I performe backup of my computer, when I go to the restore window with my admin account, I see my backups files but when I open the restore window with the urbackup agent in my Windows computer, I see the backup job but the folders are empty
The PC has many installation/ uninstall of the urbackup agent
Maybe that’s where the problem lies
Where can I find a procedure to renew the client and key on the server?
I delete my computer from urbackup server console
I uninstall the agent on my computer
I wait the cleanup windows
I reinstall the agent on my computer but now my computer is always “Online : No” in the server but my agent in my computer said “Connected to the internet server”
I tried without the firewall…
My server is on the same network as my computer.
For many computers, they connected to the server automatically, but not this computer
Same issue here. I also posted under a similar issue. This is not a firewall issue, it is a domain user issue.
I am using latest server (2.5.23) and latest windows client (2.5.17)
Backups work fine. If I log in to urbackup web console with admin password, I can see all backups for all clients and all folders are accessible for restore.
However, if I use the windows client and “access/restore backups” on windows client I can see the backups were made but if I try to do a restore from a particular backup, many folders are missing that are showing when logged in via administrator.
Specifically, entire user folders are missing. These appear to be user folders for domain users as local users (public etc) are there.
Hi,
I have the same problem…
I wanted to show a user how well urbackup worked for restoring files but it happed that only his folder is not backed up … ??
I cannot find errors in the logs, maybe I am not looking at the right place ??