Client for Microsoft Hyper-V not connecting to internet server

1

Our company purchased a UrBackup Client for Microsoft Hyper-V License and installed it on a machine, but no matter what we have tried it WILL NOT connect to the remote/internet server that we have given it the credentials to. It ONLY connects to the local server and simply doesn’t connect to anything if we prevent that (by setting the client to internet only mode).

The most recent log can be found here.

If there is any more information that needs to be provided please let me know and I will be more than willing to provide it.

We really need an answer to this.

2

Could you restart the server and send the client log about ~5 min from after this.

Also having a server debug log of the connection attempts would be great to analyse the problem.

3

The client log is here

As for the server log, I would rather send that to you in private. How should I do that?

4

Can’t see any hints yet unfortunately.

E.g. bugreports@urbackup.org

5

I have emailed you the log.