Hello!
I’m having an issue - I think only with recent releases (it’s definitely worked before) - where the ‘Exclude from backup (with wildcards)’ setting in my Mac client is unpopulated.
I have a large File Backup exclusion list configured on my server - and no client-specific settings enabled to override it.
Any thoughts on where I should start to debug this? I’ve already tried trimming my exclusion list down massively - but still no joy.
Thanks!
Find the settings.cfg file and post it here. It should be somewhere in approx. /Applications/UrBackup Client.app/MacOS/var/urbackup/data/ .
Hi:
Thanks for coming back to me on this. I don’t know if this is expected, but /Applications/UrBackup Client.app/Contents/MacOS/var/backup/data/ is not readable by my usual admin user. On looking at permissions of that area, I see this:
My-Mac:~ root# cd /Applications/UrBackup\ Client.app/Contents/MacOS/var/urbackup
My-Mac:urbackup root# ls -lah
total 728
drwxr-xr-x 14 root wheel 448B 29 Nov 09:32 .
drwxr-xr-x 3 root wheel 96B 17 May 2018 ..
-rwx------ 1 root wheel 98B 29 Nov 09:11 access_keys.properties
-rwx------ 1 root wheel 80K 29 Nov 09:11 backup_client.db
-rwx------ 1 root wheel 32K 29 Nov 09:15 backup_client.db-shm
-rwx------ 1 root wheel 181K 30 Nov 04:19 backup_client.db-wal
drwx------ 4 root wheel 128B 30 Nov 04:17 data
-rwx------ 1 root wheel 0B 29 Nov 09:11 new_server_idents.txt
-rw-r--r-- 1 root wheel 30B 29 Nov 09:11 pw.txt
-rwx------ 1 root wheel 30B 29 Nov 09:11 pw_change.txt
-rwx------ 1 root wheel 1.2K 29 Nov 09:11 server_idents.txt
-rwx------ 1 root wheel 43B 29 Nov 09:11 session_idents.txt
drwxr-xr-x 5 root wheel 160B 29 Nov 09:32 tokens
-rw-r--r-- 1 root wheel 3B 27 Nov 18:08 version.txt
However, here’s the contents of data/settings.cfg:
access_keys=***** - (potentially two keys here, separated by a comma)
backup_window=1-7/0-24
backup_window_full_file=1-7/0-24
backup_window_full_image=1-7/0-24
backup_window_incr_file=1-7/0-24
backup_window_incr_image=1-7/0-24
computername=My-Mac.local
exclude_files=
include_files=
internet_authkey=*****
internet_compress=true
internet_encrypt=true
internet_full_file_backups=false
internet_mode_enabled=true
internet_server=hq.example.com
internet_server_port=55415
internet_speed=-1
local_speed=-1
max_file_full=10
max_file_incr=100
min_file_full=2
min_file_incr=40
startup_backup_delay=0
update_freq_full=2592000
update_freq_incr=43200
client_set_settings=true
client_set_settings_time=1543483859
I’ve redacted the keys for access_keys, internet_authkey and internet_server - please let me know if you need these to debug.
This means you set the settings via client at some point. So it’ll use those unless you set it so that the client cannot change settings on the server.
Hi:
Ah - right. I had set those in the past, but then turned off the individual clients’ settings in Backup Server > Settings > Clients > (client name) > uncheck Separate settings for this client.
I’ve now turned off Backup Server > Settings > Permissions > Allow client-side changing of settings - and that seems to have worked.
Many thanks!
I had the issue with it in the past, i find it particallrly annoying to debug .
Can a hint about it be shown server side, like there is for the * for “Separate settings for this client” ?