Internet backup

huskybob · March 11, 2013, 5:43pm

Please help

I have installed both the Linux and Windows Server versions " urbackup-server-1.1-1 " and I cannot seem to get my Remote Windows XP Computers to Backup to both Linux and Windows URBackup Servers

I have port forward port 55414 and 55415 to both Linux and Windows URBackup Servers

Have installed " Windows Client 1.1.1-1 " on a remote windows xp computer

Enabled " backup via internet "
Checked " Server Identity "
My Internet Server Name/IP = " myurbakup.dyndns.com "
Checked Internet Server Password = " PU2NYo9lev "

What else must i check for to get backup over the internet to work

Any help greatly appreciated

uroni · March 11, 2013, 10:07pm

I’m assuming you can see the web interface at http://myurbackup.dyndns.org:55414 . The client name must be the same on server and client as well.
Then you could put the UrBackup client into debug mode (change warn to debug in c:\program files\UrBackup\args.txt). UrBackup Client will then log info about it trying to connect to the server into C:\Program files\UrBackup\debug.log . UrBackup Server will do the same.

huskybob · March 12, 2013, 3:54am

uroni thanks for your quick response much appreciated

YES i can browse to my urbackup web interface from the remote windows xp pro pc: http://myurbackup.dyndns.org:55414
So port forwarding is working correctly

I have changed the " warn " to " debug " in c:\program files\UrBackup\args.txt on the Remote Windows XP Client PC
I have NOT Done any changes on the Windows 7 URBACKUP Server Settings

THIS IS THE " debug.log " FILE INFO FROM THE REMOTE WINDOWS XP PC

2013-03-11 18:57:36: WARNING: Upgrading…
2013-03-11 18:57:36: ERROR: Error preparing Query [SELECT tvalue FROM misc WHERE tkey=‘db_version’]: no such table: misc
2013-03-11 18:58:13: WARNING: Info not found at ‘c:’ - reindexing
2013-03-12 05:38:29: Loaded -fileserv- plugin
2013-03-12 05:38:29: Loaded -fsimageplugin- plugin
2013-03-12 05:38:29: Loaded -cryptoplugin- plugin
2013-03-12 05:38:30: Created new database connection for urbackup/backup_client.db
2013-03-12 05:38:30: urbackupserver: Server started up sucessfully!
2013-03-12 05:38:30: FileSrv: Backup privileges set successfully
2013-03-12 05:38:30: FileSrv: Info: retval 0
2013-03-12 05:38:30: FileSrv: Info: retval 0
2013-03-12 05:38:30: FileSrv: Info: Window size=524288
2013-03-12 05:38:30: FileSrv: Binding udp socket…
2013-03-12 05:38:30: FileSrv: done.
2013-03-12 05:38:30: FileSrv: Disabling new behavior…
2013-03-12 05:38:30: FileSrv: Servername: -ACCOUNTS-
2013-03-12 05:38:30: FileSrv: Server started up sucessfully
2013-03-12 05:38:30: FileSrv: UDP Thread startet
2013-03-12 05:38:31: Started UrBackupClient Backend…
2013-03-12 05:38:32: Looking for old Sessions… 0 sessions
2013-03-12 05:38:35: Created new database connection for urbackup/backup_client.db
2013-03-12 05:38:35: Final path: C:\Pastel11\IRT2014
2013-03-12 05:38:35: Created new database connection for urbackup/backup_client.db
2013-03-12 05:39:16: urbackupserver: New Connection incomming 98343 s: 176
2013-03-12 05:39:16: urbackupserver: No available slots… starting new Worker
2013-03-12 05:39:16: ClientService cmd: STATUS#pw=MHRLXaZoPIUyTuDsBYKixNrHgIW3QH
2013-03-12 05:39:16: Created new database connection for urbackup/backup_client.db
2013-03-12 05:39:16: urbackupserver: New Connection incomming 98359 s: 168
2013-03-12 05:39:16: rc=0 hasError=true state=0
2013-03-12 05:39:16: ClientService cmd: GET INCRINTERVALL#pw=MHRLXaZoPIUyTuDsBYKixNrHgIW3QH
2013-03-12 05:39:16: rc=0 hasError=true state=0
2013-03-12 05:40:16: urbackupserver: New Connection incomming 158375 s: 176
2013-03-12 05:40:16: ClientService cmd: STATUS#pw=MHRLXaZoPIUyTuDsBYKixNrHgIW3QH
2013-03-12 05:40:16: urbackupserver: New Connection incomming 158390 s: 452
2013-03-12 05:40:16: rc=0 hasError=true state=0
2013-03-12 05:40:16: ClientService cmd: GET INCRINTERVALL#pw=MHRLXaZoPIUyTuDsBYKixNrHgIW3QH
2013-03-12 05:40:16: rc=0 hasError=true state=0
2013-03-12 05:41:16: urbackupserver: New Connection incomming 218390 s: 176
2013-03-12 05:41:16: ClientService cmd: STATUS#pw=MHRLXaZoPIUyTuDsBYKixNrHgIW3QH
2013-03-12 05:41:16: urbackupserver: New Connection incomming 218406 s: 168
2013-03-12 05:41:16: rc=0 hasError=true state=0
2013-03-12 05:41:16: ClientService cmd: GET INCRINTERVALL#pw=MHRLXaZoPIUyTuDsBYKixNrHgIW3QH
2013-03-12 05:41:16: rc=0 hasError=true state=0
2013-03-12 05:42:16: urbackupserver: New Connection incomming 278390 s: 512
2013-03-12 05:42:16: ClientService cmd: STATUS#pw=MHRLXaZoPIUyTuDsBYKixNrHgIW3QH
2013-03-12 05:42:16: rc=0 hasError=true state=0
2013-03-12 05:42:16: urbackupserver: New Connection incomming 278390 s: 452
2013-03-12 05:42:16: ClientService cmd: GET INCRINTERVALL#pw=MHRLXaZoPIUyTuDsBYKixNrHgIW3QH
2013-03-12 05:42:16: rc=0 hasError=true state=0
2013-03-12 05:42:26: urbackupserver: New Connection incomming 287937 s: 520
2013-03-12 05:42:26: ClientService cmd: GET LOGPOINTS#pw=MHRLXaZoPIUyTuDsBYKixNrHgIW3QH
2013-03-12 05:42:26: rc=0 hasError=true state=0
2013-03-12 05:43:16: urbackupserver: New Connection incomming 338390 s: 452
2013-03-12 05:43:16: ClientService cmd: STATUS#pw=MHRLXaZoPIUyTuDsBYKixNrHgIW3QH
2013-03-12 05:43:16: urbackupserver: New Connection incomming 338390 s: 520
2013-03-12 05:43:16: rc=0 hasError=true state=0
2013-03-12 05:43:16: ClientService cmd: GET INCRINTERVALL#pw=MHRLXaZoPIUyTuDsBYKixNrHgIW3QH
2013-03-12 05:43:16: rc=0 hasError=true state=0
2013-03-12 05:44:16: urbackupserver: New Connection incomming 398406 s: 452
2013-03-12 05:44:16: ClientService cmd: STATUS#pw=MHRLXaZoPIUyTuDsBYKixNrHgIW3QH
2013-03-12 05:44:16: rc=0 hasError=true state=0
2013-03-12 05:44:16: urbackupserver: New Connection incomming 398437 s: 516
2013-03-12 05:44:16: ClientService cmd: GET INCRINTERVALL#pw=MHRLXaZoPIUyTuDsBYKixNrHgIW3QH
2013-03-12 05:44:16: rc=0 hasError=true state=0

