I have a client computer that is getting the following error.
Cannot access path to backup: “\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy19\users*.*” Errorcode: 123 - The filename, directory name, or volume label syntax is incorrect.
Managed PC, End user can’t change users folder.
Checked Shadow copy service and no errors shown.
PC will reboot tonight, maybe this will help?
Should I delete existing shadow copies on PC, is this a problem?
Should I remove the client, clean up and then add it back ?
2017-08-07 06:36:31(info): Starting scheduled incremental file backup…
2017-08-08 23:53:53(info): Selected no components to backup
2017-08-08 23:53:53(info): Scanning for changed hard links on volume of “C:”…
2017-08-08 23:53:53(info): Cannot open file \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7$windows.~bt\sources\safeos\safeos.mount\program files (x86)\desktop.ini to read the file attributes
2017-08-08 23:53:53(info): Cannot open file \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7$windows.~bt\sources\safeos\safeos.mount\program files\desktop.ini to read the file attributes
2017-08-08 23:53:53(info): Cannot open file \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7$windows.~bt\sources\safeos\safeos.mount\program files\common files\microsoft shared\ink\TabTip.exe to read the file attributes
Figured out my own problem, and reading the manual did help. Forgot to uncheck the box “Allow client-side changing of settings”, so no matter what exclusions I added, they were not taking effect. Unchecking the box forced the config from the server to the client and issues went away. I was able to exclude the Shadow Copy folders with this: