File backup not running

z06vette · December 6, 2012, 1:51am

Had some issues so completely removed and reinstalled urBackup.
Image backups work fine.
File backups do not run.
V1.0 Server and client software
Do not do file backups box is NOT checked
Interval for incremental file backups – 24 hours
Interval for full file backups – 30 days
Max # of incr file backups – 30
Min # of Incr file backups – 10
Min # of full file backups – 3

I select a PC, Full File Backup, and click Start for Selected. Says queued.
Switch to Activities tab and nothing is running.
Just exits immediately.

Anyone have any ideas what is wrong?

Thanks

Bruce

uroni · December 6, 2012, 11:06pm

Hi,

can you put UrBackup server into debug log mode as of http://www.urbackup.org/Administration_Manual.php#x1-420008
and look if it tells you why it can’t run the file backup (it should log that for incemental file backups).
You can also send the log file or parts of it to martin@urbackup.org

z06vette · December 7, 2012, 6:35pm

Martin,

Here are the events in the log for the Full File Backup I attempted:

2012-12-07 12:28:14: Loaded -fileserv- plugin
2012-12-07 12:28:14: Loaded -fsimageplugin- plugin
2012-12-07 12:28:14: Loaded -cryptoplugin- plugin
2012-12-07 12:28:14: Created new database connection for urbackup/backup_client.db
2012-12-07 12:28:14: urbackupserver: Server started up sucessfully!
2012-12-07 12:28:14: Started UrBackupClient Backend…
2012-12-07 12:28:14: FileSrv: Backup privileges set successfully
2012-12-07 12:28:14: FileSrv: Info: retval 0
2012-12-07 12:28:14: FileSrv: Info: retval 0
2012-12-07 12:28:14: FileSrv: Info: Window size=524288
2012-12-07 12:28:14: FileSrv: Binding udp socket…
2012-12-07 12:28:14: FileSrv: done.
2012-12-07 12:28:14: FileSrv: Disabling new behavior…
2012-12-07 12:28:14: FileSrv: Servername: -02ebz06-
2012-12-07 12:28:14: FileSrv: Server started up sucessfully
2012-12-07 12:28:14: FileSrv: UDP Thread startet
2012-12-07 12:28:15: Looking for old Sessions… 0 sessions
2012-12-07 12:28:15: Created new database connection for urbackup/backup_client.db
2012-12-07 12:28:15: Created new database connection for urbackup/backup_client.db
2012-12-07 12:28:21: urbackupserver: New Connection incomming 1032211906 s: 356
2012-12-07 12:28:21: urbackupserver: No available slots… starting new Worker
2012-12-07 12:28:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 12:28:21: Created new database connection for urbackup/backup_client.db
2012-12-07 12:28:21: rc=0 hasError=true state=0
2012-12-07 12:28:23: FileSrv: UDP: PING received… sending PONG
2012-12-07 12:28:24: urbackupserver: New Connection incomming 1032214734 s: 388
2012-12-07 12:28:24: ClientService cmd: #Ilygmkxhaviejocjcevgvrreuxgbhoo#1CHANNEL capa=0
2012-12-07 12:28:24: New channel: Number of Channels: 1
2012-12-07 12:29:14: FileSrv: UDP: PING received… sending PONG
2012-12-07 12:29:21: urbackupserver: New Connection incomming 1032271906 s: 404
2012-12-07 12:29:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 12:29:21: rc=0 hasError=true state=0
2012-12-07 12:29:24: ClientService cmd: PONG
2012-12-07 12:29:29: urbackupserver: New Connection incomming 1032279921 s: 404
2012-12-07 12:29:29: urbackupserver: New Connection incomming 1032279921 s: 416
2012-12-07 12:29:29: ClientService cmd: #Ilygmkxhaviejocjcevgvrreuxgbhoo#PING RUNNING -0-#token=mcovpbtycphgcvknbqljmfbtbyceit
2012-12-07 12:29:29: ClientService cmd: #Ilygmkxhaviejocjcevgvrreuxgbhoo#2START FULL BACKUP#token=mcovpbtycphgcvknbqljmfbtbyceit
2012-12-07 12:29:29: rc=0 hasError=true state=0
2012-12-07 12:29:29: rc=0 hasError=true state=0
2012-12-07 12:29:30: urbackupserver: New Connection incomming 1032280921 s: 420
2012-12-07 12:29:30: ClientService cmd: #Ilygmkxhaviejocjcevgvrreuxgbhoo#2LOGDATA 1354904968 0-1354904967-Starting full file backup…

