Timeout: Querying client capabilities failed

jrwilmoth040707 · November 15, 2014, 10:41pm

My backup storage ran out of space a few weeks ago. I just got some time to work on it. I basically “sudo rm -r …” the folders in the backup destination so I could start from scratch. Then I ran into one problem, which I can’t remember what it was. Long story sort. I complete uninstalled the server, purging all the config, etc. Then I uninstalled the client too. The server is up and accessible just fine. The client is up too, and the server sees the client as…

Computer name Online Last seen Last file backup File backup status
sheba Yes 2014-11-15 17:35 Never No recent backup

But it won’t backup. And when I attempt to do a manual backup, it says “Last file backup: Never Starting backup failed”

Here is my live log:

15.11.14 17:35 INFO Sending file: /var/urbackup/www/tabber-minimized.js
15.11.14 17:35 INFO Sending file: /var/urbackup/www/tabber-minimized.js done
15.11.14 17:35 DEBUG Sending file “/var/urbackup/www/jqplot.highlighter.min.js”
15.11.14 17:35 INFO Sending file: /var/urbackup/www/jqplot.highlighter.min.js
15.11.14 17:35 INFO Sending file: /var/urbackup/www/jqplot.highlighter.min.js done
15.11.14 17:35 DEBUG Sending file “/var/urbackup/www/md5.js”
15.11.14 17:35 INFO Sending file: /var/urbackup/www/md5.js
15.11.14 17:35 INFO Sending file: /var/urbackup/www/md5.js done
15.11.14 17:35 DEBUG Sending file “/var/urbackup/www/header.png”
15.11.14 17:35 INFO Sending file: /var/urbackup/www/header.png
15.11.14 17:35 INFO Sending file: /var/urbackup/www/header.png done
15.11.14 17:35 DEBUG Created new database connection for urbackup/backup_server.db
15.11.14 17:35 DEBUG Sending file “/var/urbackup/www/favicon.ico”
15.11.14 17:35 DEBUG Created new database connection for urbackup/backup_server.db
15.11.14 17:35 INFO Sending file: /var/urbackup/www/sort_both.png done
15.11.14 17:35 DEBUG Sending file “/var/urbackup/www/sort_asc.png”
15.11.14 17:35 INFO Sending file: /var/urbackup/www/sort_asc.png
15.11.14 17:35 INFO Sending file: /var/urbackup/www/sort_asc.png done
15.11.14 17:35 INFO New Backupclient: sheba
15.11.14 17:35 ERROR Querying client capabilities failed
15.11.14 17:35 ERROR Timeout: Querying client capabilities failed
15.11.14 17:35 ERROR Querying client capabilities failed
15.11.14 17:35 ERROR Timeout: Querying client capabilities failed
15.11.14 17:36 INFO Downloading version file…
15.11.14 17:36 INFO Downloading server version info…
15.11.14 17:36 ERROR Querying client capabilities failed
15.11.14 17:36 ERROR Timeout: Querying client capabilities failed
15.11.14 17:36 DEBUG Created new database connection for urbackup/backup_server.db
15.11.14 17:36 ERROR Querying client capabilities failed
15.11.14 17:36 ERROR Timeout: Querying client capabilities failed
15.11.14 17:36 ERROR Querying client capabilities failed
15.11.14 17:36 ERROR Timeout: Querying client capabilities failed
15.11.14 17:36 ERROR Querying client capabilities failed
15.11.14 17:36 ERROR Timeout: Querying client capabilities failed

Also, now it says:

15.11.14 17:37 ERROR Timeout: Querying client capabilities failed
15.11.14 17:37 ERROR Could not get client capabilities
15.11.14 17:42 DEBUG Forcing offline client “sheba”

uroni · November 16, 2014, 4:05pm

Are you per chance backing up all volumes using the “ALL” setting?

jrwilmoth040707 · November 19, 2014, 2:29am

I have disabled image backups. I am just trying to do file backups.

This is the error I get when I try to kick of a full or incremental job:

uroni · November 19, 2014, 8:54pm

Thanks. Can you try with the new client version (1.4.4)?

