I just tried to test the restore procedure from one of my backup laptops and experienced problems to access the backup server from the restore client.
Urback Server is running and made already backups from several different clients (both linux and windows). Server ist accessible via SSL webinterface. Everything seems working fine so far (despite the fact I am not seeing any image backups in the backup section although I made several image backups which show up in the log files, too. But this is perhaps a feature, not a bug?).
This is how my setup looks like:
Server: Urbackup Server installed from sources on a Debian Linux 8.0 (Jessie) due to your website instructions
Clients: Urbackup Clients version 2.0.36 -> LAN IP adress 192.168.178.26 (s. below)
Restore Client USB Stick: version 2.0.2 (I also tried version 2.0.3.-2 64Bit with same problems) -> LAN IP adress 192.168.178.43 (see below)
Restore Client seemed to successfully find the Urbackup Server in the LAN and requested user name and user password. I tried to login via my admin account. But instead of showing up the list of available backups I got the error message that login with username and password failed. Of course the user credentials were correct. However there is an error when it asks for the username for the server and then asks me if I want to try again or not.
I switched log level of server to ‘debug’ and will send both logfiles from server and restore client to your mailadress.
I used ngrep ‘’ udp and port 35622 on the restore client and broadcast seemed to work:
root@debian:~# ngrep '' udp and port 35622
interface: eth0 (192.168.178.0/255.255.255.0)
filter: (ip or ip6) and ( udp and port 35622 )
U 192.168.178.26:35623 -> 255.255.255.255:35622
................................
U 192.168.178.43:35622 -> 192.168.178.26:35623
.$##restore##14867516724368
U 192.168.178.26:35623 -> 255.255.255.255:35622
...............................
U 192.168.178.43:35622 -> 192.168.178.26:35623
.$##restore##14867516724368
Apparently I am not able to log into the server to restore the image back to my laptop. Why is the username and password that is successfully used for the WebUI not working with the Restore Client?
Had a look at the log files you sent me and it indicates the password is wrong.
Since you have a German email, make sure you switch z and y when typing the password if any of those are in the password. It currently doesn’t have a keymap selection step
Hi,
I interpreted the error messages the same way, but I can ensure there is no typo within the password. So I am rather at a loss. Client and server are communicating correctly? Could it be a problem in the way the encrypted user credentials are exchanged between server and restore client?
Sorrrrrryyyy! I must confess I was a bit hasty with my assurance - it was indeed a typo due to keymap. Unfortunately I only had the most famous example of the letters z and y in mind, but of course there a some more letters affected … Now I tested it again and it works!
Thank you for your helpful hint!
P.S.: Is it a feature that image backups are only accessible via the restore client and not via the server WebUI? They show up in the logs, I can also see them via the restore client, but I don’t see them elsewhere in the WebUI.