what now

uroni · March 12, 2013, 6:23pm

Okay, thanks! Sorry, those Log messages are not really helpful. I uploaded a version with more log messages in this area here: https://sourceforge.net/projects/urbackup/files/Client/1.1.2RC/

huskybob · March 13, 2013, 4:30am

uroni thanks for your help

this is the new log from the latest client " UrBackup Client 1.1.2-1.exe "

===================================================
2013-03-13 06:03:24: WARNING: Upgrading…
2013-03-13 06:03:24: ERROR: Error preparing Query [SELECT tvalue FROM misc WHERE tkey=‘db_version’]: no such table: misc
2013-03-13 06:06:03: WARNING: Info not found at ‘c:’ - reindexing
2013-03-13 06:10:43: Loaded -fileserv- plugin
2013-03-13 06:10:44: Loaded -fsimageplugin- plugin
2013-03-13 06:10:44: Loaded -cryptoplugin- plugin
2013-03-13 06:10:44: Created new database connection for urbackup/backup_client.db
2013-03-13 06:10:44: urbackupserver: Server started up sucessfully!
2013-03-13 06:10:45: FileSrv: Backup privileges set successfully
2013-03-13 06:10:45: FileSrv: Info: retval 0
2013-03-13 06:10:45: FileSrv: Info: retval 0
2013-03-13 06:10:45: FileSrv: Info: Window size=524288
2013-03-13 06:10:45: FileSrv: Binding udp socket…
2013-03-13 06:10:45: FileSrv: done.
2013-03-13 06:10:45: FileSrv: Disabling new behavior…
2013-03-13 06:10:45: FileSrv: Servername: -ACCOUNTS-
2013-03-13 06:10:45: FileSrv: Server started up sucessfully
2013-03-13 06:10:45: FileSrv: UDP Thread startet
2013-03-13 06:10:45: Started UrBackupClient Backend…
2013-03-13 06:10:46: Looking for old Sessions… 0 sessions
2013-03-13 06:10:49: Created new database connection for urbackup/backup_client.db
2013-03-13 06:10:49: Final path: C:\Pastel11\IRT2014
2013-03-13 06:10:49: Created new database connection for urbackup/backup_client.db
2013-03-13 06:11:29: urbackupserver: New Connection incomming 99531 s: 176
2013-03-13 06:11:29: urbackupserver: No available slots… starting new Worker
2013-03-13 06:11:29: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:11:29: Created new database connection for urbackup/backup_client.db
2013-03-13 06:11:29: urbackupserver: New Connection incomming 99562 s: 440
2013-03-13 06:11:29: rc=0 hasError=true state=0
2013-03-13 06:11:29: ClientService cmd: GET INCRINTERVALL#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:11:29: rc=0 hasError=true state=0
2013-03-13 06:12:11: urbackupserver: New Connection incomming 141109 s: 176
2013-03-13 06:12:11: ClientService cmd: GET LOGPOINTS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:12:11: rc=0 hasError=true state=0
2013-03-13 06:12:29: urbackupserver: New Connection incomming 159578 s: 456
2013-03-13 06:12:29: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:12:29: urbackupserver: New Connection incomming 159578 s: 180
2013-03-13 06:12:29: rc=0 hasError=true state=0
2013-03-13 06:12:29: ClientService cmd: GET INCRINTERVALL#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:12:29: rc=0 hasError=true state=0
2013-03-13 06:12:35: urbackupserver: New Connection incomming 164828 s: 456
2013-03-13 06:12:35: ClientService cmd: UPDATE SETTINGS backup_window=1-7/0-24
computername=ACCOUNTS
exclude_files=
image_letters=C
include_files=
internet_authkey=vur1yUXoRP
internet_compress=false
internet_encrypt=false
internet_full_file_backups=false
internet_image_backups=false
internet_mode_enabled=true
internet_server=devsys.dnsalias.org
internet_server_port=55415
internet_speed=-1
local_speed=-1
max_file_full=10
max_file_incr=100
max_image_full=5
max_image_incr=30
min_file_full=2
min_file_incr=40
min_image_full=2
min_image_incr=4
startup_backup_delay=0
update_freq_full=2592000
update_freq_image_full=-86400
update_freq_image_full_orig=5184000
update_freq_image_incr=604800
update_freq_incr=43200
client_set_settings=true
#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:12:35: rc=0 hasError=true state=0
2013-03-13 06:13:29: urbackupserver: New Connection incomming 219562 s: 176
2013-03-13 06:13:29: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:13:29: urbackupserver: New Connection incomming 219578 s: 452
2013-03-13 06:13:29: rc=0 hasError=true state=0
2013-03-13 06:13:29: ClientService cmd: GET INCRINTERVALL#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:13:29: rc=0 hasError=true state=0
2013-03-13 06:13:46: Trying to connect to internet server “devsys.dnsalias.org” at port 55415
2013-03-13 06:13:46: Successfully connected.
2013-03-13 06:14:11: Started connection to SERVICE_COMMANDS
2013-03-13 06:14:11: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#ADD IDENTITY
2013-03-13 06:14:11: rc=0 hasError=true state=0
2013-03-13 06:14:11: SERVICE_COMMANDS finished
2013-03-13 06:14:11: Started connection to SERVICE_COMMANDS
2013-03-13 06:14:11: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#CAPA
2013-03-13 06:14:11: rc=0 hasError=true state=0
2013-03-13 06:14:11: SERVICE_COMMANDS finished
2013-03-13 06:14:11: Started connection to SERVICE_COMMANDS
2013-03-13 06:14:11: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#SETTINGS update_freq_incr_def=43200
update_freq_full_def=2592000
update_freq_image_full_def=-86400
update_freq_image_incr_def=604800
max_file_incr_def=100
min_file_incr_def=40
max_file_full_def=10
min_file_full_def=2
min_image_incr_def=4
max_image_incr_def=30
min_image_full_def=2
max_image_full_def=5
startup_backup_delay_def=0
backup_window_def=1-7/0-24
exclude_files_def=
include_files_def=
computername_def=ACCOUNTS
default_dirs_def=
allow_config_paths_def=true
allow_starting_file_backups_def=true
allow_starting_image_backups_def=true
allow_pause_def=true
allow_log_view_def=true
allow_overwrite_def=true
image_letters_def=C
internet_server_def=devsys.dnsalias.org
internet_server_port_def=55415
internet_authkey_def=vur1yUXoRP
internet_speed_def=-1
local_speed_def=-1
_def=
internet_image_backups_def=false
internet_full_file_backups_def=false
internet_encrypt_def=true
internet_compress_def=true
internet_mode_enabled_def=true
silent_update_def=false

