Database can't restore image

I’m using UrBackup 2.0.36, installed on windows server 2012, drive connected as iscsi from freenas.
When trying to restore image of one of computers, I boot from restore cd and when point to computer name there wasn’t any backup image file. But when I check folder with files, I found that all files exist. it seems like database lost information about that images files. Is there any way to restore that files?

You are using 2.0.36 Server on Windows Server 2012; what client version are you using?

Are you using the 2.X Restore CD or the 1.X Restore CD?

Do you have another client that you can test to see if only that client cannot see the files?