2012-12-07 12:29:30: rc=0 hasError=true state=0
2012-12-07 12:30:05: FileSrv: UDP: PING received… sending PONG
2012-12-07 12:30:21: urbackupserver: New Connection incomming 1032331906 s: 464
2012-12-07 12:30:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 12:30:21: rc=0 hasError=true state=0
2012-12-07 12:30:24: ClientService cmd: PONG

uroni · December 7, 2012, 7:59pm

Thanks, but the server log would be more interesting, as the server has some conditions, where it cannot start a backup. And if possible try to do a incremental file backup, because it has more log messages.

z06vette · December 7, 2012, 9:46pm

If you are talking about /var/log/urbackup.log, there is nothing in it pertaining to the backup.
Last message in it was for the reboot I did earlier this morning, about 25 min. prior to the attempt at 7:28am.

Looks like the log is continually written to with debug on.
I tried an incremental file around 3:40pm or so.
Here is “Incremental file backup” log from PC client from 3:00pm on:

2012-12-07 15:00:21: urbackupserver: New Connection incomming 1041331921 s: 500
2012-12-07 15:00:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:00:21: rc=0 hasError=true state=0
2012-12-07 15:00:26: ClientService cmd: PONG
2012-12-07 15:00:32: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:01:21: urbackupserver: New Connection incomming 1041391921 s: 500
2012-12-07 15:01:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:01:21: rc=0 hasError=true state=0
2012-12-07 15:01:23: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:01:26: ClientService cmd: PONG
2012-12-07 15:02:14: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:02:21: urbackupserver: New Connection incomming 1041451921 s: 500
2012-12-07 15:02:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:02:21: rc=0 hasError=true state=0
2012-12-07 15:02:26: ClientService cmd: PONG
2012-12-07 15:03:05: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:03:21: urbackupserver: New Connection incomming 1041511921 s: 500
2012-12-07 15:03:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:03:21: rc=0 hasError=true state=0
2012-12-07 15:03:26: ClientService cmd: PONG
2012-12-07 15:03:56: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:04:21: urbackupserver: New Connection incomming 1041571921 s: 500
2012-12-07 15:04:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:04:21: rc=0 hasError=true state=0
2012-12-07 15:04:26: ClientService cmd: PONG
2012-12-07 15:04:47: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:05:21: urbackupserver: New Connection incomming 1041631921 s: 500
2012-12-07 15:05:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:05:21: rc=0 hasError=true state=0
2012-12-07 15:05:26: ClientService cmd: PONG
2012-12-07 15:05:38: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:06:21: urbackupserver: New Connection incomming 1041691921 s: 500
2012-12-07 15:06:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:06:21: rc=0 hasError=true state=0
2012-12-07 15:06:26: ClientService cmd: PONG
2012-12-07 15:06:29: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:07:20: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:07:21: urbackupserver: New Connection incomming 1041751921 s: 500
2012-12-07 15:07:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:07:21: rc=0 hasError=true state=0
2012-12-07 15:07:26: ClientService cmd: PONG
2012-12-07 15:08:11: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:08:21: urbackupserver: New Connection incomming 1041811921 s: 500
2012-12-07 15:08:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:08:21: rc=0 hasError=true state=0
2012-12-07 15:08:26: ClientService cmd: PONG
2012-12-07 15:09:02: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:09:21: urbackupserver: New Connection incomming 1041871921 s: 500
2012-12-07 15:09:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:09:21: rc=0 hasError=true state=0
2012-12-07 15:09:26: ClientService cmd: PONG
2012-12-07 15:09:53: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:10:21: urbackupserver: New Connection incomming 1041931921 s: 500
2012-12-07 15:10:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:10:21: rc=0 hasError=true state=0
2012-12-07 15:10:26: ClientService cmd: PONG
2012-12-07 15:10:44: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:11:21: urbackupserver: New Connection incomming 1041991921 s: 500
2012-12-07 15:11:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:11:21: rc=0 hasError=true state=0
2012-12-07 15:11:26: ClientService cmd: PONG
2012-12-07 15:11:35: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:12:21: urbackupserver: New Connection incomming 1042051921 s: 500
