Full file backup failed with error "Backup failed" after all files has been transfered

[Pixa]

Hello,

While doint the first ful file backup of a computer, 100% of the files are transfered to the server and then, after a long while, it ends up with a failure.

The error log ends up like this :

27/03/17 17:34 DEBUG Saved metadata of 312603 files and directories. 87% done…
27/03/17 17:35 DEBUG Saved metadata of 326814 files and directories. 90% done…
27/03/17 17:36 DEBUG Saved metadata of 340393 files and directories. 93% done…
27/03/17 17:37 DEBUG Saved metadata of 353473 files and directories. 96% done…
27/03/17 17:38 DEBUG Saved metadata of 367846 files and directories. 99% done…
27/03/17 17:38 WARNING Not all folder metadata could be applied. Metadata was inconsistent.
27/03/17 17:38 INFO Writing new file list…
27/03/17 17:39 INFO All metadata was present
27/03/17 17:39 DEBUG Syncing file system…
27/03/17 17:39 INFO Transferred 49.8827 GB - Average speed: 67.6785 MBit/s
27/03/17 17:39 DEBUG Script does not exist urbackup/post_full_filebackup
27/03/17 17:39 INFO Time taken for backing up client INTEDEP: 2h 34m 33s
27/03/17 17:39 ERROR Backup failed

What to do ?

I cleaned the remote computer : empty recycle been, empty cache of all applications…
This problem is happening only with this computer, other computers on the network are backing up correctly.

Thank you for all your suggestions.

Pixa

[Mika111]

I have the same problem on different PCs to backup - have you found a solution to solve this?

Thanks a lot for your answer.

Michael

[Mika111]

Hello all

Anyone who could help me? I have the same problems like mentioned above, at one Urbackup Server, backing up several PCs and I get it on all these PCs, for every backup

On the last three lines it is written that some 25 GB were transferred and it took some 11h, but at the very end backup failed.

Example of one PC:

2021-01-06 07:02:15(info): Starting scheduled incremental file backup…
2021-01-06 07:03:44(info): Component caption= name=LENOVO2018\EMOTACH
2021-01-06 07:03:44(info): Component caption= name=LENOVO2018\EMOTACH
2021-01-06 07:03:44(info): Component caption= name=LENOVO2018\EMOTACH
2021-01-06 07:03:44(info): Component caption= name=LENOVO2018\EMOTACH
2021-01-06 07:03:44(info): Scanning for changed hard links on volume of “c:”…
2021-01-06 07:03:44(info): Cannot open file \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4\users\admin\appdata\local\microsoft\windowsapps\GameBarElevatedFT_Alias.exe to read the file attributes
2021-01-06 07:03:44(info): Cannot open file \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4\users\admin\appdata\local\microsoft\windowsapps\MicrosoftEdge.exe to read the file attributes
2021-01-06 07:03:44(info): Cannot open file \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4\users\admin\appdata\local\microsoft\windowsapps\python.exe to read the file attributes
2021-01-06 07:03:44(info): Cannot open file \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4\users\admin\appdata\local\microsoft\windowsapps\python3.exe to read the file attributes
2021-01-06 07:03:44(info): Cannot open file \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4\users\admin\appdata\local\microsoft\windowsapps\microsoft.desktopappinstaller_8wekyb3d8bbwe\python.exe to read the file attributes
2021-01-06 07:03:44(info): Cannot open file \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4\users\admin\appdata\local\microsoft\windowsapps\microsoft.desktopappinstaller_8wekyb3d8bbwe\python3.exe to read the file attributes
2021-01-06 07:03:44(info): Cannot open file \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4\users\admin\appdata\local\microsoft\windowsapps\microsoft.microsoftedge_8wekyb3d8bbwe\MicrosoftEdge.exe to read the file attributes
2021-01-06 07:03:44(info): Cannot open file \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4\users\admin\appdata\local\microsoft\windowsapps\microsoft.xboxgamingoverlay_8wekyb3d8bbwe\GameBarElevatedFT_Alias.exe to read the file attributes
2021-01-06 07:03:44(info): Indexing of “C_0” done. 43257 filesystem lookups 0 db lookups and 1 db updates
2021-01-06 07:03:44(info): Scanning for changed hard links on volume of “D:”…
2021-01-06 07:03:44(info): Indexing of “D_0” done. 2 filesystem lookups 2 db lookups and 2 db updates
2021-01-06 07:03:44(info): Lenovo2018: Loading file list…
2021-01-06 07:03:48(info): Lenovo2018: Calculating file tree differences…
2021-01-06 07:03:49(info): Lenovo2018: Indexing file entries from last backup…
2021-01-06 07:03:51(info): Lenovo2018: Calculating tree difference size…
2021-01-06 07:03:53(info): Lenovo2018: Linking unchanged and loading new files…
2021-01-06 10:24:05(warning): Filename “C:” contains ‘:’ which the operating system does not allow in paths. Replacing ‘:’ with ‘_’ and appending hash.
2021-01-06 10:58:10(info): Waiting for file transfers…
2021-01-06 10:58:15(info): Waiting for file hashing and copying threads…
2021-01-06 18:23:12(error): Error getting Windows backup component config XML: TIMEOUT
2021-01-06 18:23:38(info): Writing new file list…
2021-01-06 18:23:49(info): All metadata was present
2021-01-06 18:23:49(info): Number of copied file entries from last backup is 23360
2021-01-06 18:24:03(info): Transferred 25.1535 GB - Average speed: 15.356 MBit/s
2021-01-06 18:24:23(info): Time taken for backing up client Lenovo2018: 11h 22m 12s
2021-01-06 18:24:23(error): Backup failed

Thanks for any help.
Michael