The authorization header is malformed; the region 'us-east-1' is wrong; expecting 'fr-par'

infscape-appliance
1

Hello,

I have been using URBACKUP for several months now and I am very satisfied with it. I decided to install Infscape to have the S3 option for storage. I have a problem with the S3 settings.
Here is the error:
’
Error verifying cloud storage settings:

2020-06-30 14:18:15: AES key length=32
2020-06-30 14:18:15: All depenencies available. Starting up…
2020-06-30 14:18:15: Total available RAM: 3.85219 GB
2020-06-30 14:18:15: Database with identifier “40” couldn’t be opened
2020-06-30 14:18:15: Retrieving object cd_magic_file
2020-06-30 14:18:16: WARNING: AWS-Client: Encountered Unknown AWSError ‘AuthorizationHeaderMalformed’: The authorization header is malformed; the region ‘us-east-1’ is wrong; expecting ‘fr-par’
2020-06-30 14:18:16: ERROR: AWS-Client: HTTP response code: 400
Exception name: AuthorizationHeaderMalformed
Error message: Unable to parse ExceptionName: AuthorizationHeaderMalformed Message: The authorization header is malformed; the region ‘us-east-1’ is wrong; expecting ‘fr-par’
…
’

I’m using S3 from scaleway hosted in France.

How can I fix my error?

Thank you in advance.

3

Seems Scaleway needs a work-around. This is implemented in the 9.12 appliance version. If you are starting out anyway, replace the appliance image by replacing the “11” in the download links at https://www.infscape.com/urbackup-appliance-download/ with 12. E.g.
https://infscape-appliance.s3.amazonaws.com/images/urbackup-app-9-12.vhd.zip

I couldn’t get the cloud image to work on Scaleway, so I’m assuming you don’t use it on one of their virtual machines? I couldn’t get their web console to work, so I couldn’t even debug the problem…

4

Thank you for your answer, I’ll try it today and I’ll come back for more news.

5

This version fixes the connection problem. the file system was correctly created on the S3. I test until the end of this week
It looks good.

Thank you very much.

6

little feedback, Infscape works very well with Scaleway S3 compatible.

Thanks for the fast response and resolution.

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