2012-12-07 15:12:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:12:21: rc=0 hasError=true state=0
2012-12-07 15:12:26: ClientService cmd: PONG
2012-12-07 15:12:26: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:13:17: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:13:21: urbackupserver: New Connection incomming 1042111921 s: 500
2012-12-07 15:13:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:13:21: rc=0 hasError=true state=0
2012-12-07 15:13:26: ClientService cmd: PONG
2012-12-07 15:14:08: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:14:21: urbackupserver: New Connection incomming 1042171921 s: 500
2012-12-07 15:14:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:14:21: rc=0 hasError=true state=0
2012-12-07 15:14:26: ClientService cmd: PONG
2012-12-07 15:14:59: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:15:21: urbackupserver: New Connection incomming 1042231921 s: 500
2012-12-07 15:15:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:15:21: rc=0 hasError=true state=0
2012-12-07 15:15:26: ClientService cmd: PONG
2012-12-07 15:15:50: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:16:21: urbackupserver: New Connection incomming 1042291921 s: 500
2012-12-07 15:16:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:16:21: rc=0 hasError=true state=0
2012-12-07 15:16:26: ClientService cmd: PONG
2012-12-07 15:16:41: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:17:21: urbackupserver: New Connection incomming 1042351921 s: 500
2012-12-07 15:17:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:17:21: rc=0 hasError=true state=0
2012-12-07 15:17:26: ClientService cmd: PONG
2012-12-07 15:17:32: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:18:21: urbackupserver: New Connection incomming 1042411921 s: 500
2012-12-07 15:18:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:18:21: rc=0 hasError=true state=0
2012-12-07 15:18:23: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:18:26: ClientService cmd: PONG
2012-12-07 15:19:14: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:19:21: urbackupserver: New Connection incomming 1042471921 s: 500
2012-12-07 15:19:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:19:21: rc=0 hasError=true state=0
2012-12-07 15:19:26: ClientService cmd: PONG
2012-12-07 15:20:05: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:20:21: urbackupserver: New Connection incomming 1042531921 s: 500
2012-12-07 15:20:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:20:21: rc=0 hasError=true state=0
2012-12-07 15:20:26: ClientService cmd: PONG
2012-12-07 15:20:56: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:21:21: urbackupserver: New Connection incomming 1042591921 s: 500
2012-12-07 15:21:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:21:21: rc=0 hasError=true state=0
2012-12-07 15:21:26: ClientService cmd: PONG
2012-12-07 15:21:47: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:22:21: urbackupserver: New Connection incomming 1042651921 s: 500
2012-12-07 15:22:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:22:21: rc=0 hasError=true state=0
2012-12-07 15:22:26: ClientService cmd: PONG
2012-12-07 15:22:38: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:23:21: urbackupserver: New Connection incomming 1042711921 s: 500
2012-12-07 15:23:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:23:21: rc=0 hasError=true state=0
2012-12-07 15:23:26: ClientService cmd: PONG
2012-12-07 15:23:29: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:24:20: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:24:21: urbackupserver: New Connection incomming 1042771921 s: 500
2012-12-07 15:24:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:24:21: rc=0 hasError=true state=0
2012-12-07 15:24:26: ClientService cmd: PONG
2012-12-07 15:25:11: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:25:21: urbackupserver: New Connection incomming 1042831921 s: 500
2012-12-07 15:25:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:25:21: rc=0 hasError=true state=0
2012-12-07 15:25:26: ClientService cmd: PONG
2012-12-07 15:26:02: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:26:21: urbackupserver: New Connection incomming 1042891921 s: 500
2012-12-07 15:26:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:26:21: rc=0 hasError=true state=0
2012-12-07 15:26:26: ClientService cmd: PONG
2012-12-07 15:26:53: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:27:21: urbackupserver: New Connection incomming 1042951921 s: 500
2012-12-07 15:27:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:27:21: rc=0 hasError=true state=0
2012-12-07 15:27:26: ClientService cmd: PONG
2012-12-07 15:27:44: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:28:21: urbackupserver: New Connection incomming 1043011921 s: 500
