Error opening metadata file. Cannot save file metadata

client
1

Server Version:v2.0.34.1611

Client Version:v2.0.33.0
O/S: Debian 8.6

For this particular client, backups run, but end in the state: Completed with issues.

In the log for the backup, I see the following error:
Error opening metadata file. Cannot save file metadata.

There are some warnings, but they are because files have changed and a snapshot is not in use.

2

Have two suggestions:

  1. Update your server and client to the latest 2.0.X version - you could try 2.1.X if you wanted, but I don’t think it is necessary.
    If that does not work:
  2. Run remove_unknown.bat (or the equivalent if you are using a Unix server).

Otherwise, make a debug.log and send it into uroni.

3

Thanks - this issue has since been resolved.

The problem was that the backup server was removing files from the /tmp directory. Once I removed the cron job that was removed old, unused files, the backup was able to complete successfully. This only happened for backups that took a very long time to run.