If it is not fixed, client debug logs would help (see http://www.urbackup.org/administration_manual.html#x1-710009.2 ; change warn to debug in args.txt).

jrwilmoth040707 · November 20, 2014, 3:28pm

So I completely removed UrBackup on my Linux Mint server by using the sudo apt-get purge command. Then I made sure my sources were updated and installed the latest version (1.4.5) there.

Then I completely uninstalled UrBackup client on my Windows 7 Pro laptop and reinstalled the 1.4.4 version.

But I get the same results. I turned on debug mode on both the server and the client.

Here are the results:

Client:

2014-11-20 10:13:16: WARNING: Upgrading...
2014-11-20 10:13:16: ERROR: Error preparing Query [SELECT tvalue FROM misc WHERE tkey='db_version']: no such table: misc
2014-11-20 10:13:16: ERROR: Error preparing Query [DROP INDEX filehashes_idx]: no such index: filehashes_idx
2014-11-20 10:13:48: WARNING: Info not found at 'c:' - reindexing
2014-11-20 10:17:20: Loaded -fileserv- plugin
2014-11-20 10:17:20: Loaded -fsimageplugin- plugin
2014-11-20 10:17:20: Loaded -cryptoplugin- plugin
2014-11-20 10:17:20: Created new database connection for urbackup/backup_client.db
2014-11-20 10:17:20: urbackupserver: Server started up sucessfully!
2014-11-20 10:17:20: FileSrv: Backup privileges set successfully
2014-11-20 10:17:20: FileSrv: Info: retval 0
2014-11-20 10:17:20: FileSrv: Info: retval 0
2014-11-20 10:17:20: FileSrv: Info: Window size=524288
2014-11-20 10:17:20: FileSrv: Binding udp socket at port 35622...
2014-11-20 10:17:20: FileSrv: done.
2014-11-20 10:17:20: FileSrv: Disabling new behavior...
2014-11-20 10:17:20: FileSrv: Servername: -sheba-
2014-11-20 10:17:20: FileSrv: Server started up sucessfully
2014-11-20 10:17:20: FileSrv: UDP Thread startet
2014-11-20 10:17:20: Started UrBackupClient Backend...
2014-11-20 10:17:20: urbackupserver: No available slots... starting new Worker
2014-11-20 10:17:20: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:20: Created new database connection for urbackup/backup_client.db
2014-11-20 10:17:20: rc=0 hasError=true state=0
2014-11-20 10:17:20: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:20: rc=0 hasError=true state=0
2014-11-20 10:17:21: Looking for old Sessions... 0 sessions
2014-11-20 10:17:21: Internet only mode not enabled. Waiting for local server for 3:00...
2014-11-20 10:17:21: Created new database connection for urbackup/backup_client.db
2014-11-20 10:17:21: Final path: C:\jrwilmoth
2014-11-20 10:17:21: Created new database connection for urbackup/backup_client.db
2014-11-20 10:17:21: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:21: rc=0 hasError=true state=0
2014-11-20 10:17:22: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:22: rc=0 hasError=true state=0
2014-11-20 10:17:23: FileSrv: UDP: PING received... sending PONG. Delay=189ms
2014-11-20 10:17:23: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:23: rc=0 hasError=true state=0
2014-11-20 10:17:24: ClientService cmd: STATUS#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:24: rc=0 hasError=true state=0
2014-11-20 10:17:24: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:24: rc=0 hasError=true state=0
2014-11-20 10:17:25: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:25: rc=0 hasError=true state=0
2014-11-20 10:17:26: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:26: rc=0 hasError=true state=0
2014-11-20 10:17:27: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:27: rc=0 hasError=true state=0
2014-11-20 10:17:28: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:28: rc=0 hasError=true state=0