2012-12-07 15:28:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:28:21: rc=0 hasError=true state=0
2012-12-07 15:28:21: Looking for old Sessions… 0 sessions
2012-12-07 15:28:26: ClientService cmd: PONG
2012-12-07 15:28:35: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:29:21: urbackupserver: New Connection incomming 1043071921 s: 500
2012-12-07 15:29:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:29:21: rc=0 hasError=true state=0
2012-12-07 15:29:26: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:29:26: ClientService cmd: PONG
2012-12-07 15:30:17: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:30:21: urbackupserver: New Connection incomming 1043131921 s: 500
2012-12-07 15:30:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:30:21: rc=0 hasError=true state=0
2012-12-07 15:30:26: ClientService cmd: PONG
2012-12-07 15:31:08: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:31:21: urbackupserver: New Connection incomming 1043191921 s: 500
2012-12-07 15:31:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:31:21: rc=0 hasError=true state=0
2012-12-07 15:31:26: ClientService cmd: PONG
2012-12-07 15:31:59: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:32:21: urbackupserver: New Connection incomming 1043251921 s: 500
2012-12-07 15:32:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:32:21: rc=0 hasError=true state=0
2012-12-07 15:32:26: ClientService cmd: PONG
2012-12-07 15:32:50: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:33:21: urbackupserver: New Connection incomming 1043311921 s: 500
2012-12-07 15:33:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:33:21: rc=0 hasError=true state=0
2012-12-07 15:33:27: ClientService cmd: PONG
2012-12-07 15:33:41: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:34:21: urbackupserver: New Connection incomming 1043371921 s: 500
2012-12-07 15:34:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:34:21: rc=0 hasError=true state=0
2012-12-07 15:34:27: ClientService cmd: PONG
2012-12-07 15:34:32: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:35:21: urbackupserver: New Connection incomming 1043431921 s: 500
2012-12-07 15:35:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:35:21: rc=0 hasError=true state=0
2012-12-07 15:35:23: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:35:27: ClientService cmd: PONG
2012-12-07 15:36:14: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:36:21: urbackupserver: New Connection incomming 1043491921 s: 500
2012-12-07 15:36:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:36:21: rc=0 hasError=true state=0
2012-12-07 15:36:27: ClientService cmd: PONG
2012-12-07 15:37:05: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:37:21: urbackupserver: New Connection incomming 1043551921 s: 500
2012-12-07 15:37:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:37:21: rc=0 hasError=true state=0
2012-12-07 15:37:27: ClientService cmd: PONG
2012-12-07 15:37:56: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:38:21: urbackupserver: New Connection incomming 1043611921 s: 500
2012-12-07 15:38:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:38:21: rc=0 hasError=true state=0
2012-12-07 15:38:27: ClientService cmd: PONG
2012-12-07 15:38:47: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:39:21: urbackupserver: New Connection incomming 1043671921 s: 500
2012-12-07 15:39:21: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:39:21: rc=0 hasError=true state=0
2012-12-07 15:39:27: ClientService cmd: PONG
2012-12-07 15:39:38: FileSrv: UDP: PING received… sending PONG
2012-12-07 15:40:03: urbackupserver: New Connection incomming 1043713890 s: 500
2012-12-07 15:40:03: ClientService cmd: START BACKUP INCR#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:40:03: rc=0 hasError=true state=0
2012-12-07 15:40:03: urbackupserver: New Connection incomming 1043713906 s: 500
2012-12-07 15:40:03: urbackupserver: New Connection incomming 1043713906 s: 516
2012-12-07 15:40:03: ClientService cmd: #Ilygmkxhaviejocjcevgvrreuxgbhoo#PING RUNNING -0-#token=mcovpbtycphgcvknbqljmfbtbyceit
2012-12-07 15:40:03: ClientService cmd: #Ilygmkxhaviejocjcevgvrreuxgbhoo#2START BACKUP#token=mcovpbtycphgcvknbqljmfbtbyceit
2012-12-07 15:40:03: rc=0 hasError=true state=0
2012-12-07 15:40:03: rc=0 hasError=true state=0
2012-12-07 15:40:04: urbackupserver: New Connection incomming 1043714906 s: 520
2012-12-07 15:40:04: urbackupserver: New Connection incomming 1043714906 s: 508
2012-12-07 15:40:04: ClientService cmd: STATUS#pw=cVOB4yUlxevGB12VQflSPfOwvdFCTT
2012-12-07 15:40:04: ClientService cmd: #Ilygmkxhaviejocjcevgvrreuxgbhoo#2LOGDATA 1354916402 0-1354916401-Starting incremental file backup…