2013-03-13 06:14:11: Created new database connection for urbackup/backup_client.db
2013-03-13 06:14:11: rc=0 hasError=true state=0
2013-03-13 06:14:11: SERVICE_COMMANDS finished
2013-03-13 06:14:12: Started connection to SERVICE_FILESRV
2013-03-13 06:14:12: FileSrv: Received data…
2013-03-13 06:14:12: FileSrv: Received a Packet.
2013-03-13 06:14:12: FileSrv: Sending file urbackup/settings.cfg
2013-03-13 06:14:12: FileSrv: Mapped name: C:\Program Files\UrBackup\urbackup\data\settings.cfg
2013-03-13 06:14:12: FileSrv: Reading last file part
2013-03-13 06:14:12: FileSrv: Info: File End
2013-03-13 06:14:12: FileSrv: Closed file.
2013-03-13 06:14:12: Started connection to SERVICE_COMMANDS
2013-03-13 06:14:12: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#1CHANNEL capa=0
2013-03-13 06:14:12: New channel: Number of Channels: 1
2013-03-13 06:14:12: FileSrv: Recv Error in RecvMessage
2013-03-13 06:14:12: FileSrv: Deleting Memory…
2013-03-13 06:14:12: FileSrv: done.
2013-03-13 06:14:12: SERVICE_FILESRV finished
2013-03-13 06:14:12: Started connection to SERVICE_COMMANDS
2013-03-13 06:14:12: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#INCRINTERVALL “43200”
2013-03-13 06:14:12: rc=0 hasError=true state=0
2013-03-13 06:14:12: SERVICE_COMMANDS finished
2013-03-13 06:14:12: Started connection to SERVICE_COMMANDS
2013-03-13 06:14:12: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#VERSION 64
2013-03-13 06:14:12: rc=0 hasError=true state=0
2013-03-13 06:14:12: SERVICE_COMMANDS finished
2013-03-13 06:14:12: Started connection to SERVICE_COMMANDS
2013-03-13 06:14:12: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#2START BACKUP#token=obpQPIEYIX0jNKMdoDEA
2013-03-13 06:14:12: Final path: C:\Pastel11\IRT2014
2013-03-13 06:14:12: Deleting file-index… GAP found…
2013-03-13 06:14:12: Deleting file-index from drive “c:”
2013-03-13 06:14:12: Deleting file-index from drive “c:\pastel11\irt2014”
2013-03-13 06:14:12: Final path: C:\Pastel11\IRT2014
2013-03-13 06:14:13: Started connection to SERVICE_COMMANDS
2013-03-13 06:14:13: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#PING RUNNING -0-#token=obpQPIEYIX0jNKMdoDEA
2013-03-13 06:14:13: rc=0 hasError=true state=0
2013-03-13 06:14:13: SERVICE_COMMANDS finished
2013-03-13 06:14:13: Final path: C:\Pastel11\IRT2014
2013-03-13 06:14:13: Creating shadowcopy of “IRT2014” in indexDirs()
2013-03-13 06:14:24: Started connection to SERVICE_COMMANDS
2013-03-13 06:14:24: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#PING RUNNING -0-#token=obpQPIEYIX0jNKMdoDEA
2013-03-13 06:14:24: rc=0 hasError=true state=0
2013-03-13 06:14:24: SERVICE_COMMANDS finished
2013-03-13 06:14:26: Shadowcopy path: \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1
2013-03-13 06:14:26: done.
2013-03-13 06:14:27: Indexing “IRT2014”…
2013-03-13 06:14:27: Indexing of “IRT2014” done. 8 filesystem lookups 0 db lookups and 0 db updates
2013-03-13 06:14:27: Deleting backup of changed dirs…
2013-03-13 06:14:28: rc=0 hasError=true state=0
2013-03-13 06:14:28: SERVICE_COMMANDS finished
2013-03-13 06:14:28: Started connection to SERVICE_FILESRV
2013-03-13 06:14:29: Started connection to SERVICE_FILESRV
2013-03-13 06:14:29: FileSrv: Received data…
2013-03-13 06:14:29: FileSrv: Received a Packet.
2013-03-13 06:14:29: FileSrv: Sending file urbackup/filelist.ub
2013-03-13 06:14:29: FileSrv: Mapped name: C:\Program Files\UrBackup\urbackup\data\filelist.ub
2013-03-13 06:14:29: FileSrv: Reading last file part
2013-03-13 06:14:29: FileSrv: Info: File End
2013-03-13 06:14:29: FileSrv: Closed file.
2013-03-13 06:14:29: FileSrv: Recv Error in RecvMessage
2013-03-13 06:14:29: FileSrv: Deleting Memory…
2013-03-13 06:14:29: FileSrv: done.
2013-03-13 06:14:29: SERVICE_FILESRV finished
2013-03-13 06:14:29: FileSrv: Recv Error in RecvMessage
2013-03-13 06:14:29: FileSrv: Deleting Memory…
2013-03-13 06:14:29: FileSrv: done.
2013-03-13 06:14:29: SERVICE_FILESRV finished
2013-03-13 06:14:30: urbackupserver: New Connection incomming 279687 s: 656
2013-03-13 06:14:30: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:14:30: rc=0 hasError=true state=0
2013-03-13 06:14:30: urbackupserver: New Connection incomming 279703 s: 456
2013-03-13 06:14:30: ClientService cmd: GET INCRINTERVALL#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:14:30: rc=0 hasError=true state=0
2013-03-13 06:14:30: Started connection to SERVICE_COMMANDS
2013-03-13 06:14:30: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#2LOGDATA 1363148093 0-1363148076-Starting incremental file backup…
2-1363148093-Error retrieving last backup.

