Hoping to get a little help with trouble shooting, installed server on win 7 64bit, client install on sbs 2011 win 7 64 bit and server 2008, image backups work fine but full or incremental backups start and finish but never backup any files and do not throw any errors.
Also, does bare metal restore, restore to unlike hardware i.e. physical to virtual or server type 1 to server type b.
Thanks for any help
Hi, did you set any paths to backup on the Clients? (Add/Remove paths) Does it create directories on the server during file backup or show in Activities that it did such a backup?
Bare metal restore to different hardware probably won’t work. This is more of a Windows issue, as Windows won’t start if it does not have e.g. the correct chipset drivers. I guess commercial products somehow correct these driver issues, but that is just too complex to replicate.
I did add directories in the client setup, but do not see any paths on the backup drive. Im sure if I sysprep the machine to do the original image and use the file backups if I need to restore I could to unlike hardware.
Are there any erros in C:\Program files\UrBackupServer\urbackup.log ?
If not can you change the “warn” in C:\Program files\UrBackupServer\args.txt to “debug” and inspect what’s happening during a file backup? (Be carefull, UAC prevents you from modifing that file directly…)
Here is what shows up in the logs when trying to run full or incrimental file backups.
“ERROR: Activating shadow copy on “CNMSBS” failed” This is for Small business server 2011
The error related to vhd files are on a windows 7 64bit machine.
06/12/12 14:56:23: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120601-2237.vhd’
06/12/12 03:45:31: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120601-2255.vhd’
06/12/12 03:45:31: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120602-1011.vhd’
06/12/12 14:56:22: ERROR: Activating shadow copy on “CNMSBS” failed
06/12/12 14:56:23: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120601-2237.vhd’
06/12/12 14:56:23: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120601-2255.vhd’
06/12/12 14:56:23: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120602-1011.vhd’
06/12/12 15:01:04: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120601-2237.vhd’
06/12/12 15:01:04: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120601-2255.vhd’
06/12/12 15:01:04: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120602-1011.vhd’
06/12/12 15:02:38: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120601-2237.vhd’
06/12/12 15:02:38: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120601-2255.vhd’
06/12/12 15:02:38: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120602-1011.vhd’
06/12/12 15:02:44: ERROR: Activating shadow copy on “CNMSBS” failed
06/12/12 15:02:55: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120601-2237.vhd’
06/12/12 15:02:55: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120601-2255.vhd’
06/12/12 15:02:55: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120602-1011.vhd’
06/12/12 15:04:00: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120601-2237.vhd’
06/12/12 15:04:01: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120601-2255.vhd’
06/12/12 15:04:01: ERROR: Error opening file ‘e:\backups\Server\Image_SYSVOL_120602-1011.vhd’
That shadow copy error indicates an error on the client. Can you take a look at the client log file in C:\Program files\UrBackup\debug.log ?
Usually that error alone does not cause no backups, but something else might be going on additionaly.