Urbackup 2.3.8 failing Image Backups

1

HI all,

I’m struggling with a couple of clients added to my URBackup server.

Both are Server 2012 R2 servers.

If I try to do a Full Image Backup the following is the error that I receive:

Starting unscheduled full image backup of volume “E:”…
Basing image backup on last incremental or full image backup
Error retrieving last image backup. Doing full image backup instead.
Could not read MBR. Error message: Did not find PartitionNumber of dynamic volume. Volume: ‘E:’
Cannot retrieve master boot record (MBR) for the disk from the client. Continuing backup but you will not be able to restore this image backup via restore CD.
Client disconnected and image is not persistent (Timeout: false).
Transferred 781 bytes - Average speed: 0 Bit/s
Time taken for backing up client USM_DB01: 15m 3s
Backup failed

The backup fails completely.

I’m running Server version 2.3.8 and Client version 2.3.4

Any ideas on what could be the cause?

Thanks in advance

2

I am also having this same issue, version - 2.2.11 , Logs attached below -

Info 21/08/19 20:48 Starting scheduled full image backup of volume “E:”…
Errors 21/08/19 20:48 Could not read MBR. Error message: Did not find PartitionNumber of dynamic volume. Volume: ‘E:’
Warnings 21/08/19 20:48 Cannot retrieve master boot record (MBR) for the disk from the client. Continuing backup but you will not be able to restore this image backup via restore CD.
Info 22/08/19 05:00 Transferred 635.87 GB - Average speed: 185.293 MBit/s
Info 22/08/19 05:00 Time taken for backing up client Server1: 8h 11m 18s
Info 22/08/19 05:00 Backup succeeded

Please help on this.