2013-03-13 06:14:30: Created new database connection for urbackup/backup_client.db
2013-03-13 06:14:30: rc=0 hasError=true state=0
2013-03-13 06:14:30: SERVICE_COMMANDS finished
2013-03-13 06:14:40: urbackupserver: New Connection incomming 290515 s: 852
2013-03-13 06:14:40: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:14:40: rc=0 hasError=true state=0
2013-03-13 06:14:50: urbackupserver: New Connection incomming 300515 s: 832
2013-03-13 06:14:50: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:14:50: rc=0 hasError=true state=0
2013-03-13 06:15:00: urbackupserver: New Connection incomming 310515 s: 896
2013-03-13 06:15:00: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:15:00: rc=0 hasError=true state=0
2013-03-13 06:15:10: urbackupserver: New Connection incomming 319812 s: 1140
2013-03-13 06:15:10: ClientService cmd: 1GET BACKUP DIRS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:15:10: rc=0 hasError=true state=0
2013-03-13 06:15:10: urbackupserver: New Connection incomming 320515 s: 912
2013-03-13 06:15:10: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:15:10: rc=0 hasError=true state=0
2013-03-13 06:15:12: ClientService cmd: PONG
2013-03-13 06:15:20: urbackupserver: New Connection incomming 330515 s: 1140
2013-03-13 06:15:20: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:15:20: rc=0 hasError=true state=0
2013-03-13 06:15:26: Started connection to SERVICE_COMMANDS
2013-03-13 06:15:26: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#2START BACKUP#token=obpQPIEYIX0jNKMdoDEA
2013-03-13 06:15:26: Final path: C:\Pastel11\IRT2014
2013-03-13 06:15:26: Final path: C:\Pastel11\IRT2014
2013-03-13 06:15:26: Creating shadowcopy of “IRT2014” in indexDirs()
2013-03-13 06:15:26: WARNING: Removing reference because restart own was specified and only own tokens are present
2013-03-13 06:15:26: Releasing IRT2014 orig_target=C:\Pastel11\IRT2014 target=\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Pastel11\IRT2014
2013-03-13 06:15:26: Deleting shadowcopy for path “\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Pastel11\IRT2014” -2
2013-03-13 06:15:26: Started connection to SERVICE_COMMANDS
2013-03-13 06:15:26: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#PING RUNNING -0-#token=obpQPIEYIX0jNKMdoDEA
2013-03-13 06:15:26: Deleting Shadowcopy for dir “C:”
2013-03-13 06:15:26: rc=0 hasError=true state=0
2013-03-13 06:15:26: SERVICE_COMMANDS finished
2013-03-13 06:15:30: urbackupserver: New Connection incomming 340625 s: 888
2013-03-13 06:15:30: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:15:31: rc=0 hasError=true state=0
2013-03-13 06:15:34: Shadowcopy path: \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1
2013-03-13 06:15:34: done.
2013-03-13 06:15:35: Indexing “IRT2014”…
2013-03-13 06:15:35: Indexing of “IRT2014” done. 1 filesystem lookups 7 db lookups and 0 db updates
2013-03-13 06:15:35: Deleting backup of changed dirs…
2013-03-13 06:15:36: rc=0 hasError=true state=0
2013-03-13 06:15:36: SERVICE_COMMANDS finished
2013-03-13 06:15:36: Started connection to SERVICE_FILESRV
2013-03-13 06:15:36: Started connection to SERVICE_FILESRV
2013-03-13 06:15:36: FileSrv: Received data…
2013-03-13 06:15:36: FileSrv: Received a Packet.
2013-03-13 06:15:36: FileSrv: Sending file urbackup/filelist.ub
2013-03-13 06:15:36: FileSrv: Mapped name: C:\Program Files\UrBackup\urbackup\data\filelist.ub
2013-03-13 06:15:36: FileSrv: Reading last file part
2013-03-13 06:15:36: FileSrv: Info: File End
2013-03-13 06:15:36: FileSrv: Closed file.
2013-03-13 06:15:37: FileSrv: Recv Error in RecvMessage
2013-03-13 06:15:37: FileSrv: Deleting Memory…
2013-03-13 06:15:37: FileSrv: done.
2013-03-13 06:15:37: SERVICE_FILESRV finished
2013-03-13 06:15:37: FileSrv: Recv Error in RecvMessage
2013-03-13 06:15:37: FileSrv: Deleting Memory…
2013-03-13 06:15:37: FileSrv: done.
2013-03-13 06:15:37: SERVICE_FILESRV finished
2013-03-13 06:15:37: Started connection to SERVICE_COMMANDS
2013-03-13 06:15:37: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#PING RUNNING -0-#token=obpQPIEYIX0jNKMdoDEA
2013-03-13 06:15:37: rc=0 hasError=true state=0
2013-03-13 06:15:37: SERVICE_COMMANDS finished
2013-03-13 06:15:37: Started connection to SERVICE_COMMANDS
2013-03-13 06:15:37: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#2LOGDATA 1363148159 0-1363148148-Starting incremental file backup…
2-1363148158-Error retrieving last backup.

