We have this one host which is pretty similar to other ones that do work without any issues. But this one seems to always get stuck at “Indexing” stage when attempting to run any kind of file backups
So far tried:
- Older version of client
- Reinstall of client
- Switch between local/internet mode
Other notes:
- Also nothing is being reported by selinux logs, so it shouldn’t be blocked.
Per what I can tell filelist if generated successfully (can see in clientHost in urbackup appDir/data/filelist.ub) it just cannot get it to server?
# web interface log
04/07/20 13:32 INFO Starting unscheduled full file backup...
04/07/20 13:32 DEBUG clientHost: Connecting for filelist...
04/07/20 13:32 DEBUG clientHost: Waiting for filelist
04/07/20 13:32 DEBUG clientHost: Connecting for filelist (async)...
04/07/20 13:32 INFO Backing up "backup" without snapshot.
04/07/20 13:32 INFO Indexing of "backup" done. 1 filesystem lookups 0 db lookups and 0 db updates
04/07/20 13:32 DEBUG clientHost: Doing backup without hashed transfer...
04/07/20 13:32 INFO clientHost: Loading file list...
# client log - debug lvl
Apr 07 14:06:18 clientHost urbackupclientbackend[2575]: ClientService cmd: #IuofVM3FUxtiXm9Ta0HML#2PING RUNNING pc_done=&status_id=2&speed_bpms=0&total_bytes=-1&done_bytes=0&paused_fb=1#token=B0cjwfakAZP6ZUCF5jhj
Apr 07 14:06:28 clientHost urbackupclientbackend[2575]: ClientService cmd: #IuofVM3FUxtiXm9Ta0HML#2PING RUNNING pc_done=&status_id=2&speed_bpms=0&total_bytes=-1&done_bytes=0&paused_fb=1#token=B0cjwfakAZP6ZUCF5jhj
Apr 07 14:06:36 clientHost urbackupclientbackend[2575]: ClientService cmd: PONG
Apr 07 14:06:38 clientHost urbackupclientbackend[2575]: ClientService cmd: #IuofVM3FUxtiXm9Ta0HML#2PING RUNNING pc_done=&status_id=2&speed_bpms=0&total_bytes=-1&done_bytes=0&paused_fb=1#token=B0cjwfakAZP6ZUCF5jhj
Apr 07 14:06:40 clientHost urbackupclientbackend[2575]: FileSrv: Recv Error in RecvMessage
Apr 07 14:06:40 clientHost urbackupclientbackend[2575]: SERVICE_FILESRV finished
Apr 07 14:06:40 clientHost urbackupclientbackend[2575]: Started connection to SERVICE_FILESRV
Apr 07 14:06:40 clientHost urbackupclientbackend[2575]: FileSrv: Received data...
Apr 07 14:06:40 clientHost urbackupclientbackend[2575]: FileSrv: Received a Packet.
Apr 07 14:06:40 clientHost urbackupclientbackend[2575]: FileSrv: Sending file (normal) urbackup/filelist.ub metadata_id=0
Apr 07 14:06:40 clientHost urbackupclientbackend[2575]: FileSrv: Mapped name: /usr/local/var/urbackup/data/filelist.ub
Apr 07 14:06:40 clientHost urbackupclientbackend[2575]: FileSrv: Received data...
Apr 07 14:06:40 clientHost urbackupclientbackend[2575]: FileSrv: Received a Packet.
Apr 07 14:06:40 clientHost urbackupclientbackend[2575]: Received flush.
Apr 07 14:06:48 clientHost urbackupclientbackend[2575]: ClientService cmd: #IuofVM3FUxtiXm9Ta0HML#2PING RUNNING pc_done=&status_id=2&speed_bpms=0&total_bytes=-1&done_bytes=0&paused_fb=1#token=B0cjwfakAZP6ZUCF5jhj
# server log - debug lvl
Apr 07 14:06:41 serverHost urbackupsrv[58483]: Server timeout (2) in FileClient
Apr 07 14:06:41 serverHost urbackupsrv[58483]: Encryption overhead: 150 bytes
Apr 07 14:06:41 serverHost urbackupsrv[58483]: Connecting to target service...
Apr 07 14:06:41 serverHost urbackupsrv[58483]: Established internet connection. Service=1
Apr 07 14:06:41 serverHost urbackupsrv[58483]: Reconnected successfully,
Apr 07 14:06:41 serverHost urbackupsrv[58483]: Flushing FileClient...
Apr 07 14:06:41 serverHost urbackupsrv[58483]: Authed+capa for client 'clientHost' (encrypted-v2, compressed-v2, token auth) - 1 spare connections
Any ideas? So far I haven’t been able to find any solution for this from websearches.