"Starting backup failed"

Hi, I setup a new UrBackup server on Windows 2022 to be an internet backup server for two other systems I have. I have a Server 2012R2 and Server 2022 that I’m trying to backup over the internet. Both clients are connected and showing as online but every time I try to run a backup i get “Starting backup failed”. I’ve checked all of the ports, they are open. I turned on debugging on the clients and I don’t see any obvious errors other than below but it doesn’t say much. Can anyone help?

2024-04-15 23:04:14: Started connection to SERVICE_COMMANDS
2024-04-15 23:04:14: ClientService cmd: #IdvN590BiUNlP54XWLuS6#SIGNATURE#pubkey=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-&pubkey_ecdsa409k1=MH4wEAYHKoZIzj0CAQYFK4EEACQDagAEAVjZ/a00CTKVgknwj/6hAXS6RVeDwTZONhdGPmNUD+sZSr094JRfRXqFepAJIudFWGrf3AFNv1mw2CwlSKpS3fLgTdGUKiqkPD68Y7auBNEHYkHQS25xKqCPQTl0pkiHcyQuEYcP2B8-&signature=Qhupv68lHSjypKSKvT4O2t76GxG5YuZVn6lQhhlEiaqg40LgPsrAPA–&signature_ecdsa409k1=MeF77yMbqElnxKWr5oppLScp8B8/QyV8Q+wJwOAh/hrAUfelpRxiCqZ6WJjmjy7tM+eCP/LrzjqoNzg9bkr5Ox1xBAPqayKh82AChHjJMIKYT+H5kP/vVarZ8hlZZhaMmuUVUkR5&session_identity=mRtqNkIr4QdpEqpUF0XN
2024-04-15 23:04:14: rc=0 hasError=true state=0
2024-04-15 23:04:14: SERVICE_COMMANDS finished
2024-04-15 23:07:55: ClientService cmd: FSTATUS#pw=80XxftG5Ug01x6OWxTH05yFR0ovB4Y