Creating snapshot error

Server
1

Hi,

I have urbackup server 2.0.30 and client 2.0.30

I have two clients with similars errors:

Level Time Message
Errors
08/05/16 13:00
res!=VSS_S_ASYNC_FINISHED CCOM fail
Errors
08/05/16 13:00
backupcom->GetSnapshotProperties(dir->ref->ssetid, &snap_props) failed. VSS error code VSS_E_OBJECT_NOT_FOUND
Errors
08/05/16 13:00
Creating snapshot of “Outlook” failed.
Errors
08/05/16 13:00
res!=VSS_S_ASYNC_FINISHED CCOM fail
Errors
08/05/16 13:00
backupcom->GetSnapshotProperties(dir->ref->ssetid, &snap_props) failed. VSS error code VSS_E_OBJECT_NOT_FOUND
Errors
08/05/16 13:00
Creating snapshot of “Desktop” failed.
Errors
08/05/16 13:00
res!=VSS_S_ASYNC_FINISHED CCOM fail
Errors
08/05/16 13:00
backupcom->GetSnapshotProperties(dir->ref->ssetid, &snap_props) failed. VSS error code VSS_E_OBJECT_NOT_FOUND
Errors
08/05/16 13:00
Creating snapshot of “Documents” failed.
Errors
08/05/16 13:00
res!=VSS_S_ASYNC_FINISHED CCOM fail
Errors
08/05/16 13:00
backupcom->GetSnapshotProperties(dir->ref->ssetid, &snap_props) failed. VSS error code VSS_E_OBJECT_NOT_FOUND
Errors
08/05/16 13:00
res!=VSS_S_ASYNC_FINISHED CCOM fail
Errors
08/05/16 13:00
backupcom->GetSnapshotProperties(dir->ref->ssetid, &snap_props) failed. VSS error code VSS_E_OBJECT_NOT_FOUND
Errors
08/05/16 13:00
res!=VSS_S_ASYNC_FINISHED CCOM fail
Errors
08/05/16 13:00
backupcom->GetSnapshotProperties(dir->ref->ssetid, &snap_props) failed. VSS error code VSS_E_OBJECT_NOT_FOUND

In the status of the backup i can see “Completed with issues”

Can anyone help me?

2

There are probably more details in the Windows System error/event log.

3

In the client log there is nothing related with urBackup or with any backup at the hours of the error (the server is debian)

4

You have looked at the Windows event viewer? http://www.howtogeek.com/123646/htg-explains-what-the-windows-event-viewer-is-and-how-you-can-use-it/

Especially at the VSS application log in the event viewer…