Under windows sometimes the status window opens to the left of the visible section of my top screen in a dual screen system. I am running a current windows 10 Pro and urbackup client 2.4.10.
Soon after boot selecting “Status” from the tray icon starts a visable status display but after some time the possition at which it opens is off screen to the left. Stopping the tray icon and then starting a fresh instance from the start menu causes the status window opening position to return to the centre of the lower screen.
Dragging the window about before closing does not change the opening position next time.
I am running on a Lenovo W540 which has two display controllers but the fan noise tells me it is using the Intel HD Graphics 4600. Below I have included the display section of the system information captured when there was only a single screen as the computer was undocked.
The problem only occurs with the Status dialog box, the Infos dialog box continues to display but I don’t remember if it’s position changes, I will check next time the fault shows.
In my case it is not subsequent to a resume, I don’t know the triger. It is not related to a backup having taken place. It is not to do with screen savers, screen blanking, sleep or hibernation as I do not use those features.
Name NVIDIA Quadro K1100M
PNP Device ID PCI\VEN_10DE&DEV_0FF6&SUBSYS_221A17AA&REV_A1\4&24E20B30&0&0008
Adapter Type Quadro K1100M, NVIDIA compatible
Adapter Description NVIDIA Quadro K1100M
Adapter RAM (2,147,483,648) bytes
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_3c9d70a4f9b52aac\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_3c9d70a4f9b52aac\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_3c9d70a4f9b52aac\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_3c9d70a4f9b52aac\nvldumdx.dll
Driver Version 220.127.116.1191
INF File oem145.inf (Section034 section)
Colour Planes Not Available
Colour Table Entries Not Available
Resolution Not Available
Bits/Pixel Not Available
Memory Address 0xB2000000-0xB30FFFFF
Memory Address 0xA0000000-0xB1FFFFFF
Memory Address 0xB0000000-0xB1FFFFFF
IRQ Channel IRQ 4294967288
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVLT.INF_AMD64_3C9D70A4F9B52AAC\NVLDDMKM.SYS (18.104.22.16891, 19.84 MB (20,798,856 bytes), 13/09/2019 10:13)
Name Intel(R) HD Graphics 4600
PNP Device ID PCI\VEN_8086&DEV_0416&SUBSYS_221E17AA&REV_06\3&B1BFB68&0&10
Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) HD Graphics 4600
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
Driver Version 22.214.171.12458
INF File oem144.inf (iHSWM_w10 section)
Colour Planes Not Available
Colour Table Entries 4294967296
Resolution 1920 x 1080 x 60 hertz
Memory Address 0xB3400000-0xB37FFFFF
Memory Address 0x80000000-0x9FFFFFFF
I/O Port 0x00005000-0x0000503F
IRQ Channel IRQ 4294967289
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver C:\WINDOWS\SYSTEM32\DRIVERS\IGDKMD64.SYS (126.96.36.19958, 7.60 MB (7,972,168 bytes), 14/11/2018 00:13)
I am also having this same problem. I think it has to do with the Windows 10 automatic rearranging of the dialog windows when there is any sort of montior change, an added monitor or 1 monitor less.
I think I can add something here: the problem appears everey time there is a change in the display configuration e.g. a display is added/removed. Once I restart the tray Icon, everything works as it should.