Incremental backup takes a long time

Hello,

I have a client that takes a very long time to run a full or incremental backup. At the moment its ETA is 24,000,000 years. It is a Windows PC on a network with UrBackup server on FreeBSD. The other half-dozen PCs take minutes to back up.

UrBackup grinds through thousands of files and delivers errors like this one:

06/01/26 16:05 DEBUG Loading file “amd64_microsoft-hyper-v-storflt_31bf3856ad364e35_10.0.19041.1_none_cce38a03f1e40067.manifest”
06/01/26 16:05 ERROR Error getting complete file “9yzLFlewAOXkHSlnXJEF|C/$WinREAgent/Scratch/Mount/Windows/WinSxS/Manifests/amd64_microsoft-hyper-v-storflt_31bf3856ad364e35_10.0.19041.1_none_cce38a03f1e40067.manifest” from Cam-pc1. Errorcode: CANNOT_OPEN_FILE (3)

This seems to be related to VSS (volume shadow copy). I disabled this feature and deleted the volume shadow copies.

I appreciate any help.

Windows 10 VSS can get confused occasionally with URBACKUP clients.

Cleaning up VSS I found to be quite difficult. Disabling it and deleting the volumes wasn’t enough. I had to do that AND reinstall the vss stuff. Have a search for cleaning/reinstalling VSS. I apologise for not providing the details - I thought I had them in my Joplin notes. But no.

Never encounted the $WinREAgent, but some googling indicates to me that its okay to exclude it. So maybe add C:\$WinREAgentto the excludes.