URBackup Server Wizard Setup Doesn't move on from Checking for connectivity to UrBackup server

Hi

I have just setup a new urbackup server in hyper v - I can browse to the ip and name and get the wizard. I chose automatically configure network (wired) as the ip has been reserved so didn’t want to set it manually. It goes to the next screen and just stays there with "Checking for connectivity to UrBackup server… "
I have tried manually setting the ip but same issue.
Any idea how to progress?

Thanks for your interest and sorry you are having issues!

What kind of Hyper-V network are you using (e.g. bridged) and what browser are you using to access the web interface (to reproduce the problem; I’m assuming you are using appliance version 9.15)?

You could also log into the machine with the user root and password urbackup. Then have a look at the output of the command cat /var/log/app.log (and maybe post a screenshot here). Thanks!