Incremental File backup errors

need-more-info

#1

When I do an incremental backup, it completes but with the errors below. I was thought it was something with hashes being to big, so I turned the “Local incremental file backup transfer mode” to RAW, and that didn’t change anything. Any ideas? I have posted the errors that are in the “log” area of the web frontend. Let me know if I’m supposed to post anything else.

Errors

05/25/17 13:07
Eattry key 0 for “/files/backup/cron/ur/clients/legacy/170525-1245/.hashes/web/.Trash-1000/files/add.2.a.clipart.1.pdf” too large with size 1.58541 GB in "/files/backup/cron/ur/clients/urbackup_tmp_files/19"
Errors

05/25/17 13:07
Error saving metadata. Could not save OS specific metadata to “/files/backup/cron/ur/clients/legacy/170525-1245/.hashes/web/.Trash-1000/files/add.2.a.clipart.1.pdf”


#2

Bump. Anybody? No ideas?


#3

Currently having this exact same error, also with Mac client. Did you ever figure anything out?


#4

At least you are telling us what OS you are using. Please consult

for more information about error reports.


#5

Sorry, I have one client on OS X 10.7.5 and the other on 10.7.4, server is 2.1.19 on Ubuntu 16.4, pool on ZFS. Both clients are now on 2.1.16, upgraded from 2.0.34. The exact errors I’m getting are:

Errors

13/07/17 13:40
Eattry key 0 for “/sahara/backup/urbackup/Asistente.local/170713-1339/.hashes/.symlink_Socket” too large with size 1.79971 GB in "/sahara/backup/urbackup/urbackup_tmp_files/56"
Errors

13/07/17 13:40
Error saving metadata. Could not save OS specific metadata to “/sahara/backup/urbackup/Asistente.local/170713-1339/.hashes/.symlink_Socket”

And:

Errors

13/07/17 12:43
Eattry key 0 for “/sahara/backup/urbackup/Finanzas/170713-1131/.hashes/.symlink_/Library/Server/Mail/Data/spool/private/anvil” too large with size 1.79971 GB in "/sahara/backup/urbackup/urbackup_tmp_files/40"
Errors

13/07/17 12:43
Error saving metadata. Could not save OS specific metadata to “/sahara/backup/urbackup/Finanzas/170713-1131/.hashes/.symlink_/Library/Server/Mail/Data/spool/private/anvil”


#6

Could you post a complete log, please? This error does not cause the backup to fail in-itself.


#7

I will send the log privately once I am on site, one of the computers is in accounting and I don’t think there is anything sensitive in the log but I’d rather be safe.


#8

I figured out what the error is, it happens (at least for me) when urbackup tries to back up OS X Socket files (A special OS X only file type) or (more frequently) symlinks to them. This could be fixed by having urbackup avoid socket files and symlinks to them, since I don’t think they can be backed up anyhow (Not even the included OS X version of tar can back them up).


#9

Hmm, OP’s file doesn’t look like a socket file. I’ll try to reproduce with that info. Did you have a look at the client log file for errors?


#10

Same here - these are the only error lines in client log:

    Error reading eattr num from "/srv/clientbackup/urbackup/urbackup_tmp_files/8"
    Error saving metadata. Could not save OS specific metadata to "/srv/clientbackup/urbackup/mac-XXXX/170921-1322/.hashes/.symlink_ttys001"

I’ll try by excluding:
/Users/*/Library/Containers/com.docker.docker/Data/com.docker.driver.amd64-linux/tty

This error isn’t every time, so may be only if docker is running …