Hello,
For about 2 weeks, some Windows clients connected to the server have been going into a locked state, remaining in a pending status for thousands of years, as seen in the attached screenshot. I have attempted to uninstall and reinstall the client without success, and I have also restarted both the client and the server without success. Does anyone know how to resolve this? I am attaching the last lines of the client log for reference:
2023-12-18 08:26:21: ClientService cmd: #Ia9Xk3IPMVmZkYWkttORo#2PING RUNNING pc_done=41&eta_ms=9223372036854737700&status_id=217&speed_bpms=0&total_bytes=173484542947&done_bytes=70304052369&paused_fb=1#token=8dFJBL2TsHm0bcWKzuNK
2023-12-18 08:26:31: ClientService cmd: #Ia9Xk3IPMVmZkYWkttORo#2PING RUNNING pc_done=41&eta_ms=9223372036854727675&status_id=217&speed_bpms=0&total_bytes=173484542947&done_bytes=70304052369&paused_fb=1#token=8dFJBL2TsHm0bcWKzuNK
2023-12-18 08:26:38: ClientService cmd: PONG
2023-12-18 08:26:41: ClientService cmd: #Ia9Xk3IPMVmZkYWkttORo#2PING RUNNING pc_done=41&eta_ms=9223372036854717655&status_id=217&speed_bpms=0&total_bytes=173484542947&done_bytes=70304052369&paused_fb=1#token=8dFJBL2TsHm0bcWKzuNK
2023-12-18 08:26:41: Started connection to SERVICE_COMMANDS
2023-12-18 08:26:41: ClientService cmd: #Ia9Xk3IPMVmZkYWkttORo#STOP SC “Users”#token=8dFJBL2TsHm0bcWKzuNK
2023-12-18 08:26:46: rc=0 hasError=true state=0
2023-12-18 08:26:46: SERVICE_COMMANDS finished
2023-12-18 08:26:51: ClientService cmd: #Ia9Xk3IPMVmZkYWkttORo#2PING RUNNING pc_done=41&eta_ms=9223372036854767646&status_id=217&speed_bpms=0&total_bytes=173484542947&done_bytes=70304052369&paused_fb=1#token=8dFJBL2TsHm0bcWKzuNK
2023-12-18 08:27:01: ClientService cmd: #Ia9Xk3IPMVmZkYWkttORo#2PING RUNNING pc_done=41&eta_ms=9223372036854757628&status_id=217&speed_bpms=0&total_bytes=173484542947&done_bytes=70304052369&paused_fb=1#token=8dFJBL2TsHm0bcWKzuNK
2023-12-18 08:27:11: ClientService cmd: #Ia9Xk3IPMVmZkYWkttORo#2PING RUNNING pc_done=41&eta_ms=9223372036854747610&status_id=217&speed_bpms=0&total_bytes=173484542947&done_bytes=70304052369&paused_fb=1#token=8dFJBL2TsHm0bcWKzuNK
2023-12-18 08:27:16: Started connection to SERVICE_COMMANDS
2023-12-18 08:27:16: ClientService cmd: #Ia9Xk3IPMVmZkYWkttORo#STOP SC “Users”#token=8dFJBL2TsHm0bcWKzuNK
2023-12-18 08:27:21: ClientService cmd: #Ia9Xk3IPMVmZkYWkttORo#2PING RUNNING pc_done=41&eta_ms=9223372036854737589&status_id=217&speed_bpms=0&total_bytes=173484542947&done_bytes=70304052369&paused_fb=1#token=8dFJBL2TsHm0bcWKzuNK
2023-12-18 08:27:21: rc=0 hasError=true state=0
2023-12-18 08:27:21: SERVICE_COMMANDS finished
2023-12-18 08:27:31: ClientService cmd: #Ia9Xk3IPMVmZkYWkttORo#2PING RUNNING pc_done=41&eta_ms=9223372036854727568&status_id=217&speed_bpms=0&total_bytes=173484542947&done_bytes=70304052369&paused_fb=1#token=8dFJBL2TsHm0bcWKzuNK
2023-12-18 08:27:38: ClientService cmd: PONG
2023-12-18 08:27:41: ClientService cmd: #Ia9Xk3IPMVmZkYWkttORo#2PING RUNNING pc_done=41&eta_ms=9223372036854717540&status_id=217&speed_bpms=0&total_bytes=173484542947&done_bytes=70304052369&paused_fb=1#token=8dFJBL2TsHm0bcWKzuNK
2023-12-18 08:27:51: ClientService cmd: #Ia9Xk3IPMVmZkYWkttORo#2PING RUNNING pc_done=41&eta_ms=9223372036854767526&status_id=217&speed_bpms=0&total_bytes=173484542947&done_bytes=70304052369&paused_fb=1#token=8dFJBL2TsHm0bcWKzuNK
2023-12-18 08:27:51: Started connection to SERVICE_COMMANDS
2023-12-18 08:27:51: ClientService cmd: #Ia9Xk3IPMVmZkYWkttORo#STOP SC “Users”#token=8dFJBL2TsHm0bcWKzuNK
2023-12-18 08:27:56: rc=0 hasError=true state=0
2023-12-18 08:27:56: SERVICE_COMMANDS finished
The server log, on the other hand, remains stuck at the last loaded file, while the client continues cyclically reproducing the same sequence of lines indefinitely.