2013-03-13 06:15:37: rc=0 hasError=true state=0
2013-03-13 06:15:37: SERVICE_COMMANDS finished
2013-03-13 06:15:40: urbackupserver: New Connection incomming 350515 s: 648
2013-03-13 06:15:40: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:15:40: rc=0 hasError=true state=0
2013-03-13 06:15:50: urbackupserver: New Connection incomming 360515 s: 1112
2013-03-13 06:15:50: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:15:50: rc=0 hasError=true state=0
2013-03-13 06:16:00: urbackupserver: New Connection incomming 370515 s: 816
2013-03-13 06:16:00: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:16:00: rc=0 hasError=true state=0
2013-03-13 06:16:09: urbackupserver: New Connection incomming 378687 s: 1128
2013-03-13 06:16:09: ClientService cmd: START BACKUP FULL#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:16:09: rc=0 hasError=true state=0
2013-03-13 06:16:10: urbackupserver: New Connection incomming 380531 s: 648
2013-03-13 06:16:10: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:16:10: rc=0 hasError=true state=0
2013-03-13 06:16:12: ClientService cmd: PONG
2013-03-13 06:16:20: urbackupserver: New Connection incomming 390515 s: 1104
2013-03-13 06:16:20: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:16:20: rc=0 hasError=true state=0
2013-03-13 06:16:30: urbackupserver: New Connection incomming 400515 s: 816
2013-03-13 06:16:30: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:16:30: rc=0 hasError=true state=0
2013-03-13 06:16:40: urbackupserver: New Connection incomming 410515 s: 1128
2013-03-13 06:16:40: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:16:40: rc=0 hasError=true state=0
2013-03-13 06:16:50: urbackupserver: New Connection incomming 420515 s: 648
2013-03-13 06:16:50: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:16:50: rc=0 hasError=true state=0
2013-03-13 06:17:00: urbackupserver: New Connection incomming 430515 s: 1104
2013-03-13 06:17:00: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:17:00: rc=0 hasError=true state=0
2013-03-13 06:17:10: urbackupserver: New Connection incomming 440515 s: 608
2013-03-13 06:17:10: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:17:10: rc=0 hasError=true state=0
2013-03-13 06:17:12: ClientService cmd: PONG
2013-03-13 06:17:20: urbackupserver: New Connection incomming 450515 s: 1128
2013-03-13 06:17:20: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:17:20: rc=0 hasError=true state=0
2013-03-13 06:17:30: urbackupserver: New Connection incomming 460515 s: 816
2013-03-13 06:17:30: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:17:30: rc=0 hasError=true state=0
2013-03-13 06:17:40: urbackupserver: New Connection incomming 470515 s: 1104
2013-03-13 06:17:40: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:17:40: rc=0 hasError=true state=0
2013-03-13 06:17:50: urbackupserver: New Connection incomming 480515 s: 816
2013-03-13 06:17:50: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:17:50: rc=0 hasError=true state=0
2013-03-13 06:18:00: urbackupserver: New Connection incomming 490515 s: 1128
2013-03-13 06:18:00: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:18:00: rc=0 hasError=true state=0
2013-03-13 06:18:10: urbackupserver: New Connection incomming 500515 s: 648
2013-03-13 06:18:10: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:18:10: rc=0 hasError=true state=0
2013-03-13 06:18:12: ClientService cmd: PONG
2013-03-13 06:18:20: urbackupserver: New Connection incomming 510515 s: 1128
2013-03-13 06:18:20: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:18:20: rc=0 hasError=true state=0
2013-03-13 06:18:30: urbackupserver: New Connection incomming 520515 s: 1004
