Client Directories changing in settings.cfg to match web UI, still not being picked up

2.4.13 | Windows 2012 R2 Server | Windows 10 Pro client

Getting log error:

  • Constructing of filelist of “ROBERT-PC2” failed: no backup dirs. Please add paths to backup on the client (via tray icon) or configure default paths to backup.

Settings.cfg in %programfiles%\urbackup\urbackup\data updates to match the settings placed in the GUI on the server.
The server has the settings specific to this client with permissions disabled for “allow client-side changing of the directories to backup:”

To get it to sync, I enabled that setting, went to the client, removed all folders that were defined there, then restarted the client.
I then disabled that setting in the server UI.
The error continues to occur despite having the following entry in the UI and in the settings.cfg file:

  • default_dirs=c:\agtek;C:\Program Files (x86)\PlanSwift10;c:\Users\robert.WOODALLCONST\Desktop;c:\Users\robert.WOODALLCONST\Documents;c:\Users\robert.WOODALLCONST\Downloads
  • default_dirs_def=c:\agtek;C:\Program Files (x86)\PlanSwift10;c:\Users\robert.WOODALLCONST\Desktop;c:\Users\robert.WOODALLCONST\Documents;c:\Users\robert.WOODALLCONST\Downloads

I don’t know if there is a setting to change that forces it to look back to the above settings that resides on the workstation, but it seems that there should be.

My complete settings.cfg file on the client:

