Linux Image Backup fails - "EFI System Partition failed"

client
1

Let me start off by saying I am not dual booting. I installed urbackup on 2 different linux clients and both are having the same issue. I try to do an image back up and it fails with this in the log -

Backing up EFI System Partition failed. Image backup failed

Is there a way around this? I have heard older versions work but current does not?

2

The 2.5.20 client works and doesn’t throw the error. I get the same error on dual boot system that has an EFI partition and had to revert to the 2.5.20 version on client.

3

Sorry if this seems dense, but is there an easy way to downgrade?

4

I had initially installed the client from command line indicated here:
http://www.urbackup.org/download.html#linux_all_binary

I did not uninstall the newer client, I just ran this to re-install the version 2.5.20:

TF=$(mktemp) && wget "https://hndl.urbackup.org/Client/2.5.20/UrBackup%20Client%20Linux%202.5.20.sh" -O $TF && sudo sh $TF; rm -f $TF

NOTE: you have to change the version in that shell command in two places to the 2.5.20 version or whatever version you want to install.
5

Yeah, seems the 2.5.20 version has been removed. If you manually go to that URL it doesnt exist. Earliest it shows is 2.5.22. I tried that and it still fails.

Request of image backup failed. Reason: Creating shadow copy failed. See client log file for details.

6

I am also experiencing this issue on my Zorin laptop. Is there any solution?

Thanks!

7

Hello,
I have the same problem with the latest version of Zorin OS.

Have you found a solution?

Thanks :slight_smile:

8

I stumbled across this when dealing with the same issue.
I too was unable to v2.5.20 either however I found the following as a workaround:

v2.5.19 worked…..or at least got it going! I used the following:

TF=$(mktemp) && wget "https://urbackup.org/downloads/Client/archive/2.5.19/UrBackup%20Client%20Linux%202.5.19.sh" -O $TF && sudo sh $TF; rm -f $TF

After a reboot I was able to get image backups going again.

Might want to make sure the auto-update option is disabled as I noticed in the UrBackup server backup Web UI, the client version after showing as v2.5.19, it changed back to v2.5.26

9

Just to let everyone know, after using v2.5.19, I found that after the image backup completes, soon after the computer is unusable and I need to forcibly power it off and on.
When it is booting, I need to hit “e” and change the line which references “/dev/mapper/root-98d1f8b1f435” to “/dev/sda2” the hit F10.
It gets a bit further before I need to type “exit” where it tries to do an fsck on “/dev/mapper/root-98d1f8b1f435” but fails.
Next, I use: fsck -y /dev/mapper/root-98d1f8b1f435
Soon after I get back to the prompt where I use “exit” to get it to boot normally.
Frustrating!