ERROR: password wrong and sending identity failed

general discussion
1

Hi,

I have installed the latest server (1.4.3) and client (1.4.2) (everything windows).
Client installed on different systems.

The clients are viewable in the gui but only with ONLINE: YES and STATUS: STARTING

the clients have the following errors:
11:09:27: FileSrv: UDP: PING received… sending PONG. Delay=283ms
2014-10-06 11:09:48: FileSrv: UDP: PING received… sending PONG. Delay=244ms
2014-10-06 11:09:53: FileSrv: UDP: PING received… sending PONG. Delay=496ms
2014-10-06 11:10:24: ClientService cmd: #rdmvvkwfufpqygygxfjwgninxyxmxe#ADD IDENTITY
2014-10-06 11:10:24: ERROR: Password wrong!
2014-10-06 11:10:27: ClientService cmd: STATUS#pw=dCNN8brRg8xpXH1VRVT90kngo817a8
2014-10-06 11:10:27: rc=0 hasError=true state=0
2014-10-06 11:10:34: Client timeout in ClientConnector::Run
2014-10-06 11:10:39: FileSrv: UDP: PING received… sending PONG. Delay=379ms
2014-10-06 11:10:44: FileSrv: UDP: PING received… sending PONG. Delay=160ms

The server has the following error:
Timeout: Sending Identity to client “1234-pc” failed. Retrying soon…

I already installed the client on a fresh windows but the problem remains.
What am i doing wrong ?

thanks, verus.

2

It should probably be

#Irdmvvkwfufpqygygxfjwgninxyxmxe#
Instead of
#rdmvvkwfufpqygygxfjwgninxyxmxe#

in the server_ident.key. Something must have messed that up.

3

I changed it and restarted the services but no change.
The server_idents.txt key on the clients (also newly installed) is:

kk4jw4mqSLXG5snG9uQs#pubkey=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-

Shouldn’t that be the same as the server_ident.key ?
thanks. Verus.

4

Hi,

I reinstalled the server and deleted all directories.
Then reinstalled again and the client installed fine on 1 computer and this is the servers_idents on that client:

XihRFUMPZNWnfBuBwkHV#pubkey=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–

On the other computers when I uninstall or delete the servers_idents.txt, the following always comes back and then I get a server rejected message:

kk4jw4mqSLXG5snG9uQs#pubkey=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-

I have no idea why the wrong server_idents information comes from…

5

Probably another server? You could use the status screen on the client which shows the IP.

6

Ah…so stupid…
It was another URBackup server on an old test computer.
thanks.