2013-03-13 06:18:30: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:18:30: rc=0 hasError=true state=0
2013-03-13 06:18:40: urbackupserver: New Connection incomming 530531 s: 1024
2013-03-13 06:18:40: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:18:40: rc=0 hasError=true state=0
2013-03-13 06:19:12: ClientService cmd: PONG
2013-03-13 06:19:40: urbackupserver: New Connection incomming 590531 s: 988
2013-03-13 06:19:40: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:19:40: rc=0 hasError=true state=0
2013-03-13 06:20:12: ClientService cmd: PONG
2013-03-13 06:20:40: urbackupserver: New Connection incomming 650531 s: 476
2013-03-13 06:20:40: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:20:40: rc=0 hasError=true state=0
2013-03-13 06:20:54: Started connection to SERVICE_COMMANDS
2013-03-13 06:20:54: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#PING RUNNING -0-#token=obpQPIEYIX0jNKMdoDEA
2013-03-13 06:20:54: rc=0 hasError=true state=0
2013-03-13 06:20:54: SERVICE_COMMANDS finished
2013-03-13 06:20:55: Started connection to SERVICE_COMMANDS
2013-03-13 06:20:55: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#2START BACKUP#token=obpQPIEYIX0jNKMdoDEA
2013-03-13 06:20:55: Final path: C:\Pastel11\IRT2014
2013-03-13 06:20:55: Final path: C:\Pastel11\IRT2014
2013-03-13 06:20:55: Creating shadowcopy of “IRT2014” in indexDirs()
2013-03-13 06:20:55: WARNING: Removing reference because restart own was specified and only own tokens are present
2013-03-13 06:20:55: Releasing IRT2014 orig_target=C:\Pastel11\IRT2014 target=\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Pastel11\IRT2014
2013-03-13 06:20:55: Deleting shadowcopy for path “\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Pastel11\IRT2014” -2
2013-03-13 06:20:56: Deleting Shadowcopy for dir “C:”
2013-03-13 06:21:02: Shadowcopy path: \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1
2013-03-13 06:21:02: done.
2013-03-13 06:21:03: Indexing “IRT2014”…
2013-03-13 06:21:03: Indexing of “IRT2014” done. 1 filesystem lookups 7 db lookups and 0 db updates
2013-03-13 06:21:03: Deleting backup of changed dirs…
2013-03-13 06:21:04: rc=0 hasError=true state=0
2013-03-13 06:21:04: SERVICE_COMMANDS finished
2013-03-13 06:21:04: Started connection to SERVICE_FILESRV
2013-03-13 06:21:05: Started connection to SERVICE_FILESRV
2013-03-13 06:21:05: FileSrv: Received data…
2013-03-13 06:21:05: FileSrv: Received a Packet.
2013-03-13 06:21:05: FileSrv: Sending file urbackup/filelist.ub
2013-03-13 06:21:05: FileSrv: Mapped name: C:\Program Files\UrBackup\urbackup\data\filelist.ub
2013-03-13 06:21:05: FileSrv: Reading last file part
2013-03-13 06:21:05: FileSrv: Info: File End
2013-03-13 06:21:05: FileSrv: Closed file.
2013-03-13 06:21:05: FileSrv: Recv Error in RecvMessage
2013-03-13 06:21:05: FileSrv: Deleting Memory…
2013-03-13 06:21:05: FileSrv: done.
2013-03-13 06:21:05: SERVICE_FILESRV finished
2013-03-13 06:21:05: FileSrv: Recv Error in RecvMessage
2013-03-13 06:21:05: FileSrv: Deleting Memory…
2013-03-13 06:21:05: FileSrv: done.
2013-03-13 06:21:05: SERVICE_FILESRV finished
2013-03-13 06:21:05: Started connection to SERVICE_COMMANDS
2013-03-13 06:21:05: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#PING RUNNING -0-#token=obpQPIEYIX0jNKMdoDEA
2013-03-13 06:21:05: rc=0 hasError=true state=0
2013-03-13 06:21:05: SERVICE_COMMANDS finished
2013-03-13 06:21:05: Started connection to SERVICE_COMMANDS
2013-03-13 06:21:05: ClientService cmd: #IyjVcoJf2DSyfJhTWuaLK#2LOGDATA 1363148481 0-1363148470-Starting incremental file backup…
2-1363148480-Error retrieving last backup.

