link at the bottom to send log files. Otherwise perhaps take a look if there are any errors in /var/log/app.log

Than’t what i find in app.log after trying to create a VM

2025-03-26 11:56:56,032 INFO: Create VM status: setup [in /root/urbackup-app-server/urbackup_app_server/vms.py:59]
2025-03-26 11:56:56,034 INFO: Setting up disk idx 0 [in /root/urbackup-app-server/urbackup_app_server/vms.py:50]
2025-03-26 11:56:56,364 ERROR: Exception on /start_vm/1 [GET] [in /root/.virtualenvs/main/lib/python3.9/site-packages/flask/app.py:1744]
Traceback (most recent call last):
File “/root/.virtualenvs/main/lib/python3.9/site-packages/flask/app.py”, line 2528, in wsgi_app
response = self.full_dispatch_request()
File “/root/.virtualenvs/main/lib/python3.9/site-packages/flask/app.py”, line 1825, in full_dispatch_request
rv = self.handle_user_exception(e)
File “/root/.virtualenvs/main/lib/python3.9/site-packages/flask/app.py”, line 1823, in full_dispatch_request
rv = self.dispatch_request()
File “/root/.virtualenvs/main/lib/python3.9/site-packages/flask/app.py”, line 1799, in dispatch_request
return self.ensure_sync(self.view_functions[rule.endpoint])(**view_args)
File “/root/urbackup-app-server/urbackup_app_server/vms.py”, line 893, in web_start_vm
File “/root/urbackup-app-server/urbackup_app_server/vms.py”, line 468, in start_vm
File “/root/urbackup-app-server/urbackup_app_server/vms.py”, line 289, in setup_disk
IndexError: list index out of range

When i send request by “Report problem” the system stacks on this state:

Thanks, got it anyway.

There seems to be some problem with reading the partitions of the Win 11 image. Would it possible to send me the .mbr file of the image which contains the partition information? I can give you detailed instructions how to do this if necessary.