2014-11-20 10:17:29: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:29: rc=0 hasError=true state=0
2014-11-20 10:17:30: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:30: rc=0 hasError=true state=0
2014-11-20 10:17:31: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:31: rc=0 hasError=true state=0
2014-11-20 10:17:32: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:32: rc=0 hasError=true state=0
2014-11-20 10:17:33: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:33: rc=0 hasError=true state=0
2014-11-20 10:17:34: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:34: rc=0 hasError=true state=0
2014-11-20 10:17:35: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:35: rc=0 hasError=true state=0
2014-11-20 10:17:36: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:36: rc=0 hasError=true state=0
2014-11-20 10:17:37: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:37: rc=0 hasError=true state=0
2014-11-20 10:17:38: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:38: rc=0 hasError=true state=0
2014-11-20 10:17:39: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:39: rc=0 hasError=true state=0
2014-11-20 10:17:40: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:40: rc=0 hasError=true state=0
2014-11-20 10:17:41: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:41: rc=0 hasError=true state=0
2014-11-20 10:17:42: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:42: rc=0 hasError=true state=0
2014-11-20 10:17:43: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:43: rc=0 hasError=true state=0
2014-11-20 10:17:44: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:44: rc=0 hasError=true state=0
2014-11-20 10:17:48: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:48: rc=0 hasError=true state=0
2014-11-20 10:17:49: ClientService cmd: STATUS DETAIL#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:17:49: rc=0 hasError=true state=0
2014-11-20 10:17:53: ClientService cmd: #IAPqOqCd0r6juIYS4z19j#ADD IDENTITY
2014-11-20 10:17:53: rc=0 hasError=true state=0
2014-11-20 10:17:53: ClientService cmd: #IAPqOqCd0r6juIYS4z19j#GET CHALLENGE
2014-11-20 10:17:53: rc=0 hasError=true state=0
2014-11-20 10:17:53: ClientService cmd: #IAPqOqCd0r6juIYS4z19j#SIGNATURE#pubkey=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-&signature=eTpsEXti+LeHYyCU3edmnwqiG48zpGea/MYWE19oish42QoTgCmxMA--&session_identity=R62MKy3MuP482OiRQvW9
2014-11-20 10:17:53: rc=0 hasError=true state=0
2014-11-20 10:17:53: ClientService cmd: #IR62MKy3MuP482OiRQvW9#CAPA
2014-11-20 10:18:11: Cannot read data from device (D:\)
2014-11-20 10:18:11: Device E:\ is connected via USB
2014-11-20 10:18:11: Cannot read data from device (D:\)
2014-11-20 10:18:11: Client timeout in ClientConnector::Run
2014-11-20 10:18:11: ClientService cmd: #IR62MKy3MuP482OiRQvW9#CAPA
2014-11-20 10:18:13: FileSrv: UDP: PING received... sending PONG. Delay=136ms
2014-11-20 10:18:27: Cannot read data from device (D:\)
2014-11-20 10:18:27: Device E:\ is connected via USB
2014-11-20 10:18:27: Cannot read data from device (D:\)
2014-11-20 10:18:27: Client timeout in ClientConnector::Run
2014-11-20 10:18:27: ClientService cmd: #IR62MKy3MuP482OiRQvW9#CAPA
2014-11-20 10:18:43: Cannot read data from device (D:\)
2014-11-20 10:18:43: Device E:\ is connected via USB
2014-11-20 10:18:43: Cannot read data from device (D:\)
2014-11-20 10:18:43: ClientService cmd: #IR62MKy3MuP482OiRQvW9#CAPA
2014-11-20 10:18:59: Cannot read data from device (D:\)
2014-11-20 10:18:59: Device E:\ is connected via USB
2014-11-20 10:18:59: Cannot read data from device (D:\)
