Geting stuck on Loading FILE_METADATA

Hi,

I used to have a Win10 machine, which had Urbackup server running on it fne, and backing up multiple Ubuntu servers. I then updated to Win11, and it carried on working fine

Since then, I’ve got a brand new Win11 machine. I’ve installed it on there, and its running I’ve removed the host from the old machine, uninstalled urbackupclient from the server I want to backup, and then added it back in again (so it doesn’t have association with the old server)

I’ve then added it to the new machine, and it finds it fine. However - it seems to hang at some point:

10/01/23 12:59 DEBUG Share "home" on "earth.hostingandmore.nl" is still in use (meta-data transfer). Waiting before removing snapshot...10/01/23 12:59 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.623 KB at 5.152 KBit/s10/01/23 13:00 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.624 KB at 0 Bit/s10/01/23 13:01 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.625 KB at 0 Bit/s10/01/23 13:02 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.626 KB at 0 Bit/s10/01/23 13:03 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.627 KB at 0 Bit/s10/01/23 13:04 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.628 KB at 0 Bit/s10/01/23 13:05 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.629 KB at 0 Bit/s10/01/23 13:06 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.63 KB at 0 Bit/s10/01/23 13:08 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.632 KB at 0 Bit/s10/01/23 13:09 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.633 KB at 0 Bit/s10/01/23 13:10 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.634 KB at 0 Bit/s10/01/23 13:11 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.635 KB at 0 Bit/s10/01/23 13:12 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.636 KB at 0 Bit/s10/01/23 13:13 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.637 KB at 0 Bit/s10/01/23 13:14 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.638 KB at 0 Bit/s10/01/23 13:16 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.64 KB at 0 Bit/s10/01/23 13:17 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.641 KB at 0 Bit/s10/01/23 13:18 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.642 KB at 0 Bit/s10/01/23 13:19 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.643 KB at 0 Bit/s10/01/23 13:21 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.645 KB at 0 Bit/s10/01/23 13:22 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.646 KB at 0 Bit/s10/01/23 13:23 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.646 KB at 0 Bit/s10/01/23 13:24 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.647 KB at 0 Bit/s10/01/23 13:25 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.648 KB at 0 Bit/s10/01/23 13:26 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.649 KB at 0 Bit/s10/01/23 13:27 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.65 KB at 0 Bit/s10/01/23 13:28 DEBUG Loading "urbackup/FILE_METADATA|aK6Z1qYWYis423f0Vt9l|77". Loaded 304.651 KB at 0 Bit/s

It just keeps sitting on that (with a new message saying the same, showing up every minute or 2)

I have 8 or 9 other servers that its working fine it - it just seems to be this one. I’m not sure what to do to try and diagnose the problem? I’ve tried doing a full removal of the client, remove_unknown cleanup, and then re-add - but it still has the same problem. It seems to stop at 52% each time.

TIA!

Andy

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