2013-03-13 06:21:05: Created new database connection for urbackup/backup_client.db
2013-03-13 06:21:05: rc=0 hasError=true state=0
2013-03-13 06:21:05: SERVICE_COMMANDS finished
2013-03-13 06:21:12: ClientService cmd: PONG
2013-03-13 06:21:40: urbackupserver: New Connection incomming 710578 s: 608
2013-03-13 06:21:40: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:21:40: rc=0 hasError=true state=0
2013-03-13 06:21:50: urbackupserver: New Connection incomming 720656 s: 1128
2013-03-13 06:21:50: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:21:51: rc=0 hasError=true state=0
2013-03-13 06:22:00: urbackupserver: New Connection incomming 730656 s: 1076
2013-03-13 06:22:00: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:22:01: rc=0 hasError=true state=0
2013-03-13 06:22:10: urbackupserver: New Connection incomming 740656 s: 476
2013-03-13 06:22:11: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:22:11: rc=0 hasError=true state=0
2013-03-13 06:22:12: ClientService cmd: PONG
2013-03-13 06:22:20: urbackupserver: New Connection incomming 750656 s: 608
2013-03-13 06:22:20: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:22:21: rc=0 hasError=true state=0
2013-03-13 06:22:30: urbackupserver: New Connection incomming 760656 s: 1128
2013-03-13 06:22:30: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:22:30: rc=0 hasError=true state=0
2013-03-13 06:22:40: urbackupserver: New Connection incomming 770656 s: 1076
2013-03-13 06:22:40: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:22:40: rc=0 hasError=true state=0
2013-03-13 06:22:50: urbackupserver: New Connection incomming 780656 s: 1128
2013-03-13 06:22:50: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:22:50: rc=0 hasError=true state=0
2013-03-13 06:23:00: urbackupserver: New Connection incomming 790656 s: 608
2013-03-13 06:23:00: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:23:00: rc=0 hasError=true state=0
2013-03-13 06:23:10: urbackupserver: New Connection incomming 800656 s: 1112
2013-03-13 06:23:10: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:23:10: rc=0 hasError=true state=0
2013-03-13 06:23:12: ClientService cmd: PONG
2013-03-13 06:23:20: urbackupserver: New Connection incomming 810656 s: 1076
2013-03-13 06:23:20: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:23:20: rc=0 hasError=true state=0
2013-03-13 06:23:30: urbackupserver: New Connection incomming 820656 s: 1128
2013-03-13 06:23:30: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:23:31: rc=0 hasError=true state=0
2013-03-13 06:23:40: urbackupserver: New Connection incomming 830656 s: 608
2013-03-13 06:23:40: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:23:40: rc=0 hasError=true state=0
2013-03-13 06:23:50: urbackupserver: New Connection incomming 840656 s: 1024
2013-03-13 06:23:50: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:23:50: rc=0 hasError=true state=0
2013-03-13 06:24:00: urbackupserver: New Connection incomming 850656 s: 1000
2013-03-13 06:24:00: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:24:00: rc=0 hasError=true state=0
2013-03-13 06:24:10: urbackupserver: New Connection incomming 860656 s: 1112
2013-03-13 06:24:10: ClientService cmd: STATUS#pw=axaHdarBHH8kQlAEE6YMi5e6vkdaqS
2013-03-13 06:24:11: rc=0 hasError=true state=0
2013-03-13 06:24:12: ClientService cmd: PONG