2014-11-20 10:18:59: ClientService cmd: STATUS#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:18:59: Client timeout in ClientConnector::Run
2014-11-20 10:18:59: Client timeout in ClientConnector::Run
2014-11-20 10:18:59: rc=0 hasError=true state=0
2014-11-20 10:18:59: ClientService cmd: #IR62MKy3MuP482OiRQvW9#CAPA
2014-11-20 10:19:03: FileSrv: UDP: PING received... sending PONG. Delay=341ms
2014-11-20 10:19:15: Cannot read data from device (D:\)
2014-11-20 10:19:15: Device E:\ is connected via USB
2014-11-20 10:19:15: Cannot read data from device (D:\)
2014-11-20 10:19:15: ClientService cmd: #IR62MKy3MuP482OiRQvW9#CAPA
2014-11-20 10:19:31: Cannot read data from device (D:\)
2014-11-20 10:19:31: Device E:\ is connected via USB
2014-11-20 10:19:31: Cannot read data from device (D:\)
2014-11-20 10:19:31: ClientService cmd: #IR62MKy3MuP482OiRQvW9#CAPA
2014-11-20 10:19:47: Cannot read data from device (D:\)
2014-11-20 10:19:47: Device E:\ is connected via USB
2014-11-20 10:19:47: Cannot read data from device (D:\)
2014-11-20 10:19:47: Client timeout in ClientConnector::Run
2014-11-20 10:19:47: Client timeout in ClientConnector::Run
2014-11-20 10:19:47: Client timeout in ClientConnector::Run
2014-11-20 10:19:47: ClientService cmd: #IR62MKy3MuP482OiRQvW9#CAPA
2014-11-20 10:19:54: FileSrv: UDP: PING received... sending PONG. Delay=83ms
2014-11-20 10:20:03: Cannot read data from device (D:\)
2014-11-20 10:20:03: Device E:\ is connected via USB
2014-11-20 10:20:03: Cannot read data from device (D:\)
2014-11-20 10:20:03: ClientService cmd: #IR62MKy3MuP482OiRQvW9#CAPA
2014-11-20 10:20:19: Cannot read data from device (D:\)
2014-11-20 10:20:19: Device E:\ is connected via USB
2014-11-20 10:20:19: Cannot read data from device (D:\)
2014-11-20 10:20:19: ClientService cmd: #IR62MKy3MuP482OiRQvW9#CAPA
2014-11-20 10:20:21: Internet mode is not enabled.
2014-11-20 10:20:35: Cannot read data from device (D:\)
2014-11-20 10:20:35:
 Device E:\ is connected via USB
2014-11-20 10:20:35: Cannot read data from device (D:\)
2014-11-20 10:20:35: ClientService cmd: STATUS#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:20:35: ClientService cmd: #IR62MKy3MuP482OiRQvW9#CAPA
2014-11-20 10:20:44: FileSrv: UDP: PING received... sending PONG. Delay=485ms
2014-11-20 10:20:51: Cannot read data from device (D:\)
2014-11-20 10:20:51: Device E:\ is connected via USB
2014-11-20 10:20:51: Cannot read data from device (D:\)
2014-11-20 10:20:51: Client timeout in ClientConnector::Run
2014-11-20 10:20:51: Client timeout in ClientConnector::Run
2014-11-20 10:20:51: Client timeout in ClientConnector::Run
2014-11-20 10:20:51: Client timeout in ClientConnector::Run
2014-11-20 10:20:51: Client timeout in ClientConnector::Run
2014-11-20 10:20:51: rc=0 hasError=true state=0
2014-11-20 10:21:34: FileSrv: UDP: PING received... sending PONG. Delay=137ms
2014-11-20 10:21:39: ClientService cmd: STATUS#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:21:39: rc=0 hasError=true state=0
2014-11-20 10:22:39: ClientService cmd: STATUS#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:22:39: rc=0 hasError=true state=0
2014-11-20 10:23:15: FileSrv: UDP: PING received... sending PONG. Delay=452ms
2014-11-20 10:23:39: ClientService cmd: STATUS#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:23:39: rc=0 hasError=true state=0
2014-11-20 10:24:05: FileSrv: UDP: PING received... sending PONG. Delay=82ms
2014-11-20 10:24:39: ClientService cmd: STATUS#pw=ESGPLJaVjKbfsIYKEK9yadNov4huwL
2014-11-20 10:24:39: rc=0 hasError=true state=0
2014-11-20 10:24:55: FileSrv: UDP: PING received... sending PONG. Delay=185ms

