I’m having trouble with certain clients going offline after some amount of time. The clients begin online and are able to successfully complete a backup, but eventually they go offline and are no longer functional. Restarting the client machine or reinstalling the agent temporarily resolves the issue, but eventually they go offline again.
All clients are on the local network. The affected clients are Windows 7 x64. I’m using Server 2.3.7 and client 2.3.4. This was happening with the previous 2.2 server and client version as well. I can ping the affected clients from the server, so I don’t believe it’s a network connectivity issue.
How can I begin troubleshooting this issue?