hope this help

i really need to get internet backup to work

huskybob · March 14, 2013, 4:26pm

uroni sorry for asking

have you had a look at my log file

really need internet backup working

any other ideas guys ?

any help greatly appreciated

uroni · March 14, 2013, 6:05pm

This means it does not have a full backup to base the incremental backup on. The error message is kind of bad, sorry.
You should temporarily enable full backups over internet.
I’ll try and make an exception to that rule if there is no full backup at all.

huskybob · March 15, 2013, 4:17am

uroni thank you very much for your help, much appreciated

i will give it a go

thanks again

huskybob · March 15, 2013, 7:23am

uroni some questiions for you ( Sorry if this has been answered already )

I am trying to understand the following from the URBACKUP Web Server Side

Do Full File Backup Over Internet = ALL Files in Workstation/Server g: " c:*.* " and " d:*.* " etc.
Image Backup = Full Workstation/Server Image eg: " server.gho " ( as in a Symantec Ghost Image for example )
Incremental Backups = Only Backup Changed and New Files

The Client Side

Add Remove Backup Paths = Folders to Backup Exclusively
a. If I choose to use this option as well as the " Do Full File Backup Over Internet " does this mean that both the " C:*.* " and eg: " C:\My Documents " will be backed up.
b. Will this display as TWO Seperate Folders on the URBACKUP Server Backup Directory

Thanks again for your input

uroni · March 23, 2013, 5:07pm

[quote=“huskybob”]uroni some questiions for you ( Sorry if this has been answered already )

I am trying to understand the following from the URBACKUP Web Server Side

Do Full File Backup Over Internet = ALL Files in Workstation/Server g: " c:*.* " and " d:*.* " etc.
Image Backup = Full Workstation/Server Image eg: " server.gho " ( as in a Symantec Ghost Image for eample )
Incremental Backups = Only Backup Changed and New Files

The Client Side

Add Remove Backup Paths = Folders to Backup Exclusively
a. If I choose to use this option as well as the " Do Full File Backup Over Internet " does this mean that both the " C:*.* " and eg: " C:\My Documents " will be backed up.
b. Will this display as TWO Seperate Folders on the URBACKUP Server Backup Directory
[/quote]

I’m not sure I understand your question. Full file backup transfers all files, while incremental file backup only transfers changed blocks in files. It does create a complete replication of the folder you want to backup in both modes.
Client settings override server settings if both are set. So once you set a folder on the client the server setting is ignored.
Images backups are only of the volumes you specified.

huskybob · March 26, 2013, 3:30am

uroni thanks for your input

well I am glad to say that my system (Tested both URBACKUP Server Linux ver URBackup-server-1.2 and Windows Server ver UrBackup-Server-1.2-1(x64) Editions) is WORKING!!

I now understand and must say that I am impressed with this product.

Thank you very much uroni for all you hard work on this.

And you support

jenno · September 12, 2013, 11:36am

What did you do to make it work? Im having the exact same problem here; i can access the web interface through 55414, but no way to start backuping from an outside system.

I also changed logging to debug mode, but it doesnt produce anything other than:

2013-09-12 10:26:25: WARNING: Upgrading…
2013-09-12 10:26:25: ERROR: Error preparing Query [SELECT tvalue FROM misc WHERE tkey=‘db_version’]: no such table: misc
2013-09-12 10:33:43: WARNING: Info not found at ‘c:’ - reindexing

which was the same as before the debug mode. I only get a “Could not start backup because no backup server was found” when i try to do any kind of backup from right clicking UrBackup icon in tray.

In the status tab i can select the outside-client and try to “start for selected”-“anything” but i always get a “starting backup failed”. This client was last seen at the time that i created it. It has a status OK, but IP is not showing and obviously its not online nor any backup statuses are “green”

Am i doing something terribly wrong here?

jenno · September 12, 2013, 12:10pm

Sorry for last post, i just managed to set it right by restarting server and client systems and it suddenly started working.

I would like to thank the author for making such an awesome backup solution.