2012-12-07 15:40:04: rc=0 hasError=true state=0
2012-12-07 15:40:04: rc=0 hasError=true state=0
2012-12-07 15:40:27: ClientService cmd: PONG
2012-12-07 15:40:29: FileSrv: UDP: PING received… sending PONG

uroni · December 7, 2012, 10:05pm

Yes it’s /var/log/urbackup.log if there is nothing in it, it probably is not running in debug log mode (change in /etc/default/urbackup_srv ).

z06vette · December 8, 2012, 2:37pm

My bad, forgot to change to debug.

Looks like directories missing.
Here is Server log after changing to debug:

2012-12-08 08:34:57: Starting full file backup…
2012-12-08 08:34:57: 02ebz06: Connecting for filelist…
2012-12-08 08:34:57: 02ebz06: Waiting for filelist
2012-12-08 08:34:57: Constructing of filelist of “02ebz06” failed: no backup dirs
2012-12-08 08:34:58: LockForTransaction in CQuery::Execute Stmt: [INSERT INTO logs (clientid, logdata, errors, warnings, infos, image, incremental) VALUES (?,?,?,?,?,?,?)]
2012-12-08 08:34:58: Updating statistics…
2012-12-08 08:34:58: Updating image stats…
2012-12-08 08:34:58: Updating deleted files…
2012-12-08 08:34:58: Updating file stats…
2012-12-08 08:34:58: Done updating statistics.

uroni · December 8, 2012, 3:14pm

And the client “02ebz06” does have file backup paths? (To add/remove via Add/Remove paths in the tray icon).

z06vette · December 8, 2012, 9:04pm

Never thought of that since image backups were working.
I added path, file backup starts now, but has another problem and exits right away.
PC_Backups is the folder shared out from the Linux Server.

Client log from icon in tray:
Starting full file backup…
Starting shadowcopy “PC_Backups”.
Activating shadow copy on “02ebz06” for path “PC_Backups” failed
Stoping shadowcopy “PC_Backups”.
Transferred 8.06445 KB - Average speed: 6.504 KBit/s
Time taken for backing up client 02ebz06: 13s

Server Log:
2012-12-08 14:48:05: Time taken for backing up client 02ebz06: 13s
2012-12-08 14:48:05: LockForTransaction in CQuery::Execute Stmt: [INSERT INTO files (backupid, fullpath, hashpath, shahash, filesize, created, rsize, did_count, clientid, incremental) SELECT backupid, fullpath, hashpath, shahash, filesize, created, rsize, 0 AS did_count, clientid, incremental FROM files_tmp]
2012-12-08 14:48:05: Updating statistics…
2012-12-08 14:48:05: Updating image stats…
2012-12-08 14:48:05: Updating deleted files…
2012-12-08 14:48:05: Updating file stats…
2012-12-08 14:48:05: Done updating statistics.
2012-12-08 14:48:18: msg=
2012-12-08 14:53:13: msg=
2012-12-08 14:53:18: msg=

uroni · December 9, 2012, 1:31am

[quote=“z06vette”]Never thought of that since image backups were working.
I added path, file backup starts now, but has another problem and exits right away.
PC_Backups is the folder shared out from the Linux Server.[/quote]

By that you probably mean, that the PC_Backups folder is a samba share on a linux server, which you want to backup?

I’ve played around a little and I think the problem is permissions. UrBackup runs as SYSTEM user on Windows and that user probably doesn’t have the proper credentials to access the network share. You could change the user the UrBackupBackend service runs as in the Service management console (services.msc) to a user that is allowed to access the network share.

Either that or I seem to have introduced a bug, which does cause it to not be able to backup from UNC paths, i.e. network shares \server\bla etc.
I’ve published a version without this bug here: https://sourceforge.net/projects/urbackup/files/Client/1.0.1RC/

z06vette · December 15, 2012, 12:15am

The PC_Backup folder is a Linux Share. I am not backing it up, I am putting the backup there.
The file backup seems to run now but exits right away with this error:

Activating shadow copy on “02ebz06” for path “02ebz06” failed

02ebz06 is my Windows-XP PC