One of the backup clients has a 20TB drive with maybe 10TB on it. When the full File backup gets to listing the files, it always timeout… Is there anyway to increase this “file list” timeout threshold?
Using the latest version of server and client.
| Level | Time | Message |
|---|---|---|
| Info | 08/14/25 19:56 | Starting scheduled full file backup… |
| Warnings | 08/14/25 21:00 | Restarting shadow copy of C:\ because it was started by this server |
| Info | 08/14/25 21:00 | Indexing of “C” done. 1 filesystem lookups 0 db lookups and 0 db updates |
| Warnings | 08/14/25 21:00 | Restarting shadow copy of K:\ because it was started by this server |
| Info | 08/14/25 21:00 | Indexing of “K” done. 257377 filesystem lookups 0 db lookups and 0 db updates |
| Info | 08/14/25 21:00 | Serv01: Loading file list… |
| Errors | 08/14/25 21:16 | Error getting filelist of Serv01. Errorcode: TIMEOUT (2) |
| Errors | 08/14/25 21:16 | Backup had an early error. Deleting partial backup. |