First off, thanks for the hard work that has gone into making and maintaining this Open Source project.
But I’m having slight difficulties.
Server Ubuntu 22.04 UrBackup 2.5.33
Client 1 - Windows 10 Pro working as Internet Client
Client 2 - Ubuntu 20.04 Server
- This is an Internet Client
- UrBackup client installed w installer downloaded from Add Client
- Connects but shows Online No and fails to start file backup from UrBackup server
Debug log
urbackupclientbackend -i -v debug
2024-12-27 11:36:54: SQLite: recovered 24 frames from WAL file /usr/local/var/urbackup/backup_client.db-wal code: 283
2024-12-27 11:36:54: FileSrv: Server started up successfully
2024-12-27 11:36:54: urbackupserver: Server started up successfully!
2024-12-27 11:36:54: Started UrBackupClient Backend…
2024-12-27 11:36:55: Looking for old Sessions… 0 sessions
2024-12-27 11:36:56: Trying to connect to internet server urbackup://backup.xxxxx.xxx:55415
2024-12-27 11:36:56: Successfully connected.
Normal service start shows no errors and running
Client has Ports
55413:55415 TCP Open (web server hosting frontend to UrBackup server)
35621 & 35623 TCP Open
35622 UDP Open
Ping from server to client and client to server successful
Connecting via telnet to server:55415 successful from client
When I try to initiate a file backup from the web interface, Last File Backup says Starting Backup failed
I have restarted the Client. UrBackup client service starts w/o error.
I see the start in journalctl but not in /var/log/urbackup.log
Request assistance to further troubleshoot.
Any and all assistance is appreciated.
The backup server URL is backup.dn.tld to allow access from external (Internet) clients and this was the server I was trying to backup.
I think that when the urbackup client tried to reach the urbackup server, it was directed back to the external IP by DNS.
Both systems being on the same subnet, I added the internal IP’s into the /etc/hosts file of each system. This prevented the systems from trying to go out the router just to u-turn to get back to the same system.
It also seemed that once the UrBackup client failed it quit trying. During my testing sometimes I would see things like Auth failures in the logs every five minutes, then they just stopped. Reinstalling the client didn’t seem to help. Had to remove the client (uninstall_urbackupclient) and reinstall to get it to try again. Restarting the service or rebooting didn’t seem to help.
Hope this help someone.