Server:

2014-11-20 09:51:50: ERROR: Querying client capabilities failed
2014-11-20 09:51:50: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:52:00: ERROR: Querying client capabilities failed
2014-11-20 09:52:00: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:52:10: ERROR: Querying client capabilities failed
2014-11-20 09:52:10: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:52:20: ERROR: Querying client capabilities failed
2014-11-20 09:52:20: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:52:30: ERROR: Querying client capabilities failed
2014-11-20 09:52:30: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:52:40: ERROR: Querying client capabilities failed
2014-11-20 09:52:40: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:52:51: ERROR: Querying client capabilities failed
2014-11-20 09:52:51: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:53:01: ERROR: Querying client capabilities failed
2014-11-20 09:53:01: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:53:11: ERROR: Querying client capabilities failed
2014-11-20 09:53:11: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:53:21: ERROR: Querying client capabilities failed
2014-11-20 09:53:21: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:53:31: ERROR: Querying client capabilities failed
2014-11-20 09:53:31: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:53:31: ERROR: Could not get client capabilities
2014-11-20 09:54:57: WARNING: Shutting down (Signal 15)
2014-11-20 09:55:47: ERROR: Querying client capabilities failed
2014-11-20 09:55:47: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:55:57: ERROR: Querying client capabilities failed
2014-11-20 09:55:57: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:56:07: ERROR: Querying client capabilities failed
2014-11-20 09:56:07: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:56:17: ERROR: Querying client capabilities failed
2014-11-20 09:56:17: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:56:27: ERROR: Querying client capabilities failed
2014-11-20 09:56:27: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:56:37: ERROR: Querying client capabilities failed
2014-11-20 09:56:37: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:56:47: ERROR: Querying client capabilities failed
2014-11-20 09:56:47: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:56:57: ERROR: Querying client capabilities failed
2014-11-20 09:56:57: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:57:07: ERROR: Querying client capabilities failed
2014-11-20 09:57:07: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:57:17: ERROR: Querying client capabilities failed
2014-11-20 09:57:17: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:57:27: ERROR: Querying client capabilities failed
2014-11-20 09:57:27: ERROR: Timeout: Querying client capabilities failed
2014-11-20 09:57:27: ERROR: Could not get client capabilities
2014-11-20 10:00:30: WARNING: Shutting down (Signal 15)
2014-11-20 10:01:44: WARNING: Upgrading...
2014-11-20 10:01:44: WARNING: Converting database to journal mode...
2014-11-20 10:01:44: WARNING: Upgrading database to version 8
2014-11-20 10:01:44: WARNING: Upgrading database to version 9
2014-11-20 10:01:45: WARNING: Upgrading database to version 10
2014-11-20 10:01:45: WARNING: Upgrading database to version 11
2014-11-20 10:01:46: WARNING: Upgrading database to version 12
2014-11-20 10:01:46: WARNING: Upgrading database to version 13
2014-11-20 10:01:46: WARNING: Upgrading database to version 14
2014-11-20 10:01:46: WARNING: Upgrading database to version 15
2014-11-20 10:01:46: WARNING: Upgrading database to version 16
2014-11-20 10:01:46: WARNING: Upgrading database to version 17
2014-11-20 10:01:46: WARNING: Upgrading database to version 18
2014-11-20 10:01:47: WARNING: Upgrading database to version 19
2014-11-20 10:01:47: WARNING: Upgrading database to version 20
2014-11-20 10:01:47: WARNING: Upgrading database to version 21
2014-11-20 10:01:47: WARNING: Upgrading database to version 22
2014-11-20 10:01:47: WARNING: Upgrading database to version 23
2014-11-20 10:01:47: WARNING: Upgrading database to version 24
2014-11-20 10:01:47: WARNING: Upgrading database to version 25
2014-11-20 10:01:47: WARNING: Upgrading database to version 26
2014-11-20 10:01:48: WARNING: Upgrading database to version 27
2014-11-20 10:01:48: WARNING: Upgrading database to version 28
2014-11-20 10:01:48: WARNING: Upgrading database to version 29
2014-11-20 10:01:48: WARNING: Upgrading database to version 30
2014-11-20 10:01:48: WARNING: Upgrading database to version 31
2014-11-20 10:01:48: WARNING: Upgrading database to version 32
2014-11-20 10:01:49: WARNING: Upgrading database to version 33
2014-11-20 10:01:49: WARNING: Upgrading database to version 34
2014-11-20 10:01:49: WARNING: Upgrading database to version 35
2014-11-20 10:01:49: WARNING: Done.
2014-11-20 10:07:32: WARNING: Shutting down (Signal 15)
2014-11-20 10:14:02: WARNING: Shutting down (Signal 15)
2014-11-20 10:14:51: ERROR: Querying client capabilities failed
