I now have 3 different clients backup to the same Azure-hosted server: two Win10 workstations in 2 different location, and one Server 2016 in Azure. Incremental File Backups are running without issues. Incremental Image backups are still failing randomly. Clients frequently appear offline in the server web console. If I restart the UrBackup service on the client, it then appears as online on the server and I can trigger an incremental Image Backup and it will complete successfully, but anytime the scheduled Incremental Image Backup runs, it fails.
I have setup virtual peering in Azure between the server and the client both hosted there. They can now talk to each other over the local LAN, as opposed to go out over public Internet. This has not solved the issue.
I need some more help with this issue. I can’t be the only person experiencing this problem. I have provided debug logs, examples, firewall rules screenshots. What other info can I provide? What other troubleshooting steps can I perform? Since I don’t know the inside workings of the backup server, and I have asked for more information and not received it , I don’t know what to test next. I’m an IT guy by day, so I’d like think I understand the basics.
I would really like to get this working, if I am to use this backup solution in production. I plan on offering backup for money and right now the product is not working for me. I’m happy to buy the commercial license for the Change block tracking and contribute financially to the development of this product, but I do expect to receive support as well.