Server not open on 35623/ Internet Client not connected

Server
1

For some reason, the UrBackup server on windows 2008 R2 is not answering calls on port 35623 TCP.
Everything was working yesterday. This morning, nothing wants to connect.
Port is open on local firewall and on the Network appliance. Cannot even hit 35623 when telneting locally.

****Backed up urbackup folder, uninstalled, re-installed and restored urbackup.
Port now open. Deleted client. Waited five minutes, downloaded and re-installed client.
Clients will not connect. Could not connect to internet server. The local client installed on the server connects and backs up without issue. This must be a key problem of some kind, but how to fix?

2

The server doesn’t use 35623 TCP per default. Have you changed the port to 35623 in the Internet settings?

3

Sorry. Typo. UDP port 35623. I enabled the debug log on a client: Here are the errors:
Note: we connect on 48414 for the web server and port 48415 for internet backup. These were changed on the server.

2016-12-11 18:05:57: rc=0 hasError=true state=0
2016-12-11 18:05:57: rc=0 hasError=true state=0
2016-12-11 18:05:58: ClientService cmd: STATUS#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:25: ClientService cmd: PAUSE true#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:25: rc=0 hasError=true state=0
2016-12-11 18:06:25: rc=0 hasError=true state=0
2016-12-11 18:06:36: ClientService cmd: FSTATUS#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:37: ClientService cmd: STATUS#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:42: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:43: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:44: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:45: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:46: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:47: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:48: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:49: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:50: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:51: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:52: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:53: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:54: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:55: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:56: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:57: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:58: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:06:59: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:07:00: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:07:01: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:07:02: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:07:03: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:07:04: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:07:05: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:07:06: rc=0 hasError=true state=0
2016-12-11 18:07:28: ClientService cmd: STATUS#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:07:58: Trying to connect to internet server “MY IP ADDRESS:48414” at port 48415
2016-12-11 18:08:08: Connecting failed.
2016-12-11 18:08:20: ClientService cmd: STATUS#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:09:12: ClientService cmd: STATUS#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:09:35: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:09:36: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:09:37: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:09:38: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:09:39: ClientService cmd: STATUS DETAIL#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB
2016-12-11 18:09:39: rc=0 hasError=true state=0
2016-12-11 18:10:04: ClientService cmd: STATUS#pw=O1v1ssxMkjLMbNlX7DUG3SG1lCN1aB

Thank you for you assistance,

4

I had accidentally added the port to the internet server address field in setup.
Once this was pushed to the clients, they were no longer able to connect.
Updated the setting in SETTING, INTERNET and manually updated the clients. All back online now.