update_freq_incr=86400
update_freq_incr_def=86400
update_freq_full=2592000
update_freq_full_def=2592000
update_freq_image_full=-5184000
update_freq_image_full_def=-5184000
update_freq_image_incr=-604800
update_freq_image_incr_def=-604800
max_file_incr=14
max_file_incr_def=14
min_file_incr=2
min_file_incr_def=2
max_file_full=2
max_file_full_def=2
min_file_full=1
min_file_full_def=1
min_image_incr=4
min_image_incr_def=4
max_image_incr=30
max_image_incr_def=30
min_image_full=2
min_image_full_def=2
max_image_full=5
max_image_full_def=5
startup_backup_delay=0
startup_backup_delay_def=0
backup_window_incr_file=1-5/0-7; 1-5/18-24; 6-7/0-24
backup_window_incr_file_def=1-5/0-7; 1-5/18-24; 6-7/0-24
backup_window_full_file=1-5/0-7; 1-5/18-24; 6-7/0-24
backup_window_full_file_def=1-5/0-7; 1-5/18-24; 6-7/0-24
backup_window_incr_image=1-5/0-7; 1-5/18-24; 6-7/0-24
backup_window_incr_image_def=1-5/0-7; 1-5/18-24; 6-7/0-24
backup_window_full_image=1-5/0-7; 1-5/18-24; 6-7/0-24
backup_window_full_image_def=1-5/0-7; 1-5/18-24; 6-7/0-24
exclude_files=.ost;.tmp;.bak;backup.;\Temp*
exclude_files_def=
.ost;.tmp;.bak;backup.;\Temp*
include_files=.
include_files_def=.
computername=ROBERT-PC2
computername_def=ROBERT-PC2
virtual_clients=
virtual_clients_def=
default_dirs=c:\agtek;C:\Program Files (x86)\PlanSwift10;c:\Users\robert.WOODALLCONST\Desktop;c:\Users\robert.WOODALLCONST\Documents;c:\Users\robert.WOODALLCONST\Downloads
default_dirs_def=c:\agtek;C:\Program Files (x86)\PlanSwift10;c:\Users\robert.WOODALLCONST\Desktop;c:\Users\robert.WOODALLCONST\Documents;c:\Users\robert.WOODALLCONST\Downloads
backup_dirs_optional=true
backup_dirs_optional_def=true
allow_config_paths=false
allow_config_paths_def=false
allow_starting_full_file_backups=true
allow_starting_full_file_backups_def=true
allow_starting_incr_file_backups=true
allow_starting_incr_file_backups_def=true
allow_starting_full_image_backups=true
allow_starting_full_image_backups_def=true
allow_starting_incr_image_backups=true
allow_starting_incr_image_backups_def=true
allow_pause=true
allow_pause_def=true
allow_log_view=true
allow_log_view_def=true
allow_overwrite=false
allow_overwrite_def=false
allow_tray_exit=false
allow_tray_exit_def=false
image_letters=C
image_letters_def=C
internet_server=[External_IP]
internet_server_def=[External_IP]
internet_server_port=[ExternalPort]
internet_server_port_def=[ExternalPort]
internet_server_proxy=
internet_server_proxy_def=
internet_authkey=7EWhK7dnVo
internet_authkey_def=7EWhK7dnVo
internet_speed=0
internet_speed_def=0
local_speed=0
local_speed_def=0
internet_image_backups=false
internet_image_backups_def=false
internet_full_file_backups=true
internet_full_file_backups_def=true
internet_encrypt=true
internet_encrypt_def=true
internet_compress=true
internet_compress_def=true
internet_mode_enabled=true
internet_mode_enabled_def=true
silent_update=true
silent_update_def=true
client_quota=100%
client_quota_def=100%
local_full_file_transfer_mode=hashed
local_full_file_transfer_mode_def=hashed
internet_full_file_transfer_mode=hashed
internet_full_file_transfer_mode_def=hashed
local_incr_file_transfer_mode=hashed
local_incr_file_transfer_mode_def=hashed
internet_incr_file_transfer_mode=blockhash
internet_incr_file_transfer_mode_def=blockhash
local_image_transfer_mode=hashed
local_image_transfer_mode_def=hashed
internet_image_transfer_mode=hashed
internet_image_transfer_mode_def=hashed
end_to_end_file_backup_verification=false
end_to_end_file_backup_verification_def=false
internet_calculate_filehashes_on_client=true
internet_calculate_filehashes_on_client_def=true
internet_parallel_file_hashing=false
internet_parallel_file_hashing_def=false
image_file_format=vhdz
image_file_format_def=vhdz
internet_connect_always=false
internet_connect_always_def=false
server_url=http://Woodall2012:55414/
server_url_def=http://Woodall2012:55414/
verify_using_client_hashes=false
verify_using_client_hashes_def=false
internet_readd_file_entries=true
internet_readd_file_entries_def=true
background_backups=true
background_backups_def=true
local_incr_image_style=to-full
local_incr_image_style_def=to-full
local_full_image_style=full
local_full_image_style_def=full
internet_incr_image_style=to-last
internet_incr_image_style_def=to-last
internet_full_image_style=synthetic
internet_full_image_style_def=synthetic
create_linked_user_views=false
create_linked_user_views_def=false
max_running_jobs_per_client=1
max_running_jobs_per_client_def=1
cbt_volumes=ALL
cbt_volumes_def=ALL
cbt_crash_persistent_volumes=-
cbt_crash_persistent_volumes_def=-
ignore_disk_errors=false
ignore_disk_errors_def=false
vss_select_components=default=1
vss_select_components_def=default=1
allow_file_restore=true
allow_file_restore_def=true
allow_component_restore=true
allow_component_restore_def=true
allow_component_config=false
allow_component_config_def=false
file_snapshot_groups=
file_snapshot_groups_def=
image_snapshot_groups=
image_snapshot_groups_def=
internet_file_dataplan_limit=5242880000
internet_file_dataplan_limit_def=5242880000
internet_image_dataplan_limit=20971520000
internet_image_dataplan_limit_def=20971520000
alert_script=1
alert_script_def=1
alert_params=
alert_params_def=

I ended up removing the client from Windows, removing the folders, re-installing it via chocolatey and then it was able to use the default folders settings in the UrBackup client interface.
I had to re-add my batch files for logging, but it was a small price to pay to regain control of the end client.

It would have been much smoother if there was something I could just remove (configuration file perhaps?) and it would re-synch that data from the UrBackup server.

Thanks,
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