2014-11-20 10:14:51: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:15:01: ERROR: Querying client capabilities failed
2014-11-20 10:15:01: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:15:11: ERROR: Querying client capabilities failed
2014-11-20 10:15:11: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:15:21: ERROR: Querying client capabilities failed
2014-11-20 10:15:21: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:15:31: ERROR: Querying client capabilities failed
2014-11-20 10:15:31: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:15:41: ERROR: Querying client capabilities failed
2014-11-20 10:15:41: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:15:51: ERROR: Querying client capabilities failed
2014-11-20 10:15:51: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:16:01: ERROR: Querying client capabilities failed
2014-11-20 10:16:01: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:16:11: ERROR: Querying client capabilities failed
2014-11-20 10:16:11: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:16:21: ERROR: Querying client capabilities failed
2014-11-20 10:16:21: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:16:31: ERROR: Querying client capabilities failed
2014-11-20 10:16:31: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:16:31: ERROR: Could not get client capabilities
2014-11-20 10:16:52: WARNING: Shutting down (Signal 15)
2014-11-20 10:17:27: Changing user...
2014-11-20 10:17:27: done.
2014-11-20 10:17:27: Loaded -url- plugin
2014-11-20 10:17:27: Loaded -cryptoplugin- plugin
2014-11-20 10:17:27: Loaded -fsimageplugin- plugin
2014-11-20 10:17:27: Created new database connection for urbackup/backup_server.db
2014-11-20 10:17:27: Destroying all databases...
2014-11-20 10:17:27: Destroying all databases...
2014-11-20 10:17:27: Created new database connection for urbackup/backup_server.db
2014-11-20 10:17:27: Creating files Indices...
2014-11-20 10:17:27: Started UrBackup...
2014-11-20 10:17:27: Created new database connection for urbackup/backup_server.db
2014-11-20 10:17:27: Removing temporary files...
2014-11-20 10:17:27: Recreating temporary folder...
2014-11-20 10:17:27: Testing if backup destination can handle subvolumes and snapshots...
2014-11-20 10:17:27: Backup destination cannot handle subvolumes and snapshots. Snapshots disabled.
2014-11-20 10:17:27: Testing if backup destination can handle filesystem transactions...
2014-11-20 10:17:27: Binding to interface eth0 for broadcasting...
2014-11-20 10:17:28: UrBackup Server start up complete.
2014-11-20 10:17:28: Starting HTTP-Server on port 55414
2014-11-20 10:17:28: HTTP: Server started up sucessfully!
2014-11-20 10:17:28: Creating SOCKET...
2014-11-20 10:17:28: Looking for old Sessions... 0 sessions
2014-11-20 10:17:28: done.
2014-11-20 10:17:28: Server started up sucessfully!
2014-11-20 10:17:28: Created new database connection for urbackup/backup_server.db
2014-11-20 10:17:28: Created new database connection for urbackup/backup_server.db
2014-11-20 10:17:34: HTTP: No available slots... starting new Worker
2014-11-20 10:17:34: Created new database connection for urbackup/backup_server.db
2014-11-20 10:17:59: New Backupclient: sheba
2014-11-20 10:17:59: Created new database connection for urbackup/backup_server.db
2014-11-20 10:18:09: ERROR: Querying client capabilities failed
2014-11-20 10:18:09: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:18:19: ERROR: Querying client capabilities failed
2014-11-20 10:18:19: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:18:27: Downloading version file...
2014-11-20 10:18:28: Downloading server version info...
2014-11-20 10:18:29: ERROR: Querying client capabilities failed
2014-11-20 10:18:29: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:18:29: Created new database connection for urbackup/backup_server.db
2014-11-20 10:18:39: ERROR: Querying client capabilities failed
2014-11-20 10:18:39: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:18:49: ERROR: Querying client capabilities failed
2014-11-20 10:18:49: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:18:59: ERROR: Querying client capabilities failed
2014-11-20 10:18:59: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:19:09: ERROR: Querying client capabilities failed
2014-11-20 10:19:09: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:19:19: ERROR: Querying client capabilities failed
2014-11-20 10:19:19: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:19:29: ERROR: Querying client capabilities failed
2014-11-20 10:19:29: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:19:39: ERROR: Querying client capabilities failed
2014-11-20 10:19:39: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:19:49: ERROR: Querying client capabilities failed
2014-11-20 10:19:49: ERROR: Timeout: Querying client capabilities failed
2014-11-20 10:19:49: ERROR: Could not get client capabilities
2014-11-20 10:22:27: HTTP: No available slots... starting new Worker
2014-11-20 10:24:49: Forcing offline client "sheba"

