FileSrv: Error: Sending data failed

client
1

Hello,
I use Server UrBackup 2.5.31 (Linux 64bit) and latest precompiled Client 2.5.25 (RaspianOS, aarch64).

When I start the backup the index is created and when the transfer should start, client says

2024-06-19 17:17:57: Started connection to SERVICE_FILESRV
2024-06-19 17:17:57: FileSRV received 72
2024-06-19 17:17:57: FileSrv: Received data…
2024-06-19 17:17:57: FileSrv: Received a Packet.
2024-06-19 17:17:57: FileSrv: Sending file (normal) urbackup/filelist.ub metadata_id=0
2024-06-19 17:17:57: FileSrv: Mapped name: /usr/local/var/urbackup/data/filelist.ub
2024-06-19 17:17:57: FileSrv: Error: Sending data failed
2024-06-19 17:17:57: SERVICE_FILESRV finished
2024-06-19 17:17:57: Started connection to SERVICE_FILESRV

forever. No data is transmittet, server fails with “Error getting filelist of wgep001. Errorcode: TIMEOUT (2)”

BTW: I tried to compile the client myself, but that client can not connect to Server:
No result when looking up hostname “wss://MYHOSTNAME/socket”. Err: 22.

The server works OK, other clients work.

I have no more ideas to dive into the problem, has anyone an idea?

Martin

2

Could you try to narrow it down by disabling features? E.g. compression, encryption (since you use websockets you don’t need that anyways) – maybe try without websocket?

3

Thanks you for your answer. It is a little bit strange:

  • Backup “medium” subdirectory (5 GB) → fails
  • Backup only a very small subdirectory (few k) → works
  • Feature-changes: The problem seems to be the compression. If I disable the compression, the whole full backup (12GB) works fine.

But I do not understand why the small subdirectory works with compression. Is there a threshold "no compression if size is smaller than x k?

Martin

4

Hello,

I struggled a lot of time with file backup failing with message :

Error getting filelist of srv-trmm. Errorcode: TIMEOUT (2)

Or

ERROR |Error getting complete file WMvR7gey3AOF9rBwlgNt|rmmbackups/daily/rmm-backup-2025_02_20__11_14_25.tar from srv-trmm. Errorcode: TIMEOUT (2)|
ERROR |Client srv-trmm went offline.|

I had compression and encryption enabled with the use of websocket.
I disabled them and all works now ! Thanks !

I don’t have any issue with Windows clients (cbt client) even with websocket + encryption + compression.