In short, I can’t connect a second device, that is already configured and was running locally. Now I want to run it over the internet. An other client in the same network seems to work but the other one is not. Don’t see any difference in configuration or setup.
The detailed story:
1 Win10 UrBackup Server, let’s call it “PC-Srv”
2 Win10 UrBackup Clients “PC-Clt1” “PC-Clt2”
I had all 3 PCs in the same LAN and was able to configure and backup everything. Worked quite nice. Then I prepared the upcoming Internet connection of my server with DNS Name and double checked the “Internet auth key” for both clients on the server config and each client config.
Then I moved the “PC-Srv” to my parent’s place to establish a private cloud setup.
I configured my domain and DNS Name to their public IP and port mapped multiple services (e.g https and UrBackup Internet Port 55415. Certificates and others were already configured.
Now I was able to access the UrBuilder Web Frontend over my domain.
“PC-Clt1” was able to connect from my home LAN to the “PC-Srv” at my parent’s place. At the “Status” page in the Web Frontend it sais that it is “Online” and “PC-Clt1” is working and “Indexing”. I’m pretty iritated since it is doing so for hours now. However maybe “PC-Clt1” must recalculate all checksums or so. I don’t know, but on a direct connection over LAN it was just taking seconds.
In the client app it says: “Indexing” and “Server: (my url) (Internet: Yes)” and Internetconnectionstatus: Connected with Internetserver
Fine fine, so let’s wait here…
“PC-Clt2” is worse. It is still placed in the same home LAN as “PC-Clt2”. First nothing was working, just red symbol in system tray. I opened the Client Settings and noticed that the “Internet auth key” was missing. Ok, without this, it can’t work. I entered the auth key manually and double checked it with the server configuration. Then I restarted the client app.
In the Server’s Web Frontend “PC-Clt2” is still “Offline”.
In the client app under “Status” it sais “Untätig”(German) which means “nothing to do”(dont know how the english version would look like) and “Internetconnectionstatus: Connected with Internetserver”
BUT it does NOT say “Server: (my url) (Internet: Yes)” This section is missing compared to “PC-Clt1”.
I can’t trigger a backup but client app seems to think that it is connected to the server?!
I looked into the client and the server logs at debug level.
On client the newest entry is from the time the server was connected over LAN. Nothing relevant.
Server logs had also nothing relevant.
I don’t get it. I’ve done 2 times exactly the same and one time it seems to work and is doing this crazy indexing and one time the server seems to ignore the client.
It would be important for me to reuse the initial backups since it would take very long to backup everything again over the internet.
Hope someone has a hint.
btw. firewall at “PC-Clt2” is already deactivated and I can access the Server Web Frontend from “PC-Clt2” by using https and my domain.