When this product works - it works. However when it refuses to work, it will drive you totally nuts.
Background:
-moved away from Ubuntu Linux (22.04 LTS) onto Elementary OS 8
-doesn’t matter why
Step 1. Removed the old client from UrBackup server; waited a day for the internal cleanup to take place before adding the new client.
Step 2.
-ensured that sudo was enabled while in cli mode
-used the below command from the UrBackup download website to install the client as this worked in the past.
Install with:
TF=$(mktemp) && wget "https://hndl.urbackup.org/Client/2.5.25/UrBackup%20Client%20Linux%202.5.25.sh" -O $TF && sudo sh $TF; rm -f $TF
-everything went without a hitch
Step 3.
-verified the installation
-used following command which produced below
sudo cat /usr/local/var/urbackup/data/settings.cfg
computername=IxxxxxxxxL <-name protected
computername.use=4
computername.use_lm=1737662556
default_dirs.client=/home/xxxx|Documents/symlinks_optional,share_hashes;/home/xxxx|Downloads/symlinks_optional,share_hashes
default_dirs.use=4
default_dirs.use_lm=1737664573
internet_authkey=kPCzq4O8Di
internet_authkey.use=4
internet_authkey.use_lm=1737662556
internet_mode_enabled=true
internet_mode_enabled.use=4
internet_mode_enabled.use_lm=1737662556
internet_server=mxxxxbackup.net ← link protected
internet_server.use=4
internet_server.use_lm=1737662556
internet_server_port=55415
internet_server_port.use=4
internet_server_port.use_lm=1737662556
-then checked the connection with the following command
sudo urbackupclientctl status
{
“capability_bits”: 65548,
“finished_processes”: ,
“internet_connected”: true,
“internet_status”: “connected”,
“last_backup_time”: 0,
“running_processes”: ,
“servers”: ,
“time_since_last_lan_connection”: 3363859
}
Step 4. Attempt to start a backup manually via cli on client
-the client was added on the webgui and showed that it was last seen on 01/23/25 15:00 however it is saying it is not online
WHAT?
-the status above show it is connected and that I’ve successfully added the above directories and paths to be backed-up:
sudo urbackupclientctl list-backupdirs
PATH NAME FLAGS
/home/xxxx Documents symlinks_optional,share_hashes
/home/xxxx Downloads symlinks_optional,share_hashes
When I try to start a manual backup, the following is shown:
sudo /usr/local/bin/urbackupclientctl start -f
Error starting backup. No backup server found.
WHY? would it show on the webgui and say that it is internet connected.
This is completely insane.
The server is fine backing-up windows clients, it’s doing so now, but everytime Linux is involved, it’s a level of frustration that is incomprehensible.
I’ve searched other linux issues on this forum, but it seems everyone’s Linux issue is unique.
This is being displayed on the client log - /var/log/urbackupclient.log:
ERROR: Error joining ipv6 multicast group ff12::f894:d:dd00:ef91
Interesting: neither the client nor the server is setup to use IPv6.
Can someone bring me some sanity as I have no clue what to do further to make this Linux client connect to the server so it can backup finally?
Your intervention is appreciated.