Client File backup doesn't work on a Windows Server 2016, Image backup is OK

I have a UrBackup server 2.4.13 running on CentOS 7.6, and a Windows server 2016 client 2.4.10 doesn’t do a full file backup, check the error log on server saying: urbackup Full Backup failed - CONNECT error, Backup had an early error. Deleting partial backup. Image backup is working fine. All required the tcp/udp port opened on firewall. On server shows the client is online. I have tried installed and remove the server and client couple times already but the problem is same. Can someone help?

Could it be that you have an IPv6 connection? See File backups fail when connected by ipv6 and UrBackup Client at idle time it uses one core per 100%