Error getting complete file - CANNOT_OPEN_FILE (3)


#1

I’m getting this warning at the end of each files backup.

The mentioned file does not exist on the client, so I assume it’s generated by urbackup.

What does it mean?
Does it affect the backup integrity?


#2

I think the pertinent part is what’s after the pipe | which is D

You have a D drive selected for backup and UrBackup can’t access the drive (probably because it’s a OEM/boot/factory drive). Exclude from backup, error should disappear


#3

The D: drive is the one being backed up…


#4

So d: exists as a 2nd HDD in the system (Check Disk Management)? UrBackup runs as the windows User of “System”. Does it have read access?


#5

Correct, D: is a second HDD (non-system).
I assume urbackup has read access since it is able to read all files on it and back them up.


#6

I have the issue with my Mac, except the file that it gives the error for is (what I’m assuming is) the destination file on my server. The web interface sees my Mac as online, but whenever I try to backup it indexes and the gives out the error.
My log looks like this:
Starting unscheduled full file backup…

Backing up “urbackup” without snapshot.

Indexing of “urbackup” done. 6 filesystem lookups 0 db lookups and 0 db updates

Dane-MacBook.local: Loading file list…

Error getting filelist of Dane-MacBook.local. Errorcode: CANNOT_OPEN_FILE (3)

Backup had an early error. Deleting partial backup.