uroni · November 20, 2014, 7:03pm

Thanks for the logs. Can you try with this client version: http://raspberrybuild.urbackup.org/misc/UrBackup%20Client%201.4.5.exe ?

jrwilmoth040707 · November 21, 2014, 1:25am

I uninstalled the current client version, installed the version you requested, and set the log level to debug.

2014-11-20 20:21:56: WARNING: Upgrading...
2014-11-20 20:21:56: ERROR: Error preparing Query [SELECT tvalue FROM misc WHERE tkey='db_version']: no such table: misc
2014-11-20 20:21:56: ERROR: Error preparing Query [DROP INDEX filehashes_idx]: no such index: filehashes_idx
2014-11-20 20:22:12: WARNING: Info not found at 'c:' - reindexing
2014-11-20 20:22:48: Loaded -fileserv- plugin
2014-11-20 20:22:48: Loaded -fsimageplugin- plugin
2014-11-20 20:22:48: Loaded -cryptoplugin- plugin
2014-11-20 20:22:48: Created new database connection for urbackup/backup_client.db
2014-11-20 20:22:48: urbackupserver: Server started up sucessfully!
2014-11-20 20:22:48: FileSrv: Backup privileges set successfully
2014-11-20 20:22:48: FileSrv: Info: retval 0
2014-11-20 20:22:48: FileSrv: Info: retval 0
2014-11-20 20:22:48: FileSrv: Info: Window size=524288
2014-11-20 20:22:48: FileSrv: Binding udp socket at port 35622...
2014-11-20 20:22:48: FileSrv: done.
2014-11-20 20:22:48: FileSrv: Disabling new behavior...
2014-11-20 20:22:48: FileSrv: Servername: -sheba-
2014-11-20 20:22:48: FileSrv: Server started up sucessfully
2014-11-20 20:22:48: FileSrv: UDP Thread startet
2014-11-20 20:22:48: Started UrBackupClient Backend...
2014-11-20 20:22:49: Looking for old Sessions... 0 sessions
2014-11-20 20:22:49: Internet only mode not enabled. Waiting for local server for 3:00...
2014-11-20 20:22:49: Created new database connection for urbackup/backup_client.db
2014-11-20 20:22:49: Final path: C:\jrwilmoth
2014-11-20 20:22:49: Created new database connection for urbackup/backup_client.db
2014-11-20 20:23:00: urbackupserver: No available slots... starting new Worker
2014-11-20 20:23:00: ClientService cmd: STATUS#pw=AoerChFSmTbpeF3hCF6K7mI5n9TYnA
2014-11-20 20:23:00: Created new database connection for urbackup/backup_client.db
2014-11-20 20:23:00: rc=0 hasError=true state=0
2014-11-20 20:23:14: ClientService cmd: STATUS DETAIL#pw=AoerChFSmTbpeF3hCF6K7mI5n9TYnA
2014-11-20 20:23:14: rc=0 hasError=true state=0
2014-11-20 20:23:15: ClientService cmd: STATUS DETAIL#pw=AoerChFSmTbpeF3hCF6K7mI5n9TYnA
2014-11-20 20:23:15: rc=0 hasError=true state=0
2014-11-20 20:23:37: FileSrv: UDP: PING received... sending PONG. Delay=249ms

uroni · November 23, 2014, 4:34pm

Did it connect after a while or when you restarted the server?

jrwilmoth040707 · November 28, 2014, 4:00pm

You’re not going to believe this! I just turned on my workstation/server to prep a video for uploading to a website, and I noticed my laptop was backing up to it!! It is right now doing a full backup and is 7% complete! I didn’t do a single thing since I posted last and just haven’t had time to reply to your message. Maybe it needed a lot more time or something. Weird! I am just glad it is working!! I will let you know after it completes so we can call it a closed case. Thank you so much for the help!