Email log not righ but failed

Hello

I want to monitor email log of urbackup.
I received an email with “success” on subject but in the body I’ve backup error:

UrBackup just did an incremental file backup of “srvcardc”.

Report:
( 19 infos, 1 warning, 1 error)

2024-11-29 12:01:00(info): Starting scheduled incremental file backup…
2024-11-29 12:02:44(error): backupcom->StartSnapshotSet(&dir->ref->ssetid) failed. VSS error code VSS_E_SNAPSHOT_SET_IN_PROGRESS
2024-11-29 12:02:44(warning): Retrying starting shadow copy in 30s
2024-11-29 12:02:44(info): Scanning for changed hard links on volume of "E:"…
2024-11-29 12:02:44(info): Indexing of “E” done. 2 filesystem lookups 2508 db lookups and 2 db updates
2024-11-29 12:02:44(info): Scanning for changed hard links on volume of "F:"…
2024-11-29 12:02:44(info): Indexing of “F” done. 269 filesystem lookups 42772 db lookups and 37 db updates
2024-11-29 12:02:44(info): Scanning for changed hard links on volume of "C:"…
2024-11-29 12:02:44(info): Indexing of “C” done. 866 filesystem lookups 51915 db lookups and 109 db updates
2024-11-29 12:02:44(info): srvcardc: Loading file list…
2024-11-29 12:02:45(info): srvcardc: Calculating file tree differences…
2024-11-29 12:02:47(info): srvcardc: Calculating tree difference size…
2024-11-29 12:02:47(info): srvcardc: Linking unchanged and loading new files…
2024-11-29 12:04:20(info): Waiting for file transfers…
2024-11-29 12:04:37(info): Waiting for file hashing and copying threads…
2024-11-29 12:04:38(info): Writing new file list…
2024-11-29 12:04:42(info): All metadata was present
2024-11-29 12:04:42(info): Creating user views…
2024-11-29 12:36:20(info): Transferred 2.93479 GB - Average speed: 224.81 MBit/s
2024-11-29 12:36:30(info): Time taken for backing up client srvcardc: 35m 30s
2024-11-29 12:36:30(info): Backup completed with issues

How can I’ve right subject?

My best regards

Hi,

Just seeing this now, and guessing it isn’t an issue any longer…but, it looks like the only error I’m seeing [am on mobile, could have missed something] was that VSS failed to take a snapshot for the backup…

The backup itself has completed successfully otherwise, and doesn’t appear to have hit any files that changed during the process…