Random Backup Failures

Hi Guys,

New User here. I have a Urbackup Server 2.1.19 setup as a Jail on our companies FreeNAS Server with ZFS drives.

I have about 11 clients currently setup, but only about 4-5/11 work without problems.

With some clients the image backup never completes successfully, some the file backup never completes. Others never come online after the initial handshake (firewall issues im assuming).

Anyway, there’s this one client who always goes through the entire full file backup process and then randomly seems to fail at the end. Client version 2.1.16.

Here is the last few lines from her log:

12/19/17 11:01 DEBUG HT: Copying file: “/mnt//akhomenko-pc/171219-0914/C/usr/snmp/persist/snmpapp.conf”
12/19/17 11:01 INFO Saving file metadata…
12/19/17 11:02 DEBUG Saved metadata of 12793 files and directories. 8% done…
12/19/17 11:03 DEBUG Saved metadata of 25322 files and directories. 26% done…
12/19/17 11:04 DEBUG Saved metadata of 40523 files and directories. 48% done…
12/19/17 11:05 DEBUG Saved metadata of 56177 files and directories. 70% done…
12/19/17 11:06 DEBUG Saved metadata of 68651 files and directories. 79% done…
12/19/17 11:06 WARNING Metadata file and “/mnt//akhomenko-pc/171219-0914/C/Program Files (x86)/Microsoft Office/Office16/ADDINS/PowerPivot Excel Add-in/sr-cyrl/Microsoft.ReportingServices.Diagnostics.resources.dll” do not exist. Skipping applying metdata for this file.
12/19/17 11:07 DEBUG Saved metadata of 82110 files and directories. 89% done…
12/19/17 11:08 WARNING Not all folder metadata could be applied. Metadata was inconsistent.
12/19/17 11:08 INFO Writing new file list…
12/19/17 11:08 INFO All metadata was present
12/19/17 11:08 DEBUG Syncing file system…
12/19/17 11:13 INFO Time taken for backing up client akhomenko-pc: 1h 59m 10s
12/19/17 11:13 ERROR Backup failed

There are no other errors or anything similar until the very end when it just says “Backup Failed.” Can the one metadata error lead to a full file backup failure?

Does anyone have any idea what I can try to successfully complete her file backup?
Do you need any other info?