I’m expecting you’ve already looked at the Logs for the Clients and do not see errors showing the backup was tried and failed instead of not tried at all, which doesn’t show any log entry. Your successful manual Full Image backups would also be evidence there is no error blocking your backups.
Let’s step through the settings then and see what we find. As usual with me the sequence and examples indicate what I would check given the stated symptoms, and will probably cover things you’ve already looked at. I’ll also include more detail than you – an experienced UrBackup user – will need, for the benefit of others on this forum.
My preference is to clear the check box on Allow client-side changing of settings (Settings: Permissions) and make all changes at the Server, mostly to simplify support of the offices I administer. If you change this you might want to restart UrBackup (or the entire computer) on both UrBackup Client and Server, just to be sure everyone has the latest settings. (Note that this applies to the 2.4 and earlier versions of UrBackup. The 2.5 series, in testing as I write this, will change how settings work.)
That’s what I do. (Maybe someone else has a better way, please?) You can also look at the Logs, select one Client of interest, and change the Filter to All. The Action column will then show what kind of backup was performed on that date.
My example shows both Incremental (marked Yes) and Full (marked No) File and Image backups. You may also notice the small system volumes for ESP and SYSVOL are always full backups.
That’s good. It eliminates the Server tab Do not do image backups checkbox as a cause, as do the recent Image backups you see in the Status, Backups, and Logs tabs.
On the Settings tab, please look at the Image Backups page. My example is in the Default group, but if yours is in a different Group or has Separate Settings, please select the proper Group or Client first.
Please verify the Interval for full image backups
does not have Disabled
checked, and that the value is reasonable. (For me, overlooking the obvious in search of the complicated is always a danger.) You might set the value here to 0.1 days (about 2.4 hours) and the Maximal
and Minimal number of full image backups
to low numbers as seen here, to get faster results while testing. Perhaps add one Client to a Testing group and make changes only there if these changes will annoy others. Save any changes.
If you have older backups you need to keep, please go to the Backups tab and check the box under Archived? to ensure they are not automatically deleted during testing.
Above I’ve included two examples, a simple one that’s the same every day, and a complex one that does full backups only on weekends. The complex example is created by clicking Show details
in the default simple schedule. I use the numbers for days as I’m a lazy typist, but either will work. Here I would verify the Backup window for full image backups
appears reasonable for your needs, and possibly set it to something simple like 1-7/0-23
during testing. This may also fix any invisible odd characters that might be hiding in the string.
Let us know how your testing goes.