Hi,
In the logs I see some errors for Incremental image backup.
Error opening hashfile
Backup not complete because of connection problems
What could that be ?
cheers, Verus.
The server cannot open the parent VHD hashfile. Which is last the incremental/full image + “.hash”.
Do you use the new version? (0.24)
yes I do.
Maybe it is because of the upgrade (server & client) ?
Should i remove that host and restart ?
regards, verus.
Doing a full backup should fix the problem.
Are you sure you haven’t deleted any images manually? Just trying to guess what could be the reason this occurred…
Yes, i am sure that i didn’t delete anything else, and i have this for all the clients which are configured for incremental image backup.
A full backup works without a problem.
thanks.
Does it work again after you did a full backup?
Moving the backup folder could cause this error too, I think.
Then it will be because i moved the backup folder in the past i guess ?
Anyway, there are 6 systems with this error.
I already disabled incremental image backups in the settings (max. number of incremental image backups = 0 and minimal number of incremental image backups=0) but URbackup still tries to make an incremental image bacup.
The configuration on the client shows the same settings (max. number of incremental image backups = 0 and minimal number of incremental image backups=0).
What could be the reason that UR Backup still tries to make incremental image backups ?
thanks.
Yes that would be the reason I guess.
[quote=“verus002”]
Anyway, there are 6 systems with this error.
I already disabled incremental image backups in the settings (max. number of incremental image backups = 0 and minimal number of incremental image backups=0) but URbackup still tries to make an incremental image bacup.
The configuration on the client shows the same settings (max. number of incremental image backups = 0 and minimal number of incremental image backups=0).
What could be the reason that UR Backup still tries to make incremental image backups ?
thanks.[/quote]
I think the way to go here is to get the clients to do a full image backup. Then incremental ones should work again. Best just start them manually or e.g. by setting the full imag backup interval very low. There is currently no way to disable only incremental image backups. You can set the incremental backup interval to a very high number, but it will then still make one incremental image backup. I’ll add the max number of incr. images = 0 => no incr. image backups in the next version .